Find work in Canada.

574,841 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
C
Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
How you will make an impact: • Lead a manufacturing automation team responsible for developing, validating, and documenting high‑volume assembly processes for optical devices and modules
Added 4 mins ago
C
Pluggable Material Lead
Ciena
Ottawa, ON
- Full-time
Lead Phase‑In Phase‑Out (PIPO) execution with contract manufacturers to accelerate timelines, maximize cost reduction, and improve supply continuity
Added 4 mins ago
CT
AVP, Delivery Excellence & Transformation
Canadian Tire Corporation
Toronto, ON
- Full-time
Lead program and project management, Scrum Master and Agile Coaching practices, setting standards and driving continuous improvement across traditional and Agile delivery.
Added 4 mins ago
TA
Customer Success Manager, Scaled Accounts
Tali AI
Toronto, ON
- Full-time
At-risk accounts caught early. You’ll spot risk in usage and engagement before it shows up as churn, and lead the conversations that turn it around.
Added 4 mins ago
V
Production Technician
Vylor
Chatham-Kent, ON · NA-CA-Chatham-Production
- Full-time
…activities. Safety is central to everything we do, and you’ll help lead or support site safety initiatives that protect people, products, and…
Added 4 mins ago
IN
Dynamics 365 ERP Techno-Functional Specialist
IKO North America
Mississauga, ON
- Full-time
Lead testing and defect resolution and support data migration, reconciliation, cutover, go-live, and hypercare activities
Added 19 mins ago
F
Senior Software Engineer (AI & Full Stack)
Fable
Remote, Canada
- $130,000 to $150,000 CAD / year
- Full-time
- Remote
Improve developer experience through automation, tooling, and reusable engineering patterns.
Added 19 mins ago
P
Director, Global Services Operations & Excellence
Prosci
Remote, Canada
- Full-time
- Remote
In this role, you will build and lead Prosci's new Global Services Operations & Excellence team: the operational engine behind our training and advisory delivery worldwide and the owner of…
Added 19 mins ago
Director, Technical Solutions (Enterprise Application Integrations)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Technical Solutions – Enterprise Application Integrations will lead teams responsible for designing and delivering the integration capabilities that connect our applications,…
Added 19 mins ago
A
Workday FINs Quote to Cash / Professional Service Automation Lead
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
We are Accenture, a global professional services company, searching for a Workday Financials Quote to Cash / Professional Service Automation Lead.
Added 20 mins ago
V|
Spécialiste mise en route / Commissioning Specialist
Veolia | Water Tech
Montreal, QC
- Full-time
Start up equipment using basic mechanical, lifting, electrical, and automation skills
Added 20 mins ago
V|
Ingénieur(e) d'exécution de projets/Execution Project Engineer
Veolia | Water Tech
Montreal, QC
- Full-time
Reporting to the Project Execution Team Lead, you will be at the heart of the action. As a Project Execution Engineer, you will do more than prepare documentation - you will lead our water…
Added 20 mins ago
Sr. Specialist - Embedded Software Developer
L3Harris Technologies
ON · Waterdown, ON
Lead board bring-up, including bootloader (CBoot, UEFI), kernel configuration, device tree development, and driver integration on new hardware platforms
Added 20 mins ago
EB
Senior Financial Accountant
Engage Building Products
Calgary, AB
- Full-time
You are process-driven and take ownership of delivering accurate work on time. You are curious and willing to lead in problem solving when challenges arise. You have a strong attention to…
Added 20 mins ago
HC
Technical Program Manager
Hillview Consulting Solutions
Toronto, ON · Greater Toronto Area, Canada
- $65 to $75 CAD / hour
- Contract
…team within Marketing Technology (MarTech). You’ll work on and lead sophisticated cross-organizational programs working with partners to build roadmaps, plan requirements, manage timelines,…
Added 20 mins ago
S
Quality Assurance Test Lead
Swoon
Toronto, ON
- $50 to $55 CAD / hour
- Contract
We’re seeking a hands-on QA automation professional to help build, maintain, and improve automated testing solutions. This role is suited to someone who can work independently, explain…
Added 20 mins ago
LI
Digital Marketing Manager
Livingston International
Toronto, ON
- Full-time
Collaborating with the automation lead best practices for data governance and consent management within CRM systems.
Added 34 mins ago
Bilingual Senior Specialist, Software Engineering (CI/CD & Automation Engineering)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Business Solutions Engineering team, in the Bilingual Senior Specialist, Software Engineering (CI/CD & Automation Engineering) position, where you’ll work closely with the Platform…
Added 34 mins ago
Senior Cyber Defense Operations Analyst
Epic Games
Vancouver, BC
…technology that support it. As a Senior CDO Analyst, you will lead investigations and incident response while helping reinvent how the SOC operates, turning repeatable analysis into…
Added 34 mins ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 34 mins ago
AI Security Engineer, AWS Security - AISec
Amazon
Vancouver, BC · NS
…research, analyze bug reports, conduct risk assessments, develop automation, maintain documentation, and create tools that reduce security risks. Your work drives secure, reliable AI…
Added 34 mins ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 50 mins ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
…opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology,…
Added 50 mins ago
ES
Senior Data Engineer
Exchange Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…related to tooling, data modelling, semantic architecture, automation, and…
Added 50 mins ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
…opportunities and risks to deliver revenue growth. You will lead the DTC promotional calendar, loyalty and subscription programs, and Shopify development roadmap, ensuring our technology,…

Chemelex

Enterprise Technical Account Manager

Edmonton, AB, Canada
Kitchener, ON, Canada
Quinte West, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Serve as the primary operational and customer-facing contact for assigned SmartTrace Enterprise and strategic facilities. Based in the SmartTrace control room, this professional role combines active heat-tracing system management, customer coordination, technical troubleshooting, structured after-hours escalation and support of technical sales activities.

Key responsibilities

Own service delivery and ongoing relationships for assigned facilities; maintain regular contact with customer maintenance, planning, scheduling, engineering and management teams.

Monitor SmartTrace alarms, trends, controller and communications health; investigate exceptions, prioritize action and coordinate customer follow-up rather than only forwarding alarm notifications.

Manage the lifecycle of identified issues from detection through customer work orders, resolution and verification; coordinate with site teams and Chemelex technical and field-service resources.

Use and support customer work management processes, including SAP and IBM Maximo notifications, work orders, asset records, priorities and close-out follow-up.

Support SmartTrace configuration, data quality, site metadata, alarm rules, reporting and data integration; diagnose common controller, heat-tracing and communications problems.

Lead professional customer service reviews and demonstrations from the SmartTrace control room; clearly present system status, recommended actions, service performance and opportunities.

Participate in a defined after-hours on-call rotation to respond to customer requests and escalated technical issues under applicable response procedures and service commitments.

Support pre-sales discovery, technical demonstrations, pilots and expansion conversations; identify opportunities for SmartTrace, heat-tracing materials, field services, repairs and projects.

Help standardize control room workflows, escalation procedures, customer documentation, reporting and continuous-improvement practices as the Enterprise portfolio grows.

Required qualifications

Hands-on industrial heat-tracing knowledge, including typical failure modes, electrical/controllers troubleshooting and practical site maintenance processes.

Experience working with customer CMMS/work order platforms such as SAP PM and/or IBM Maximo.

Understanding of industrial communications and systems integration, including RS-485, Modbus, Ethernet/TCP-IP and wireless or gateway-based networks.

Strong customer service, relationship-management and professional presentation skills with the ability to translate technical issues into clear actions.

Ability to independently prioritize multiple facilities, document actions, follow issues to closure and collaborate with internal and customer teams.

Willingness to travel when needed and participate in scheduled after-hours on-call support.

Preferred background

Prior use or administration of SmartTrace or comparable industrial monitoring/asset management platforms.

Electrical, instrumentation, maintenance, engineering technology or industrial reliability background.

Experience preparing operations reports, working with SCADA/DCS interfaces or supporting remote industrial sites.

Measures of success

Timely alarm triage, customer communications, escalation and issue closure against service commitments.

Quality and completion of maintenance follow-up, customer work orders, asset records and reporting.

Customer satisfaction, retention, adoption and successful service reviews or demonstrations.

Identification and handoff of credible SmartTrace, heat-tracing material and field-service expansion opportunities.

Additional requisition notes

This is a hands-on service delivery and customer ownership role, not a conventional call-centre position. On-call expectations and any related compensation should be established through HR policy; a single employee is not assumed to provide continuous 24/7 coverage.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply About employer

More about this job

Responsibilities

The Enterprise Technical Account Manager serves as the primary operational contact for assigned facilities, managing heat-tracing system health and customer relationships. They are responsible for monitoring alarms, coordinating technical troubleshooting, and supporting pre-sales activities from the control room.

Requirements

Candidates must have hands-on industrial heat-tracing knowledge and experience with CMMS platforms like SAP PM or IBM Maximo. Proficiency in industrial communications systems and strong professional presentation skills are also required.

Skills

Industrial heat-tracing
Electrical troubleshooting
SAP PM
IBM Maximo
Modbus
RS-485
Ethernet/TCP-IP
Technical presentation
Asset management
SCADA
DCS
Data analysis
System integration
Alarm monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial automation
SAP PM
IBM Maximo
Modbus
RS-485
Ethernet
TCP-IP
SCADA
DCS
Asset management
Technical support
Alarm management
Instrumentation
Electrical maintenance
Reliability engineering
Customer service
Field service
Data integration
Reporting
Workflow standardization
Industrial communications
Gateway networks
Wireless networks
Project support
Pre-sales discovery
System configuration
Operations reporting
Troubleshooting

Report this job