Find work in Canada.

576,714 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
B
Professional Senior, Engineering, Structures and Systems Installation
Bombardier
Dorval, QC
- Full-time
Working knowledge of PLM, product definition, engineering change, and configuration management processes appropriate to the level.
Added 9 mins ago
D
Product Lifecycle Manager
Danica
Vancouver, BC
- Full-time
…communication tool, effectively using it as a PLM (Product Lifecycle Management) platform. Regularly update task assignments, track deliverables, and configure workflows to reflect the…
Added 9 mins ago
GF
Systems Modeling Engineer
General Fusion
Richmond, BC
- $120,000 to $140,000 CAD / year
- Full-time
Demonstrated use of configuration management for managing and communicating evolving designs
Added 39 mins ago
B
Senior Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Facilitate daily operation of order management system (OMS)
Added 39 mins ago
B
Analyst, Investment Platforms
BMO
Toronto, ON · FCP
- Full-time
Facilitate daily operation of order management system (OMS)
Added 39 mins ago
B
Professional Engineering, Aircraft Integrator - Defense
Bombardier
Montreal, QC
- Full-time
Working closely with Program Management Office, responsible to provide customization bids and ensure their viability for both cost, schedule and certifiability within restraint response…
Added 39 mins ago
CS
PLM Data Migration Specialist
Cynet Systems
Montreal, QC
- $65 to $70 USD / hour
- Contract
…external Data Migration Partner to ensure that all product and configuration data is transferred accurately, consistently, and in a quality-assured manner. The candidate will execute on the…
Added 39 mins ago
AA
Payroll and benefits specialist
Accounting Advantage
Toronto, ON · Scarborough, ON
- $70,000 to $90,000 CAD / year
- Full-time
…regulations, benefits administration, and robust HRIS platform management. If you are a detail-oriented professional who thrives on compliance, process optimization, and data integrity, we…
Added 39 mins ago
IS
Tier 1 Service Desk Associate
IMP Solutions
Halifax, NS
- Full-time
…as the front line of technical support, providing timely and professional assistance to end users while ensuring a high standard of service…
Added 54 mins ago
TA
Bilingual Customer Support Specialist
Tali AI
Toronto, ON
- Full-time
Problems fixed in a way that sticks. You’ll resolve Tier I and II issues across integrations, billing, and account configuration in both languages. You’ll explain the “why” along with the…
Added 1 hour ago
SAP SD Consultant Sr.
Syntax
Thornhill, ON
Lead the design, configuration, and continuous improvement of SAP SD processes, including:
Added 1 hour ago
Senior Full Stack Developer - UGH - FT Support
Humber College
Toronto, ON
Content management: Experience with Drupal 10, including custom modules, themes, configuration management, Composer and Drush.
Added 1 hour ago
TI
Containerization Security Engineer
Themesoft Inc.
Toronto, ON
- Contract
…CycloneDX formats and integration with CI/CD and vulnerability management…
Added 1 hour ago
K
Manager, Supply Chain Transformation
KPMG
Montreal, QC
- Full-time
At least seven years of relevant professional experience, including significant experience in management consulting and supply chain transformation.
Added 1 hour ago
K
Senior Consultant, Procurement Transformation
KPMG
Montreal, QC
- Full-time
At least 4 years of relevant professional experience, including significant experience in management consulting and supply chain transformation.
Added 1 hour ago
NP
Performance Marketing Manager
NewAge Products Inc.
Canada
- Full-time
…assistance designing and planning new spaces to delivery and professional…
Added 2 hours ago
A
Junior Mechanical Engineer
AtkinsRéalis
Pickering, ON
- Full-time
…Canadian nuclear environment where nuclear safety, quality, configuration management, human performance and conservative engineering decision-making are…
Added 2 hours ago
A
Junior Civil Engineer
AtkinsRéalis
Pickering, ON
- Full-time
…concrete, steel, supports, anchorage, seismic qualification, ageing management and containment-related structures. The incumbent works within a licensed Canadian nuclear environment where…
Added 2 hours ago
A
Junior I&C (Instrumentation and Controls) Engineer
AtkinsRéalis
Pickering, ON
- Full-time
…Canadian nuclear environment where nuclear safety, quality, configuration management, human performance and conservative engineering decision-making are…
Added 2 hours ago
A
Workday FINs Quote to Cash / Professional Service Automation Lead
Accenture
Calgary, AB · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
You hold certifications or have hands-on configuration experience across additional Workday Financials modules including Procure to Pay, Record to Report, Fixed Assets, Budgeting, Cash…
Added 2 hours ago
R
Senior Platform Automation Engineer
RBC
Toronto, ON
- Full-time
Build and maintain CI/CD pipelines for Dynatrace configuration management, enabling GitOps workflows for monitoring deployments.
Added 2 hours ago
PG
Senior Application Security Engineer
Paymentus Group Inc
Richmond Hill, ON
- Full-time
…deployments across AWS, GCP, and Azure, including identity and access management, secrets handling, encryption, workload isolation, logging, service-to-service communication, and secure…
Added 2 hours ago
D
Senior Outcomes Consultant /Architecte principal(e) des résultats
Diabsolut
Canada
- Full-time
Expertise en configuration de logiciels, en conception de solutions et en optimisation des processus.
Added 2 hours ago
Service Desk Analyst
Rush Street Interactive
Toronto, ON
Assist with IT asset management, including inventory tracking and lifecycle management.
Added 3 hours ago
ZS
Sr. SAP FI-CO Configuration Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Empower is currently recruiting a Sr. SAP FI/CO Configuration Analyst for SAP Finance team. Viewed as a proficient in SAP system implementation and production support, this position…

Chemelex

Enterprise Technical Account Manager

Edmonton, AB, Canada
Kitchener, ON, Canada
Quinte West, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Serve as the primary operational and customer-facing contact for assigned SmartTrace Enterprise and strategic facilities. Based in the SmartTrace control room, this professional role combines active heat-tracing system management, customer coordination, technical troubleshooting, structured after-hours escalation and support of technical sales activities.

Key responsibilities

Own service delivery and ongoing relationships for assigned facilities; maintain regular contact with customer maintenance, planning, scheduling, engineering and management teams.

Monitor SmartTrace alarms, trends, controller and communications health; investigate exceptions, prioritize action and coordinate customer follow-up rather than only forwarding alarm notifications.

Manage the lifecycle of identified issues from detection through customer work orders, resolution and verification; coordinate with site teams and Chemelex technical and field-service resources.

Use and support customer work management processes, including SAP and IBM Maximo notifications, work orders, asset records, priorities and close-out follow-up.

Support SmartTrace configuration, data quality, site metadata, alarm rules, reporting and data integration; diagnose common controller, heat-tracing and communications problems.

Lead professional customer service reviews and demonstrations from the SmartTrace control room; clearly present system status, recommended actions, service performance and opportunities.

Participate in a defined after-hours on-call rotation to respond to customer requests and escalated technical issues under applicable response procedures and service commitments.

Support pre-sales discovery, technical demonstrations, pilots and expansion conversations; identify opportunities for SmartTrace, heat-tracing materials, field services, repairs and projects.

Help standardize control room workflows, escalation procedures, customer documentation, reporting and continuous-improvement practices as the Enterprise portfolio grows.

Required qualifications

Hands-on industrial heat-tracing knowledge, including typical failure modes, electrical/controllers troubleshooting and practical site maintenance processes.

Experience working with customer CMMS/work order platforms such as SAP PM and/or IBM Maximo.

Understanding of industrial communications and systems integration, including RS-485, Modbus, Ethernet/TCP-IP and wireless or gateway-based networks.

Strong customer service, relationship-management and professional presentation skills with the ability to translate technical issues into clear actions.

Ability to independently prioritize multiple facilities, document actions, follow issues to closure and collaborate with internal and customer teams.

Willingness to travel when needed and participate in scheduled after-hours on-call support.

Preferred background

Prior use or administration of SmartTrace or comparable industrial monitoring/asset management platforms.

Electrical, instrumentation, maintenance, engineering technology or industrial reliability background.

Experience preparing operations reports, working with SCADA/DCS interfaces or supporting remote industrial sites.

Measures of success

Timely alarm triage, customer communications, escalation and issue closure against service commitments.

Quality and completion of maintenance follow-up, customer work orders, asset records and reporting.

Customer satisfaction, retention, adoption and successful service reviews or demonstrations.

Identification and handoff of credible SmartTrace, heat-tracing material and field-service expansion opportunities.

Additional requisition notes

This is a hands-on service delivery and customer ownership role, not a conventional call-centre position. On-call expectations and any related compensation should be established through HR policy; a single employee is not assumed to provide continuous 24/7 coverage.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply About employer

More about this job

Responsibilities

The Enterprise Technical Account Manager serves as the primary operational contact for assigned facilities, managing heat-tracing system health and customer relationships. They are responsible for monitoring alarms, coordinating technical troubleshooting, and supporting pre-sales activities from the control room.

Requirements

Candidates must have hands-on industrial heat-tracing knowledge and experience with CMMS platforms like SAP PM or IBM Maximo. Proficiency in industrial communications systems and strong professional presentation skills are also required.

Skills

Industrial heat-tracing
Electrical troubleshooting
SAP PM
IBM Maximo
Modbus
RS-485
Ethernet/TCP-IP
Technical presentation
Asset management
SCADA
DCS
Data analysis
System integration
Alarm monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial automation
SAP PM
IBM Maximo
Modbus
RS-485
Ethernet
TCP-IP
SCADA
DCS
Asset management
Technical support
Alarm management
Instrumentation
Electrical maintenance
Reliability engineering
Customer service
Field service
Data integration
Reporting
Workflow standardization
Industrial communications
Gateway networks
Wireless networks
Project support
Pre-sales discovery
System configuration
Operations reporting
Troubleshooting

Report this job