Find work in Canada.

573,887 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
D
Sales Manager - Home Envelope Products
Dakwakada
Whitehorse, YT
- Full-time
The Sales Manager – Home Envelope Products is responsible for leading Northerm's residential sales operations in Whitehorse and throughout Yukon, ensuring the effective management of…
Added 10 mins ago
Product Manager, Digital Banking (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
…Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading projects to optimize customer service via Equitable Bank’s digital…
Added 10 mins ago
S
Intermediate Water Resources Engineer
Stantec
Edmonton, AB
- Full-time
Key Responsibility includes leading and overseeing water resources projects (primarily in urban settings) as a project manager, project coordinator and/or technical lead role. Typical…
Added 25 mins ago
NA
INFORMATION TECHNOLOGY SPECIALIST (NETWORK)
Naval Air Warfare Center Training Systems Division (NAWCTSD)
Cherry Point, AB
- Full-time
You will serve as a project manager to define project scope and tasks.
Added 25 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
Transform the strategy into a delivery path, manage the product
Added 25 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
The Sales Manager – Home Envelope Products is responsible for leading Northerm's residential sales operations in Whitehorse and throughout Yukon, ensuring the effective management of…
Added 25 mins ago
SI
Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Our Client, the National leader in their industry, is seeking a talented Manager, Information Security Risk to lead the assessment, governance, and oversight of information security risks…
Added 25 mins ago
PS
Manager Microsoft Platforms
Personnel Search Ltd.
Saint John, NB
- $100,000 to $140,000 CAD / year
- Full-time
As the Manager of Microsoft Platforms, you will not be managing day-to-day tickets. Instead, you will define and execute the multi-year strategic vision and modernization roadmap for our…
Added 25 mins ago
TT
Operational Performance Specialist (13921)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $91,109.2 to $113,895.6 CAD / year
- Full-time
…enhance asset management, maintenance strategies, and program…
Added 25 mins ago
EB
Product Manager, Digital Banking (18 Month Contract)
EQ Bank
Toronto, ON
- Contract
…Banking and working alongside senior management, the Product Manager is responsible for devising strategies and leading projects to optimize customer service via Equitable Bank’s digital…
Added 25 mins ago
MI
Program Manager, HR Systems
Magna International
Aurora, ON
- Full-time
The HR Systems Program Manager is accountable for the end-to-end planning, governance and delivery of complex enterprise HR technology initiatives, including Workday and Dayforce…
Added 25 mins ago
Systems Engineering
BWXT
Peterborough, ON
Reporting to the Systems Engineering Manager, this role entails supporting the technical direction for the overall project and supporting technical interfacing to both internal and external…
Added 25 mins ago
Team Lead, Test Technician
Dana Incorporated
Boucherville, QC
…reporting of test. The role reports directly to the Test Lab Manager and works in close collaboration with the test designers and planner, acting as the operational counterpart to ensure…
Added 25 mins ago
B&
Civil Engineer - Water
Black & Veatch Family of Companies
Markham, ON
- $115,280 to $192,140 CAD / year
Assist the Engineering Manager in maintaining project schedules and budgets
Added 25 mins ago
Site Manager - Infrastructure and Site Services (Permanent)
Babcock
Victoria, BC
Site Manager, Infrastructure & Site Services (Permanent)
Added 25 mins ago
Blasting & Coating Supervisor
Aecon
Toronto, ON
…our Cambridge Fabrication Shop. Reporting to the Operations Manager, the Supervisor will provide leadership to coating, painting, and blasting personnel while ensuring all work is completed…
Added 25 mins ago
Division Chief, Public Education and Professional Development
City of Toronto
Toronto, ON
As a Senior Manager, the Division Chief will ensure the utilization of best practices, technology, and resources to meet the needs and provide best in class service and information to the…
Added 40 mins ago
TE
Intern, Canada Gas Operations
TC Energy
North Bay, ON
- Full-time
…business support to a team of technical professionals and their manager. This opportunity will provide hands-on experience with budgeting and forecasting support, business reporting,…
Added 40 mins ago
UH
Senior Manager, UHN West Park Assessment Centre
University Health Network
Toronto, ON
- Full-time
The Senior Manager, Assessment Centre is responsible for providing strategic and operational leadership for the UHN West Park Assessment Centre. Reporting to the Senior Director – Altum…
Added 40 mins ago
A
Proposal Supervisor
AECOM
Mississauga, ON
- $98,000 to $125,000 CAD / year
- Full-time
…Business Line teams, this role will lead the development and delivery of compliant, compelling, and high-quality proposals, qualifications, and pre-positioning materials for priority…
Added 40 mins ago
A
Civil / Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
Providing leadership and project manager expertise in support of ongoing remediation and waste management projects, including the review of work scopes and client deliverables
Added 40 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
Maintain effective communication between clients, CIMA+ project teams, technical specialists, and other project participants
Added 40 mins ago
Senior Project Manager - Wastewater Treatment Services
CDM Smith
Burnaby, BC
CDM Smith has an exciting opportunity for an experienced Senior Project Manager to join our Canada group and lead municipal drinking water, wastewater treatment, and pump station projects…
Added 55 mins ago
BS
Junior Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
Direct quality aspects and quality control for Group factories, suppliers, and third parties in coordination with the Project Quality Manager.
Added 55 mins ago
V
Program Manager
VySystems
ON · Ontario, Canada
- Full-time
🔷Position: Technical Program Manager / Technical Program Lead

Chemelex

Enterprise Technical Account Manager

Edmonton, AB, Canada
Kitchener, ON, Canada
Quinte West, ON, Canada

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Serve as the primary operational and customer-facing contact for assigned SmartTrace Enterprise and strategic facilities. Based in the SmartTrace control room, this professional role combines active heat-tracing system management, customer coordination, technical troubleshooting, structured after-hours escalation and support of technical sales activities.

Key responsibilities

Own service delivery and ongoing relationships for assigned facilities; maintain regular contact with customer maintenance, planning, scheduling, engineering and management teams.

Monitor SmartTrace alarms, trends, controller and communications health; investigate exceptions, prioritize action and coordinate customer follow-up rather than only forwarding alarm notifications.

Manage the lifecycle of identified issues from detection through customer work orders, resolution and verification; coordinate with site teams and Chemelex technical and field-service resources.

Use and support customer work management processes, including SAP and IBM Maximo notifications, work orders, asset records, priorities and close-out follow-up.

Support SmartTrace configuration, data quality, site metadata, alarm rules, reporting and data integration; diagnose common controller, heat-tracing and communications problems.

Lead professional customer service reviews and demonstrations from the SmartTrace control room; clearly present system status, recommended actions, service performance and opportunities.

Participate in a defined after-hours on-call rotation to respond to customer requests and escalated technical issues under applicable response procedures and service commitments.

Support pre-sales discovery, technical demonstrations, pilots and expansion conversations; identify opportunities for SmartTrace, heat-tracing materials, field services, repairs and projects.

Help standardize control room workflows, escalation procedures, customer documentation, reporting and continuous-improvement practices as the Enterprise portfolio grows.

Required qualifications

Hands-on industrial heat-tracing knowledge, including typical failure modes, electrical/controllers troubleshooting and practical site maintenance processes.

Experience working with customer CMMS/work order platforms such as SAP PM and/or IBM Maximo.

Understanding of industrial communications and systems integration, including RS-485, Modbus, Ethernet/TCP-IP and wireless or gateway-based networks.

Strong customer service, relationship-management and professional presentation skills with the ability to translate technical issues into clear actions.

Ability to independently prioritize multiple facilities, document actions, follow issues to closure and collaborate with internal and customer teams.

Willingness to travel when needed and participate in scheduled after-hours on-call support.

Preferred background

Prior use or administration of SmartTrace or comparable industrial monitoring/asset management platforms.

Electrical, instrumentation, maintenance, engineering technology or industrial reliability background.

Experience preparing operations reports, working with SCADA/DCS interfaces or supporting remote industrial sites.

Measures of success

Timely alarm triage, customer communications, escalation and issue closure against service commitments.

Quality and completion of maintenance follow-up, customer work orders, asset records and reporting.

Customer satisfaction, retention, adoption and successful service reviews or demonstrations.

Identification and handoff of credible SmartTrace, heat-tracing material and field-service expansion opportunities.

Additional requisition notes

This is a hands-on service delivery and customer ownership role, not a conventional call-centre position. On-call expectations and any related compensation should be established through HR policy; a single employee is not assumed to provide continuous 24/7 coverage.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply About employer

More about this job

Responsibilities

The Enterprise Technical Account Manager serves as the primary operational contact for assigned facilities, managing heat-tracing system health and customer relationships. They are responsible for monitoring alarms, coordinating technical troubleshooting, and supporting pre-sales activities from the control room.

Requirements

Candidates must have hands-on industrial heat-tracing knowledge and experience with CMMS platforms like SAP PM or IBM Maximo. Proficiency in industrial communications systems and strong professional presentation skills are also required.

Skills

Industrial heat-tracing
Electrical troubleshooting
SAP PM
IBM Maximo
Modbus
RS-485
Ethernet/TCP-IP
Technical presentation
Asset management
SCADA
DCS
Data analysis
System integration
Alarm monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial automation
SAP PM
IBM Maximo
Modbus
RS-485
Ethernet
TCP-IP
SCADA
DCS
Asset management
Technical support
Alarm management
Instrumentation
Electrical maintenance
Reliability engineering
Customer service
Field service
Data integration
Reporting
Workflow standardization
Industrial communications
Gateway networks
Wireless networks
Project support
Pre-sales discovery
System configuration
Operations reporting
Troubleshooting

Report this job