Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 2 mins ago
DC
Technical Specialist, Real Property Management
Defence Construction Canada
Cold Lake, AB
- Full-time
We’re looking for a Technical Specialist, Real Property Management who thrives in a dynamic environment and enjoys solving complex facility and infrastructure challenges. In this role, you…
Added 2 mins ago
CF
Physical Exercise Specialist
Canadian Forces Morale and Welfare Services
Comox, BC
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 2 mins ago
M
Generalist, Human Resources
Morguard
Mississauga, ON
- Full-time
University degree/diploma in Human Resources field.
Added 2 mins ago
UO
Program Assistant, Indigenous Student Access Program
University of Calgary
Calgary, AB
- Part-time
…reports directly to the Indigenous Student Success and Retention Specialist, Writing Symbols Lodge, and supports Indigenous students, staff, faculty, and…
Added 18 mins ago
PC
Client Service Specialist
People Corporation
Winnipeg, MB · Kingston, ON · Toronto, ON · MB - PC NPW - Wpg
- Full-time
…to the success of People Corporation by providing excellent service and support to our valued clients. The Client Service Specialist is responsible for managing a portfolio of clients,…
Added 18 mins ago
B
Investment Specialist Admin
BMO
Kamloops, BC
- Full-time
Provides sales and service support for other members of the team to complete transactions and support the achievement of business results.
Added 32 mins ago
LN
Lead Continuous Improvement Engineer
Legrand, North & Central America
Mississauga, ON
- Full-time
Legrand is the global specialist in electrical and digital building infrastructures. Its comprehensive offering of solutions for residential, commercial, and datacenter markets makes it a…
Added 32 mins ago
Track Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
…GO regional rail network with electrification, more frequent service, shorter journey times and a more modernized system for the Greater Toronto and Hamilton…
Added 48 mins ago
Bilingual Senior Specialist, IT Operations Monitoring & Service Insights
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, IT Operations Monitoring & Service Insights position. The primary focus of this role is the hands-on…
Added 48 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 48 mins ago
NF
Home Manager - NH Calgary
Nisa Foundation
Canada
- Full-time
Act as the primary point of contact for on-location team members, providing leadership and oversight to ensure effective service delivery and team coordination.
Added 48 mins ago
MD
Senior Systems - Database Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 48 mins ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Saguenay, QC
- Full-time
The Technical Specialist, Project Management based at the Bagotville Military Base, provides project management services to support the delivery of routine to moderately complex…
Added 1 hour ago
TS
IT Specialist
The State Group
Mississauga, ON
- Full-time
…ongoing work that keeps critical operations running as a trusted service partner of…
Added 1 hour ago
LI
Marketing Experience Specialist / spécialiste de l’expérience marketing
LMPG Inc.
Montreal, QC
- Full-time
The Marketing Experience Specialist supports the development and execution of marketing initiatives across LMPG’s four brands: Lumenpulse, Pa-Co, Lumca Canada, and LMPG. This role reports…
Added 1 hour ago
PC
Client Service Specialist
People Corporation
Winnipeg, MB
- Full-time
…to the success of People Corporation by providing excellent service and support to our valued clients. The Client Service Specialist is responsible for managing a portfolio of clients,…
Added 1 hour ago
SmartTrace Enterprise Technical Account Specialist
Chemelex
Edmonton, AB
Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and…
Added 1 hour ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
London, ON
- Full-time
Must possess respective Provincial License such as Red Seal/310T · Current driver's license class D or class 3 with air brake certification required or ability to obtain it within 6 months of being hired
Added 1 hour ago
D
Senior Advisor, Business Strategies
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various…
Added 1 hour ago
Technical Service Specialist
Univar Solutions
Toronto, ON
About the Position: Reporting to the Water Treatment Industry Manager – Eastern Canada, the Technical Service Specialist (TSS) will be responsible for supporting our Sales team on a…
Added 2 hours ago
Specialist, Child Care and Early Years Program Development and Support
CityofOttawa
Ottawa, ON
…responsiveness of child care and early years programs and services, service delivery models, and innovative approaches to improvements to programs and deliverables. You will develop and…
Added 6 hours ago
BU
Associate Banker
BMO U.S.
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 6 hours ago
NB
Multimedia Production Specialist
National Bank of Canada
Toronto, ON
- Full-time
A career as a Multimedia Production Specialist in the Studio 24 team at National Bank means acting as a specialist in the design, production and distribution of digital events, podcasts and…
Added 6 hours ago
NB
Senior Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
A career as a Senior Credit Analyst in the Equipment Financing team at National Bank means acting as a credit specialist who supports informed decisions for complex financing needs. This…
Added 9 hours ago
S
Field Risk Specialist
Solifi
Toronto, ON
- Full-time
Risk Management (RM) Operations Team is seeking a motivated, goal-oriented Field Risk Specialist (FRS) to join its national field operations team.

Chemelex

SmartTrace Enterprise Technical Account Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and coordinating follow-up. The role works within established procedures and priorities, with guidance from the Technical Account Manager or designated technical lead. Complex technical issues, service risks and commercial decisions are escalated to the appropriate owner.

Key responsibilities

Monitor SmartTrace alarms, system trends, controller status and communications health; document findings and triage routine exceptions using established procedures.
Perform initial troubleshooting of common heat-tracing, controller and communications issues; escalate complex, recurring or unresolved problems with clear supporting information.
Coordinate routine customer updates and maintenance follow-up with site contacts, internal technical resources and field-service teams.
Track assigned issues from detection through resolution and verification; maintain action logs and flag overdue work or risks to service commitments.
Create and update customer CMMS notifications, work orders and asset records in SAP PM, IBM Maximo or comparable systems, within assigned access and approval limits.
Maintain site metadata, system records and routine reports; assist with approved SmartTrace configuration and data-quality updates under established change procedures.
Prepare system-status reports and service-review materials; participate in customer meetings and demonstrations with the Technical Account Manager or technical lead.

Key responsibilities continued

Participate in a scheduled after-hours support rotation after appropriate training; follow documented response and escalation procedures.
Recognize customer needs for additional monitoring, materials, repairs or field services and refer opportunities to the Technical Account Manager or sales team.
Follow control-room workflows and documentation standards; suggest practical improvements based on recurring issues and customer feedback.

Required qualifications

At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Working knowledge of industrial heat-tracing systems, controllers and common maintenance issues, with the ability to perform initial troubleshooting.
Experience using a CMMS or work-order system to document maintenance activities and follow up on open work.
Basic understanding of industrial communications, such as RS-485, Modbus, Ethernet/TCP-IP or gateway-based networks.
Clear written and verbal communication skills and the ability to explain routine technical findings and next steps to customer contacts.
Ability to organize assigned work across multiple facilities, maintain accurate records and recognize when an issue requires escalation.
Willingness to travel as needed and participate in scheduled after-hours support following training.

Preferred background

Technical diploma, associate degree or relevant training in electrical technology, instrumentation, engineering technology or a related field.
Experience with electrical heat trace
Exposure to remote industrial support, operational reporting or SCADA/DCS interfaces.

Measures of success

Timely and accurate alarm triage, documentation, customer updates and escalation against assigned service requirements.
Completion and accuracy of assigned maintenance follow-up, work-order records and routine reporting.
Reliable follow-through on customer requests and effective coordination with account, technical and field-service teams.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Account Specialist monitors SmartTrace control room alarms, system trends, and controller status to ensure operational efficiency. They also coordinate routine maintenance, document findings, and provide technical support to customers while escalating complex issues as needed.

Requirements

Candidates must have at least 2 years of experience in industrial maintenance, electrical, or instrumentation support. Proficiency in CMMS systems and a basic understanding of industrial communication networks like Modbus or Ethernet are required.

Skills

Industrial maintenance
Electrical support
Instrumentation support
Technical customer service
Heat-tracing systems
Controller troubleshooting
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet/TCP-IP
Technical reporting
Data quality management
Alarm triage
System monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial maintenance
Instrumentation
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet
TCP-IP
SCADA
DCS
Technical support
Alarm monitoring
Asset management
Electrical technology
Engineering technology
Troubleshooting
Control room
Field service
Reporting
Data quality
Maintenance
Customer service

Report this job

Work requirements

Jobs in Canada