Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 6 mins ago
OP
Project Leader- 24 Month Contract
Ontario Power Generation
Thunder Bay, ON
- Contract
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Project Leader- 24 Month Contract.
Added 6 mins ago
YO
Recruitment & Systems Coordinator
YMCA of Greater Toronto
Markham, ON
- Full-time
…outreach and support student engagement. The position also plays a key role in enhancing recruitment processes through data tracking, systems development, and continuous…
Added 6 mins ago
AC
Vice President, Finance
Assiniboine Credit Union
Winnipeg, MB
- Full-time
As a senior leader, this role is key to supporting ACU’s commitment to rural and agricultural communities, French language services and values-based banking and ACU’s triple bottom line…
Added 6 mins ago
AC
Vice President, Treasury
Assiniboine Credit Union
Winnipeg, MB
- Full-time
As a senior leader, this role is key to supporting ACU’s commitment to rural and agricultural communities, francophone services and values-based banking and ACU’s triple bottom line…
Added 6 mins ago
MF
Rapid Response Worker FT/Permanent
METIS FAMILY SERVICES
Surrey, BC
- Full-time
Reports to: The Family Strengthening Supervisor Team Leader
Added 6 mins ago
H
Shipper / Receiver
Hays
AB · Edmonton, AB
- Full-time
Hays has partnered with a global leader in measurement instrumentation and process automation to recruit a Shipper/Receiver. This is an opportunity to join an established, family-owned…
Added 6 mins ago
GC
Principal Process Engineer
Galore Creek Mining Corporation
Vancouver, BC
- Full-time
…work, evaluate technical opportunities and risks, and support key engineering studies and project decisions. This is an opportunity to bring your expertise to a significant copper-gold…
Added 6 mins ago
D
Senior Manager, Data and Analytics - Risk and Regulatory
Deloitte
Toronto, ON
- Full-time
Build strong relationships with key Deloitte team members and clients.
Added 6 mins ago
MN
Procurement Manager
March Networks
Ottawa, ON
- Full-time
March Networks is an established global leader in the video surveillance industry and works with the world's largest retailers and banking institutions. Our goal is to create a positive…
Added 6 mins ago
D
Operate Contact Center as a Service - Technology Specialist
Deloitte
Toronto, ON
- Full-time
As a Technology Specialist within our Contact Centre and Service Desk Centre of Enablement, you will play a key role in modernizing, supporting and continuously improving the technologies…
Added 6 mins ago
D
Manager, Data and Technology - Data Engineer
Deloitte
Toronto, ON
- Full-time
Build strong relationships with key Deloitte team members and clients.
Added 21 mins ago
AE
Business Analyst - Senior Strategic Planning & Initiatives
American Express
Toronto, ON
- Full-time
…independently while effectively communicating and collaborating across key functions and…
Added 21 mins ago
Maintenance Manager
Optima Living
Surrey, BC
Performs and evaluates organizational audits and key performance indicators and shares the results for quality improvements.
Added 21 mins ago
PE
Site Safety & Training Coordinator
Paladin Energy
La Loche, SK
- Full-time
The successful candidate will be a practical, credible safety leader who is comfortable working in a mineral exploration setting, an active construction environment, addressing issues at…
Added 21 mins ago
CC
Senior Program Lead, Provincial Systems, Cancer Care Alberta
Cancer Care Alberta
AB · Alberta, Canada
- $71.44 to $128.54 CAD / hour
- Full-time
Are you a visionary and impactful healthcare leader that is passionate about delivering meaningful results across the cancer care continuum? Cancer Care Alberta (CCA) is seeking a Senior…
Added 21 mins ago
TH
DIRECTEUR - EFF ORG/DIV - CANADA INCLUS
The Home Depot Canada
Toronto, ON
- Full-time
Drive data analysis of key roles and work with human resources business partners to align findings to talent framework
Added 21 mins ago
CA
Senior Financial Analyst
Canadian Accounting Consultants [CPA Recruitment]
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are recruiting on behalf of a Toronto-based organization that is a leader in its sector and publicly traded on the TSX. The organization offers an entrepreneurial environment, ambitious…
Added 21 mins ago
ZL
FinOps Architect
ZenithInfotek LLC
Toronto, ON
- Full-time
…cost management and optimization initiatives. You will play a key role in driving FinOps strategy, establishing best practices, and shaping the organization's approach to cost optimization…
Added 21 mins ago
AB
Vice President, OVO Fest
Authentic Brands Group
Toronto, ON
- Full-time
Serving as the central operating leader among OVO, Live Nation and Authentic Live, the Vice President will own the vision-to-execution process across strategy, production, operations and…
Added 21 mins ago
TH
Manager, Organizational Effectiveness and Talent Management
The Home Depot Canada
Toronto, ON
- Full-time
Drive data analysis of key roles and work with human resources business partners to align findings to talent framework
Added 21 mins ago
ES
Chief Executive Officer
Envision Saint John: The Regional Growth Agency
Saint John, NB
- Full-time
…activity, population growth, and emerging opportunities across key sectors, the region is entering one of the most important periods of growth in its recent history. From investment…
Added 21 mins ago
M
Account Manager, Retail
Merrithew®
Toronto, ON · Scarborough, ON
- Full-time
Merrithew® is the global leader in mindful movement, the company behind the STOTT PILATES® Movement System™ and a growing portfolio of leading movement education and equipment brands,…
Added 21 mins ago
ME
Director, Inventory & Systems
MBS Equipment Company Canada
Burnaby, BC
- Full-time
Knowledge of domestic and cross border shipping
Added 21 mins ago
L
5728 - 3rd Key
Lids
Guelph, ON
- Part-time
…Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind…
Added 21 mins ago
O
Lead Client Success Manager
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…

Chemelex

SmartTrace Enterprise Technical Account Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and coordinating follow-up. The role works within established procedures and priorities, with guidance from the Technical Account Manager or designated technical lead. Complex technical issues, service risks and commercial decisions are escalated to the appropriate owner.

Key responsibilities

Monitor SmartTrace alarms, system trends, controller status and communications health; document findings and triage routine exceptions using established procedures.
Perform initial troubleshooting of common heat-tracing, controller and communications issues; escalate complex, recurring or unresolved problems with clear supporting information.
Coordinate routine customer updates and maintenance follow-up with site contacts, internal technical resources and field-service teams.
Track assigned issues from detection through resolution and verification; maintain action logs and flag overdue work or risks to service commitments.
Create and update customer CMMS notifications, work orders and asset records in SAP PM, IBM Maximo or comparable systems, within assigned access and approval limits.
Maintain site metadata, system records and routine reports; assist with approved SmartTrace configuration and data-quality updates under established change procedures.
Prepare system-status reports and service-review materials; participate in customer meetings and demonstrations with the Technical Account Manager or technical lead.

Key responsibilities continued

Participate in a scheduled after-hours support rotation after appropriate training; follow documented response and escalation procedures.
Recognize customer needs for additional monitoring, materials, repairs or field services and refer opportunities to the Technical Account Manager or sales team.
Follow control-room workflows and documentation standards; suggest practical improvements based on recurring issues and customer feedback.

Required qualifications

At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Working knowledge of industrial heat-tracing systems, controllers and common maintenance issues, with the ability to perform initial troubleshooting.
Experience using a CMMS or work-order system to document maintenance activities and follow up on open work.
Basic understanding of industrial communications, such as RS-485, Modbus, Ethernet/TCP-IP or gateway-based networks.
Clear written and verbal communication skills and the ability to explain routine technical findings and next steps to customer contacts.
Ability to organize assigned work across multiple facilities, maintain accurate records and recognize when an issue requires escalation.
Willingness to travel as needed and participate in scheduled after-hours support following training.

Preferred background

Technical diploma, associate degree or relevant training in electrical technology, instrumentation, engineering technology or a related field.
Experience with electrical heat trace
Exposure to remote industrial support, operational reporting or SCADA/DCS interfaces.

Measures of success

Timely and accurate alarm triage, documentation, customer updates and escalation against assigned service requirements.
Completion and accuracy of assigned maintenance follow-up, work-order records and routine reporting.
Reliable follow-through on customer requests and effective coordination with account, technical and field-service teams.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Account Specialist monitors SmartTrace control room alarms, system trends, and controller status to ensure operational efficiency. They also coordinate routine maintenance, document findings, and provide technical support to customers while escalating complex issues as needed.

Requirements

Candidates must have at least 2 years of experience in industrial maintenance, electrical, or instrumentation support. Proficiency in CMMS systems and a basic understanding of industrial communication networks like Modbus or Ethernet are required.

Skills

Industrial maintenance
Electrical support
Instrumentation support
Technical customer service
Heat-tracing systems
Controller troubleshooting
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet/TCP-IP
Technical reporting
Data quality management
Alarm triage
System monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial maintenance
Instrumentation
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet
TCP-IP
SCADA
DCS
Technical support
Alarm monitoring
Asset management
Electrical technology
Engineering technology
Troubleshooting
Control room
Field service
Reporting
Data quality
Maintenance
Customer service

Report this job

Work requirements

Jobs in Canada