Jobs in Canada

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Added 3 mins ago
TC
Resource/ Adoption Worker
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $60,824 to $75,057 CAD / year
- Contract
Reporting to a Service Manager, the incumbent carries out a number of tasks related to the provision of alternative care and adoption services including: recruiting, screening, approving,…
Added 3 mins ago
TC
Resource/ Adoption Worker
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $60,824 to $75,057 CAD / year
- Full-time
Reporting to a Service Manager, the incumbent carries out a number of tasks related to the provision of alternative care and adoption services including: recruiting, screening, approving,…
Added 3 mins ago
OD
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Direct Services
Moncton, NB
- Other
At OSL, we hire passionate, driven people to be those sales leaders and who are ready for their next big career move. OSL people are professional, willing to adapt and learn new skills, and…
Added 3 mins ago
ML
Project Engineer
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
…building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our…
Added 3 mins ago
OR
Wireless Sales Manager - 1089 Calgary
OSL Retail Services Inc
Calgary, AB · Deerfoot, Calgary, AB
- Other
Looking for a career where your effort directly impacts your earnings? At OSL Retail Services, people are at the heart of everything we do. Founded in 2012 and recognized as one of Canada's…
Added 3 mins ago
BP
Front of House Manager
Boston Pizza
North Bay, ON
- Part-time
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 3 mins ago
UH
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
- Full-time
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
Added 3 mins ago
UH
Project Manager - FM-PRO Redevelopment
University Health Network
Toronto, ON
- Full-time
UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.
Added 3 mins ago
N
Supplier Quality Engineering
Napoleon
Barrie, ON
- Full-time
Must hold current passport and have the ability to travel abroad
Added 3 mins ago
KC
Financial Services Advisor
Kindred Credit Union
New Hamburg, ON
- Full-time
Reporting to the Branch Manager, in this role you will bring expertise in credit, investments and everyday banking to provide financial advice and build solutions for members that meet…
Added 3 mins ago
EC
IAM Analyst
East Coast Credit Union
NS · Dartmouth, NS
- Full-time
…many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest…
Added 3 mins ago
A
Colleague Concierge
AccorHotel
Jasper, AB
- Full-time
Ability required to work on holidays, weekends, overnights, and other non-day shifts
Added 3 mins ago
Senior Account Manager
The Trade Desk
Toronto, ON
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The…
Added 3 mins ago
WC
Quality Control Lead
WestRock Company
Mississauga, ON
- Full-time
…accountability, and continuous improvement while supporting the Quality Manager in maintaining an effective Quality Management System (QMS) and Food Safety Management System…
Added 3 mins ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- $65,348 to $79,199 CAD / year
- Full-time
The Manager, Community Programs provides leadership and day-to-day management for Hospice Niagara's community-based psychosocial, grief and bereavement, navigation, wellness and outreach…
Added 3 mins ago
QM
Digital Commerce and Transformation Manager
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
Position: Digital Commerce and Transformation Manager
Added 3 mins ago
HR
Financial Analyst, Public Works
Halton Region
Oakville, ON
- Full-time
This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite
Added 3 mins ago
NC
Veterinary Assistant/Receptionist
NVA Canada
Brockville, ON
- Part-time
Join Island City Animal Hospital and help us make a difference in the lives of pets and the people who love them.
Added 3 mins ago
QM
Technicien(ne) comptable / Accounting Technician
Quantum Management Services Ltd.
Pointe-Claire, QC
- $60,000 to $65,000 CAD / year
- Full-time
- Mode hybride (2 jours au bureau) · Location: West Island, Montreal, Hybrid (2 days in office)
Added 3 mins ago
D
Senior Manager, Data and Analytics - Risk and Regulatory
Deloitte
Toronto, ON
- Full-time
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our…
Added 3 mins ago
MN
Procurement Manager
March Networks
Ottawa, ON
- Full-time
This role leads strategic procurement for March Networks and Vivotek hardware (SSS LOB). The Procurement Manager leads and develops a small procurement team, builds and manages a…
Added 3 mins ago
D
Manager, Data and Technology - Data Engineer
Deloitte
Toronto, ON
- Full-time
At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our…
Added 3 mins ago
S
Executive Assistant + Office Manager
spark*advocacy
Ottawa, ON
- Full-time
…The pace moves fast. Plans change. Deadlines matter. We value people who think for themselves, help each other out, and take pride in making an…
Added 3 mins ago
AG
Artistic Director & Curator
Art Gallery of Burlington
Burlington, ON
- Full-time
Canadian ceramics, the Gallery holds a distinctive place in Canada’s cultural landscape. Our mission is to bring people into meaningful relationships with contemporary art and craft through…
Added 17 mins ago
Maintenance Manager
Optima Living
Surrey, BC
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…

Chemelex

SmartTrace Enterprise Technical Account Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and coordinating follow-up. The role works within established procedures and priorities, with guidance from the Technical Account Manager or designated technical lead. Complex technical issues, service risks and commercial decisions are escalated to the appropriate owner.

Key responsibilities

Monitor SmartTrace alarms, system trends, controller status and communications health; document findings and triage routine exceptions using established procedures.
Perform initial troubleshooting of common heat-tracing, controller and communications issues; escalate complex, recurring or unresolved problems with clear supporting information.
Coordinate routine customer updates and maintenance follow-up with site contacts, internal technical resources and field-service teams.
Track assigned issues from detection through resolution and verification; maintain action logs and flag overdue work or risks to service commitments.
Create and update customer CMMS notifications, work orders and asset records in SAP PM, IBM Maximo or comparable systems, within assigned access and approval limits.
Maintain site metadata, system records and routine reports; assist with approved SmartTrace configuration and data-quality updates under established change procedures.
Prepare system-status reports and service-review materials; participate in customer meetings and demonstrations with the Technical Account Manager or technical lead.

Key responsibilities continued

Participate in a scheduled after-hours support rotation after appropriate training; follow documented response and escalation procedures.
Recognize customer needs for additional monitoring, materials, repairs or field services and refer opportunities to the Technical Account Manager or sales team.
Follow control-room workflows and documentation standards; suggest practical improvements based on recurring issues and customer feedback.

Required qualifications

At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Working knowledge of industrial heat-tracing systems, controllers and common maintenance issues, with the ability to perform initial troubleshooting.
Experience using a CMMS or work-order system to document maintenance activities and follow up on open work.
Basic understanding of industrial communications, such as RS-485, Modbus, Ethernet/TCP-IP or gateway-based networks.
Clear written and verbal communication skills and the ability to explain routine technical findings and next steps to customer contacts.
Ability to organize assigned work across multiple facilities, maintain accurate records and recognize when an issue requires escalation.
Willingness to travel as needed and participate in scheduled after-hours support following training.

Preferred background

Technical diploma, associate degree or relevant training in electrical technology, instrumentation, engineering technology or a related field.
Experience with electrical heat trace
Exposure to remote industrial support, operational reporting or SCADA/DCS interfaces.

Measures of success

Timely and accurate alarm triage, documentation, customer updates and escalation against assigned service requirements.
Completion and accuracy of assigned maintenance follow-up, work-order records and routine reporting.
Reliable follow-through on customer requests and effective coordination with account, technical and field-service teams.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Account Specialist monitors SmartTrace control room alarms, system trends, and controller status to ensure operational efficiency. They also coordinate routine maintenance, document findings, and provide technical support to customers while escalating complex issues as needed.

Requirements

Candidates must have at least 2 years of experience in industrial maintenance, electrical, or instrumentation support. Proficiency in CMMS systems and a basic understanding of industrial communication networks like Modbus or Ethernet are required.

Skills

Industrial maintenance
Electrical support
Instrumentation support
Technical customer service
Heat-tracing systems
Controller troubleshooting
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet/TCP-IP
Technical reporting
Data quality management
Alarm triage
System monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial maintenance
Instrumentation
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet
TCP-IP
SCADA
DCS
Technical support
Alarm monitoring
Asset management
Electrical technology
Engineering technology
Troubleshooting
Control room
Field service
Reporting
Data quality
Maintenance
Customer service

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Work requirements

Jobs in Canada