Jobs in Canada

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TC
Resource/ Adoption Worker
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $60,824 to $75,057 CAD / year
- Contract
Reporting to a Service Manager, the incumbent carries out a number of tasks related to the provision of alternative care and adoption services including: recruiting, screening, approving,…
Added just now
TC
Resource/ Adoption Worker
The Children's Aid Society of the District of Thunder Bay
Thunder Bay, ON
- $60,824 to $75,057 CAD / year
- Full-time
Reporting to a Service Manager, the incumbent carries out a number of tasks related to the provision of alternative care and adoption services including: recruiting, screening, approving,…
Added just now
IG
Project Manager
Imperial Glass Ltd.
Vancouver, BC
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Vancouver, BC, overseeing residential and commercial glazing projects from initiation through completion.…
Added 1 min ago
OD
Multi Dwelling Unit Territory Representatives ( Sales and Marketing) - NB
OSL Direct Services
Moncton, NB
- Other
…Canada delivers world-class entertainment and communication services to residential, business, and public sector customers across Canada. If you are a motivated and results-driven…
Added 1 min ago
OR
Wireless Sales Manager - 1089 Calgary
OSL Retail Services Inc
Calgary, AB · Deerfoot, Calgary, AB
- Other
Looking for a career where your effort directly impacts your earnings? At OSL Retail Services, people are at the heart of everything we do. Founded in 2012 and recognized as one of Canada's…
Added 1 min ago
SE
Human Resources Coordinator - Operations
STEP Energy Services
Blackfalds, AB · Red Deer, AB
- Full-time
The Human Resources Coordinator - Operations supports the day-to-day delivery of HR services across multiple business areas. This role assists with recruitment, onboarding, employee…
Added 1 min ago
KC
Financial Services Advisor
Kindred Credit Union
New Hamburg, ON
- Full-time
You're invited to make a difference as a Financial Services Advisor.
Added 1 min ago
EC
IAM Analyst
East Coast Credit Union
NS · Dartmouth, NS
- Full-time
Reporting to the Manager, Cybersecurity & Governance, the Identity and Access Management (IAM) Analyst is responsible for the implementation, administration, and continuous improvement of…
Added 1 min ago
AG
RQ11724 - Project Manager/Leader - Senior - Ontario Public Sector Experience - Onsite
Arthur Grand Technologies Inc
Toronto, ON
- Contract
Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years.…
Added 1 min ago
BT
Arborist Climber
Bartlett Tree Experts
Delta, BC
- Other
…Arborist Crew Leaders in performing all tree and shrub care services on residential and commercial…
Added 1 min ago
BT
Boom Truck Operator & Arborist Crew Leader
Bartlett Tree Experts
Delta, BC
- Other
Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager
Added 1 min ago
RE
Office Administrator
Rush Enterprises
Timmins, ON
- Full-time
The Office Administrator provides support to the dealership, ensuring services are provided in an effective and efficient manner who reports directly to the General Manger.
Added 1 min ago
Senior Account Manager
The Trade Desk
Toronto, ON
We are seeking a talented and driven Senior Account Manager to join The Trade Desk, a company that is revolutionizing global advertising through its media-buying platform. In this role, you…
Added 1 min ago
HN
Manager, Community Programs
Hospice Niagara
St. Catharines, ON
- $65,348 to $79,199 CAD / year
- Full-time
Reporting to the Senior Director, Clinical Services, the Manager leads the Community Programs team, oversees program operations and service delivery, manages staff and resources, monitors…
Added 1 min ago
QM
Digital Commerce and Transformation Manager
Quantum Management Services Ltd.
Toronto, ON
- $85,000 to $105,000 CAD / year
- Full-time
We are seeking a strategic, commercially minded E-commerce & Digital Marketing Manager to help grow and transform the digital business of an established organization in the home products…
Added 1 min ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Cold Lake, AB
- Full-time
The Technical Specialist, Project Management, provides project management services to support the delivery of routine to moderately complex infrastructure and environmental projects. The…
Added 1 min ago
HR
Financial Analyst, Public Works
Halton Region
Oakville, ON
- Full-time
This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week onsite
Added 1 min ago
NF
Home Manager - NH Calgary
Nisa Foundation
Canada
- Full-time
As Home Manager, you manage relationships with all stakeholders including clients, community partners, donors, staff, management, and senior leaders to champion the mission and vision of…
Added 1 min ago
MD
Senior Systems - Database Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 1 min ago
QM
Technicien(ne) comptable / Accounting Technician
Quantum Management Services Ltd.
Pointe-Claire, QC
- $60,000 to $65,000 CAD / year
- Full-time
- Mode hybride (2 jours au bureau) · Location: West Island, Montreal, Hybrid (2 days in office)
Added 1 min ago
BI
Field Service Representative,
Baxter International Inc.
AB · Edmonton, AB
- Full-time
The Field Service Representative, with minimal supervision, inspects, services, repairs, upgrades or installs renal care equipment on which training has been provided. This work is…
Added 1 min ago
DC
Technical Specialist, Project Management
Defence Construction Canada
Saguenay, QC
- Full-time
The Technical Specialist, Project Management based at the Bagotville Military Base, provides project management services to support the delivery of routine to moderately complex…
Added 1 min ago
LB
Medical Editor (Health marketing agency)
Lemieux Bédard
Montreal, QC
- Full-time
…you, here’s your chance! We are looking for a digital project manager to join our energetic and genuinely friendly team. The role can be performed from either of our offices; in Montreal or…
Added 1 min ago
LB
Digital project manager (Health marketing agency)
Lemieux Bédard
Montreal, QC
- Full-time
…you, here’s your chance! We are looking for a digital project manager to join our energetic and genuinely friendly team. The role can be performed from either of our offices; in Montreal or…
Added 1 min ago
MD
Aggregate Mapper - Research Scientist 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift

Chemelex

SmartTrace Enterprise Technical Account Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and coordinating follow-up. The role works within established procedures and priorities, with guidance from the Technical Account Manager or designated technical lead. Complex technical issues, service risks and commercial decisions are escalated to the appropriate owner.

Key responsibilities

Monitor SmartTrace alarms, system trends, controller status and communications health; document findings and triage routine exceptions using established procedures.
Perform initial troubleshooting of common heat-tracing, controller and communications issues; escalate complex, recurring or unresolved problems with clear supporting information.
Coordinate routine customer updates and maintenance follow-up with site contacts, internal technical resources and field-service teams.
Track assigned issues from detection through resolution and verification; maintain action logs and flag overdue work or risks to service commitments.
Create and update customer CMMS notifications, work orders and asset records in SAP PM, IBM Maximo or comparable systems, within assigned access and approval limits.
Maintain site metadata, system records and routine reports; assist with approved SmartTrace configuration and data-quality updates under established change procedures.
Prepare system-status reports and service-review materials; participate in customer meetings and demonstrations with the Technical Account Manager or technical lead.

Key responsibilities continued

Participate in a scheduled after-hours support rotation after appropriate training; follow documented response and escalation procedures.
Recognize customer needs for additional monitoring, materials, repairs or field services and refer opportunities to the Technical Account Manager or sales team.
Follow control-room workflows and documentation standards; suggest practical improvements based on recurring issues and customer feedback.

Required qualifications

At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Working knowledge of industrial heat-tracing systems, controllers and common maintenance issues, with the ability to perform initial troubleshooting.
Experience using a CMMS or work-order system to document maintenance activities and follow up on open work.
Basic understanding of industrial communications, such as RS-485, Modbus, Ethernet/TCP-IP or gateway-based networks.
Clear written and verbal communication skills and the ability to explain routine technical findings and next steps to customer contacts.
Ability to organize assigned work across multiple facilities, maintain accurate records and recognize when an issue requires escalation.
Willingness to travel as needed and participate in scheduled after-hours support following training.

Preferred background

Technical diploma, associate degree or relevant training in electrical technology, instrumentation, engineering technology or a related field.
Experience with electrical heat trace
Exposure to remote industrial support, operational reporting or SCADA/DCS interfaces.

Measures of success

Timely and accurate alarm triage, documentation, customer updates and escalation against assigned service requirements.
Completion and accuracy of assigned maintenance follow-up, work-order records and routine reporting.
Reliable follow-through on customer requests and effective coordination with account, technical and field-service teams.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Account Specialist monitors SmartTrace control room alarms, system trends, and controller status to ensure operational efficiency. They also coordinate routine maintenance, document findings, and provide technical support to customers while escalating complex issues as needed.

Requirements

Candidates must have at least 2 years of experience in industrial maintenance, electrical, or instrumentation support. Proficiency in CMMS systems and a basic understanding of industrial communication networks like Modbus or Ethernet are required.

Skills

Industrial maintenance
Electrical support
Instrumentation support
Technical customer service
Heat-tracing systems
Controller troubleshooting
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet/TCP-IP
Technical reporting
Data quality management
Alarm triage
System monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial maintenance
Instrumentation
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet
TCP-IP
SCADA
DCS
Technical support
Alarm monitoring
Asset management
Electrical technology
Engineering technology
Troubleshooting
Control room
Field service
Reporting
Data quality
Maintenance
Customer service

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Work requirements

Jobs in Canada