Jobs in Canada

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Added 1 min ago
IG
Project Manager
Imperial Glass Ltd.
Vancouver, BC
- Full-time
Role Description The Project Manager is a full-time, on-site role based in Vancouver, BC, overseeing residential and commercial glazing projects from initiation through completion.…
Added 1 min ago
ML
Project Engineer
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
Manage and develop the capital plans of the Plant Manager, Production, Maintenance Managers, Engineering and all other functions to achieve low cost producer status.
Added 1 min ago
UH
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
- Full-time
Added 1 min ago
UH
Project Manager - FM-PRO Redevelopment
University Health Network
Toronto, ON
- Full-time
As a member of the UHN Campus Development team at West Park, the PROJECT MANAGER manages, organizes and orchestrates construction projects from planning transition through implementation to…
Added 1 min ago
R
Inside Sales Representative
REXEL
Calgary, AB
- Full-time
…database and receive & process orders. Reporting to the Branch Manager, you will support the field sales and project management…
Added 1 min ago
R
Branch Manager
REXEL
Burnaby, BC
- Full-time
As the Branch Manager based in Burnaby, BC, you will effectively manage the operations of the branch which will include sales, warehousing, expenses, budgeting and inventory. Reporting to…
Added 1 min ago
BT
Boom Truck Operator & Arborist Crew Leader
Bartlett Tree Experts
Delta, BC
- Other
Bringing a cooperative and enthusiastic attitude to the job site
Added 1 min ago
PP
IT Front Line Support Technician
Park Place Seniors Living, Inc.
Vancouver, BC
- Full-time
Reporting to the IT Manager, this position is responsible for resolving day-to-day technology issues, managing Service Desk requests, supporting Microsoft 365 and end-user devices, and…
Added 1 min ago
M
Head of Development, Canada & US
Metlen
Calgary, AB
- Full-time
…financial modeling) and Project Development (greenfielding, site control, permitting, environmental studies, interconnection, stakeholder relations, and regulatory…
Added 1 min ago
GF
Assistant General Manager - Grimsby Industrial and South Service
GoodLife Fitness
Grimsby, ON
- Full-time
The Assistant General Manager plays a key role in providing an exceptional employee and member experience. You are responsible for training, coaching and ongoing development of a team of…
Added 1 min ago
GC
Principal Process Engineer
Galore Creek Mining Corporation
Vancouver, BC
- Full-time
The position will be based in Vancouver, BC, with a hybrid work arrangement and travel to the Galore Creek Project site and broader Northern BC region as required.
Added 1 min ago
O
Track Manager
ONxpress
Toronto, ON
- Full-time
The Track Construction Manager leads the planning and delivery of trackworks across new and operational railway infrastructure, including special trackwork, track renewal, earthworks, and…
Added 1 min ago
LB
Digital project manager (Health marketing agency)
Lemieux Bédard
Montreal, QC
- Full-time
…you, here’s your chance! We are looking for a digital project manager to join our energetic and genuinely friendly team. The role can be performed from either of our offices; in Montreal or…
Added 15 mins ago
Maintenance Manager
Optima Living
Surrey, BC
Assesses building service contractors, reports findings to the General Manager, and oversees on-site work quality.
Added 15 mins ago
T
Site Manager
TRIGO
Woodstock, ON
- $65,000 CAD / year
- Full-time
TRIGO Global Quality Solutions is seeking to fill a Site Manager position for the Ontario Central area at multiple customer locations including Ridgetown through Cambridge areas.
Added 15 mins ago
TH
DIRECTEUR, PROGRAMME, MONÉTISATION DU SITE – CAN
The Home Depot Canada
Toronto, ON
- Full-time
LocationIn-office presence is required five days per week
Added 15 mins ago
PE
Site Safety & Training Coordinator
Paladin Energy
La Loche, SK
- Full-time
…activities at the Patterson Lake South location. Reporting to the site-based Safety and Training Manager, the Safety & Training Coordinator provides visible field leadership, directs…
Added 15 mins ago
TH
ANALYSTE, MISE EN ŒUVRE DE L’ANALYTIQUE – CAN
The Home Depot Canada
Toronto, ON
- Full-time
Support implementation within A/B testing tools like Adobe Target for configuring A/B testing, UX tools, and Site Personalization, including execution of strategies to enhance customer…
Added 15 mins ago
VS
AEM Business Analyst, preferable AEMaaCS experience ||Calgary, AB(Onsite)
Verito Solutions Inc
Calgary, AB
- Contract
…templates, and authoring rules for AEM Sites, AEM Assets, and multi-site management…
Added 15 mins ago
E
Senior Marketing E-Commerce Specialist
EZShop
Montreal, QC
- $60,000 to $85,000 CAD / year
- Full-time
…e-commerce clients. You'll combine SEO, paid media, and on-site optimization into strategies that grow traffic, conversion, and sales. You'll work closely with our 360 experts (SEO and Ads…
Added 15 mins ago
M
Account Manager, Retail
Merrithew®
Toronto, ON · Scarborough, ON
- Full-time
…for any invoicing/accounting issues specific to the Account Manager's key…
Added 15 mins ago
A
Mechanical Designer
Adescor
Strathroy, ON
- Full-time
This role in on-site position and reporting to the Mechanical Engineering Manager.
Added 15 mins ago
P
Media Producer, On call
Pelmorex
Oakville, ON
- Full-time
Please note this is an On Call position, on site at our Oakville Office. This means there are no guaranteed hours and you will be called as and when we have work requirements
Added 15 mins ago
VN
Sr. Manager, Quality Assurance & Quality Control
Vitalus Nutrition Inc
Winnipeg, MB
- Full-time
At Vitalus, quality is a promise to every customer and consumer who trusts what we make. As Sr. Manager, Quality Assurance & Quality Control, you'll turn that promise into one consistent,…
Added 15 mins ago
BS
Senior Trade Marketing Manager
Bushbalm Skincare
Ottawa, ON
- Full-time
…passionate trade marketer to join our dynamic team. The Senior Manager of Trade Marketing owns how Bushbalm shows up and converts everywhere it is sold. This role will lead retail…

Chemelex

SmartTrace Enterprise Technical Account Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and coordinating follow-up. The role works within established procedures and priorities, with guidance from the Technical Account Manager or designated technical lead. Complex technical issues, service risks and commercial decisions are escalated to the appropriate owner.

Key responsibilities

Monitor SmartTrace alarms, system trends, controller status and communications health; document findings and triage routine exceptions using established procedures.
Perform initial troubleshooting of common heat-tracing, controller and communications issues; escalate complex, recurring or unresolved problems with clear supporting information.
Coordinate routine customer updates and maintenance follow-up with site contacts, internal technical resources and field-service teams.
Track assigned issues from detection through resolution and verification; maintain action logs and flag overdue work or risks to service commitments.
Create and update customer CMMS notifications, work orders and asset records in SAP PM, IBM Maximo or comparable systems, within assigned access and approval limits.
Maintain site metadata, system records and routine reports; assist with approved SmartTrace configuration and data-quality updates under established change procedures.
Prepare system-status reports and service-review materials; participate in customer meetings and demonstrations with the Technical Account Manager or technical lead.

Key responsibilities continued

Participate in a scheduled after-hours support rotation after appropriate training; follow documented response and escalation procedures.
Recognize customer needs for additional monitoring, materials, repairs or field services and refer opportunities to the Technical Account Manager or sales team.
Follow control-room workflows and documentation standards; suggest practical improvements based on recurring issues and customer feedback.

Required qualifications

At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Working knowledge of industrial heat-tracing systems, controllers and common maintenance issues, with the ability to perform initial troubleshooting.
Experience using a CMMS or work-order system to document maintenance activities and follow up on open work.
Basic understanding of industrial communications, such as RS-485, Modbus, Ethernet/TCP-IP or gateway-based networks.
Clear written and verbal communication skills and the ability to explain routine technical findings and next steps to customer contacts.
Ability to organize assigned work across multiple facilities, maintain accurate records and recognize when an issue requires escalation.
Willingness to travel as needed and participate in scheduled after-hours support following training.

Preferred background

Technical diploma, associate degree or relevant training in electrical technology, instrumentation, engineering technology or a related field.
Experience with electrical heat trace
Exposure to remote industrial support, operational reporting or SCADA/DCS interfaces.

Measures of success

Timely and accurate alarm triage, documentation, customer updates and escalation against assigned service requirements.
Completion and accuracy of assigned maintenance follow-up, work-order records and routine reporting.
Reliable follow-through on customer requests and effective coordination with account, technical and field-service teams.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Account Specialist monitors SmartTrace control room alarms, system trends, and controller status to ensure operational efficiency. They also coordinate routine maintenance, document findings, and provide technical support to customers while escalating complex issues as needed.

Requirements

Candidates must have at least 2 years of experience in industrial maintenance, electrical, or instrumentation support. Proficiency in CMMS systems and a basic understanding of industrial communication networks like Modbus or Ethernet are required.

Skills

Industrial maintenance
Electrical support
Instrumentation support
Technical customer service
Heat-tracing systems
Controller troubleshooting
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet/TCP-IP
Technical reporting
Data quality management
Alarm triage
System monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial maintenance
Instrumentation
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet
TCP-IP
SCADA
DCS
Technical support
Alarm monitoring
Asset management
Electrical technology
Engineering technology
Troubleshooting
Control room
Field service
Reporting
Data quality
Maintenance
Customer service

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Work requirements

Jobs in Canada