Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 6 mins ago
OT Cyber Security Analyst
Trans Mountain
Calgary, AB
Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day…
Added 6 mins ago
Track Manager - GO Rail Expansion (ONxpress)
Aecon
Toronto, ON
…frequent service, shorter journey times and a more modernized system for the Greater Toronto and Hamilton…
Added 21 mins ago
Bilingual Senior Specialist, IT Operations Monitoring & Service Insights
CMHC - SCHL
Ottawa, ON · Montreal, QC
The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.
Added 21 mins ago
UH
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
- Full-time
Collect wait-time data for specialist intervention (interventional anesthesiology, spine surgery)
Added 21 mins ago
MD
Senior Systems - Database Administrator
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 21 mins ago
TU
Automation Analyst, Capital Projects
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…develop overall strategies for sustaining strategic application system support for Capital…
Added 36 mins ago
TS
IT Specialist
The State Group
Mississauga, ON
- Full-time
We are seeking an IT Specialist based in Hamilton, Ontario.
Added 36 mins ago
K
Senior MQ for z/OS Systems Programmer / Administrator
Kyndryl
Toronto, ON
- Contract
Ideal Candidate The ideal candidate is a hands-on senior MQ infrastructure specialist who thrives in complex enterprise environments. You are comfortable working independently, resolving…
Added 36 mins ago
A
ServiceNow Implementation Architect
AceStack
Toronto, ON
- $130,000 to $135,000 CAD / year
- Full-time
Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or…
Added 36 mins ago
SmartTrace Enterprise Technical Account Specialist
Chemelex
Edmonton, AB
Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and…
Added 36 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
London, ON
- Full-time
Must possess respective Provincial License such as Red Seal/310T · Current driver's license class D or class 3 with air brake certification required or ability to obtain it within 6 months of being hired
Added 51 mins ago
FT
CAC052:Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Lacolle, QC
- $44,638 to $69,747 CAD / year
- Full-time
Si un permis d’importation est requis, utilise le programme électronique en ligne pour obtenir les renseignements nécessaires
Added 51 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Lacolle, QC
- $44,638 to $69,747 CAD / year
- Full-time
Si un permis d’importation est requis, utilise le programme électronique en ligne pour obtenir les renseignements nécessaires
Added 1 hour ago
PC
Patient Flow Coordinator, Temporary Full Time, Access to Care & Transitions
Providence Care
Kingston, ON
- Full-time
Utilizing sound clinical judgment and strong assessment skills, the Access and Flow Specialist screens and evaluates potential candidates for admission, collaborating with patients,…
Added 1 hour ago
NI
ServiceNow Implementation Architect
Nityo Infotech
Toronto, ON
- Full-time
Must have: Certified System Administrator (CSA), Certified Implementation Specialist in ITSM, and one more Implementation Specialist certification such as Discovery, Event Management or…
Added 1 hour ago
GD
Systems Engineer, Land C5ISR - Tactical Communications
General Dynamics Missions System International
Calgary, AB
- Full-time
…Analyst to help shape the evolution of the Land Command Support System (LCSS) network supporting the Canadian Armed Forces’ Land C5ISR-T (Command, Control, Communications, Computers, Cyber,…
Added 1 hour ago
Specialist, Information Governance Program
Independent Electricity System Operator
Canada
The IESO is committed to ensuring Ontario’s electricity system meets the province’s needs today and into the future. We are charged with purpose, delivering reliable, affordable, and…
Added 1 hour ago
Technical Service Specialist
Univar Solutions
Toronto, ON
About the Position: Reporting to the Water Treatment Industry Manager – Eastern Canada, the Technical Service Specialist (TSS) will be responsible for supporting our Sales team on a…
Added 1 hour ago
M&
Credit Control/Collections Specialist-Ottawa
Marks & Clerk
Ottawa, ON
- Full-time
We are seeking an experienced Credit Control/Collections Specialist to join our finance team. This role is pivotal in managing client accounts, ensuring timely collection of outstanding…
Added 1 hour ago
GD
Systems Engineer, Land C5ISR - Tactical Communications
General Dynamics Mission Systems–Canada
Calgary, AB
- Full-time
…Analyst to help shape the evolution of the Land Command Support System (LCSS) network supporting the Canadian Armed Forces’ Land C5ISR-T (Command, Control, Communications, Computers, Cyber,…
Added 1 hour ago
S
Senior Director, Revenue Enablement
Seequent
Vancouver, BC · Canada Vancouver BC Office
- Full-time
…location Seequent resides in. Please ask your Talent Acquisition…
Added 1 hour ago
EC
Clinical Admin Assistant
Experis Canada
Montreal, QC
- Contract
Must have skillsets:
Added 1 hour ago
VS
Dynamics CRM Solutions Architect
vTech Solution Canada
Toronto, ON
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 1 hour ago
MD
Document Management Specialist - Office & Administrative Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift · In addition, the applicant must possess a Class D Driver’s License
Added 1 hour ago
O&
Operations Specialist
Owen & Associates
Collingwood, ON
- Full-time
The Operations Specialist keeps projects, processes, documentation, and compliance activities moving across Owen & Associates. You will connect people, priorities, and information; track…

Chemelex

SmartTrace Enterprise Technical Account Specialist

Edmonton, AB, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Chemelex is a global leader in electric thermal and sensing solutions, protecting the world’s critical processes, places and people. With over 50 years of innovation and a commitment to excellence, we develop solutions that ensure safety, reliability, and efficiency in diverse environments – from industrial plants and data centers to people’s homes. We deliver future-ready technologies, advanced engineering capabilities and local expertise backed by global standards. Our offering includes a leading portfolio from our trusted brands: Raychem, Tracer, Nuheat and Pyrotenax.

Position summary

Based in the SmartTrace control room, the Technical Account Specialist supports assigned customer facilities by monitoring heat-tracing systems, investigating routine issues and coordinating follow-up. The role works within established procedures and priorities, with guidance from the Technical Account Manager or designated technical lead. Complex technical issues, service risks and commercial decisions are escalated to the appropriate owner.

Key responsibilities

Monitor SmartTrace alarms, system trends, controller status and communications health; document findings and triage routine exceptions using established procedures.
Perform initial troubleshooting of common heat-tracing, controller and communications issues; escalate complex, recurring or unresolved problems with clear supporting information.
Coordinate routine customer updates and maintenance follow-up with site contacts, internal technical resources and field-service teams.
Track assigned issues from detection through resolution and verification; maintain action logs and flag overdue work or risks to service commitments.
Create and update customer CMMS notifications, work orders and asset records in SAP PM, IBM Maximo or comparable systems, within assigned access and approval limits.
Maintain site metadata, system records and routine reports; assist with approved SmartTrace configuration and data-quality updates under established change procedures.
Prepare system-status reports and service-review materials; participate in customer meetings and demonstrations with the Technical Account Manager or technical lead.

Key responsibilities continued

Participate in a scheduled after-hours support rotation after appropriate training; follow documented response and escalation procedures.
Recognize customer needs for additional monitoring, materials, repairs or field services and refer opportunities to the Technical Account Manager or sales team.
Follow control-room workflows and documentation standards; suggest practical improvements based on recurring issues and customer feedback.

Required qualifications

At least 2 years of relevant experience in industrial maintenance, electrical or instrumentation support, technical customer service or a related technical role.
Working knowledge of industrial heat-tracing systems, controllers and common maintenance issues, with the ability to perform initial troubleshooting.
Experience using a CMMS or work-order system to document maintenance activities and follow up on open work.
Basic understanding of industrial communications, such as RS-485, Modbus, Ethernet/TCP-IP or gateway-based networks.
Clear written and verbal communication skills and the ability to explain routine technical findings and next steps to customer contacts.
Ability to organize assigned work across multiple facilities, maintain accurate records and recognize when an issue requires escalation.
Willingness to travel as needed and participate in scheduled after-hours support following training.

Preferred background

Technical diploma, associate degree or relevant training in electrical technology, instrumentation, engineering technology or a related field.
Experience with electrical heat trace
Exposure to remote industrial support, operational reporting or SCADA/DCS interfaces.

Measures of success

Timely and accurate alarm triage, documentation, customer updates and escalation against assigned service requirements.
Completion and accuracy of assigned maintenance follow-up, work-order records and routine reporting.
Reliable follow-through on customer requests and effective coordination with account, technical and field-service teams.

At Chemelex:

We protect places of progress through electric excellence.

Pioneering plants, sprawling data centers, busy transport hubs, and your own home. These are the places that bring progress to the world, and the places that we protect with time-tested technologies, advanced engineering, and a suite of services. Because here, excellence is everything.

Our Dimensions of Excellence reflect the core values of Chemelex. Together, they inspire our decisions and guide our actions – defining excellence in our work for colleagues, customers and communities.

Experts with empathy
Explorer mindset
Example for others
Exceptional impact

We are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Technical Account Specialist monitors SmartTrace control room alarms, system trends, and controller status to ensure operational efficiency. They also coordinate routine maintenance, document findings, and provide technical support to customers while escalating complex issues as needed.

Requirements

Candidates must have at least 2 years of experience in industrial maintenance, electrical, or instrumentation support. Proficiency in CMMS systems and a basic understanding of industrial communication networks like Modbus or Ethernet are required.

Skills

Industrial maintenance
Electrical support
Instrumentation support
Technical customer service
Heat-tracing systems
Controller troubleshooting
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet/TCP-IP
Technical reporting
Data quality management
Alarm triage
System monitoring

Visa sponsorship

Not detected in the job text

Keywords

SmartTrace
Heat-tracing
Industrial maintenance
Instrumentation
CMMS
SAP PM
IBM Maximo
RS-485
Modbus
Ethernet
TCP-IP
SCADA
DCS
Technical support
Alarm monitoring
Asset management
Electrical technology
Engineering technology
Troubleshooting
Control room
Field service
Reporting
Data quality
Maintenance
Customer service

Report this job

Work requirements

Jobs in Canada