Jobs in Canada

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Added 48 mins ago
VB
Sr Spec, IT
Vale Base Metals
Toronto, ON
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 48 mins ago
VB
Anlst II, IT
Vale Base Metals
Toronto, ON
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 1 hour ago
O
Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
This position follows Office-Based schedule with (4) In-office days per week
Added 1 hour ago
L
Expression of Interest | Executive Assistant | Vancouver
lululemon
Vancouver, BC
- Full-time
…departmental team needs. Principal scheduler, timekeeper, planner, and coordinator to two members of the lululemon Executive Team, the Executive Assistant has a vital role in the success of…
Added 2 hours ago
R|
ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
In partnership with program leadership, develops and promotes the program's trial activation services to industry sponsors and CROs, supporting business development;
Added 2 hours ago
N&
Trust Accounting, Payroll, and Benefits Coordinator
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
We are seeking a detail-oriented and highly organized Trust Accounting, Payroll, and Benefits Coordinator to join our accounting team. This role will provide support to our Trust Desk…
Added 2 hours ago
EM
Graduate Residence Hall Coordinator
EKU Master of Public Administration Program
Richmond, BC
- Part-time
Participate in a variety of weekly meetings including departmental professional development meetings, departmental business meetings, trainings, supervisory and committee meetings. -…
Added 2 hours ago
CO
Bylaw Enforcement Coordinator
City of Winnipeg
Winnipeg, MB
- Full-time
Under the general direction of the Administrative Coordinator, Bylaw Enforcement Field Operations, the Coordinator is responsible for the leadership, analysis, planning, development,…
Added 2 hours ago
KC
SOC Analyst Level 2 - Cyber Security
KPMG Canada
Montreal, QC
- Full-time
Experience and demonstrated success in business development activities, including research and analysis, processes development/improvement, proposal writing etc.
Added 2 hours ago
A
Training & Enablement Coordinator
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
ABB Smart Power & Smart Buildings Canada is seeking a motivated and collaborative Training & Enablement Coordinator to join our Customer Excellence Team.
Added 3 hours ago
G
Forest Gardens Farm Team
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
We are seeking a highly-skilled, experienced Fundraising Coordinator to join our exciting team. Reporting directly to the Director of Wildlife Rehabilitation, coordinating with the Grants…
Added 3 hours ago
DC
Bookstore Accounting Coordinator
Douglas College
New Westminster, BC
- Full-time
If this sounds like you, we need your talents! Apply to the Bookstore Accounting Coordinator position, and join our dedicated and supportive team.
Added 3 hours ago
S
Interim Manager
sephora.com
Edmonton, AB
- Full-time
…opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on…
Added 5 hours ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
The client has flexibility for an excellent candidate who may not be available onsite five days per week
Added 6 hours ago
CS
Youth Experience Coordinator (Calgary)
Circuit Stream
Calgary, AB
- $22 CAD / hour
- Internship
…might want to do next, from AI, engineering, medicine, and business to psychology, sports, outdoor adventure, and more. Through partnerships with leading universities and industry experts,…
Added 6 hours ago
MO
Municipal Clerk
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Leadership, Staff Development, and Clerk’s Office Administration
Added 6 hours ago
CS
Youth Experience Coordinator (Ottawa)
Circuit Stream
Ottawa, ON
- $22 CAD / hour
- Internship
…might want to do next, from AI, engineering, medicine, and business to psychology, sports, outdoor adventure, and more. Through partnerships with leading universities and industry experts,…
Added 6 hours ago
PT
Sales Development Representative
Procore Technologies
Toronto, ON · CA - Ontario - Toronto
- Full-time
We are looking for a Sales Development Representative (SDR) to create new business opportunities and accelerate Procore’s customer growth across the construction industry. As the Sales…
Added 6 hours ago
KG
Senior Mechanical Engineer
Kinross Gold Corporation
Toronto, ON
- Full-time
…engineering candidates to join our team. This individual will work on development projects, studies, execution projects and provide technical support to sites. Reports to the Senior…
Added 7 hours ago
AC
Full-time International Student Advisor
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…incumbent works closely with the Intercultural Programming Coordinator to administer programs in support of integration and…
Added 7 hours ago
OM
Project Management Office - Project Coordinator - S3
OSI Maritime Systems
Burnaby, BC
- Full-time
The Sr. Project Coordinator is responsible for managing Project deliverables in support of achieving Project objectives over the entire project life cycle for Projects of moderate…
Added 7 hours ago
SR
Human Resources Advisor
Simpcw Resources Group
Kamloops 1, BC
- Full-time
…supporting long-term community growth, and balancing economic development with environmental stewardship while competing for work in both the public and private…
Added 7 hours ago
GF
Sales Executive/Business Developmement Executive
Golden Freight Forwarding & Marketing Inc.
Brampton, ON
- Full-time
We are looking for a motivated and results oriented Sales Coordinator to join our team. The successful candidate will focus on growing our client portfolio, managing key accounts, and…
Added 7 hours ago
FI
Project Coordinator
Fleetway Inc.
Dartmouth, NS
- Full-time
Fleetway is seeking a Junior Project Coordinator to support the successful delivery of work within the River Class Destroyer (RCD) program. Working closely with Project Managers and…
Added 7 hours ago
FR
Operations Coordinator - Client Service Administration and Process Support
Fitch Ratings
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Hybrid Work Environment: 3 days per week in the office; 2 days remote

Chemtrade

Coordonateur(trice) Support Client Bilingue / Bilingual Customer Support Coordinator

Montreal, QC, Canada
7905 boul. Louis H. Lafontaine, Suite 200, Anjou, QC, H1K 4E4, Canada

Apply on careers2-chemtradelogistics.icims.com About employer

Applications open in a new tab.

Job details

Apply by: Sep 22, 2027
Posting language: English
Posted: Sep 22, 2026

Original job description

Job Description

Position: Bilingual Customer Support Coordinator

Primary Location: Anjou, QC

Schedule: Hybrid work based out of the Anjou Office (7905 Boul Louis-H.-La Fontaine, Anjou QC H1K4E4). 1 day a week in office.

Reports To: Customer Service Supervisor

Compensation: 55,000$ - 60,000$ CAD + Bonus + Benefits

Salary ranges are determined by role, level, and location. The range reflects the minimum and maximum target for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job related skills, experience, and relevant education or training. More specific salary range for your preferred location can be discussed during the hiring process. Please note that the compensation details listed reflect the base salary only, and do not include bonus, benefits, pension contributions or additional incentives.

Chemtrade is committed to delivering innovative solutions that address the complex challenges faced by our customers. As a responsible corporate citizen, we prioritize safety, sustainability, and environmental stewardship in all aspects of our operations. Our talented and diverse workforce is at the heart of our success, as we recognize that their knowledge, skills, and dedication drive our ability to deliver exceptional products and services. At Chemtrade, we believe in creating an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. By putting people at the center of our operations, we build strong connections, nurture innovation, and create a fulfilling work experience for all.

About this Role and About You

The Customer Support Coordinator (CSC) is the primary point of contact for customers, managing all customer service activities. This role serves as the liaison between customers and internal cross-functional teams to meet customer requirements, address non-conformances, and process orders.

Job Duties & ResponsibilitiesCustomer Support• Deliver exceptional customer service to both internal and external customers.• Identify and confirm customer needs and requirements.• Receive and enter orders; complete all related documentation from order creation to invoicing.• Verify that purchase orders align with Chemtrade’s pricing, terms, and conditions; send PO acknowledgements.• Communicate order changes to customers for approval and alignment.• Ensure a Product Delivery Instruction (PDI) is completed before first delivery and updated every 3 years.• Follow all risk management and compliance processes.• Report incidents to Operations and Transportation Managers; log non-conformances per ISO procedures.• Respond to customer inquiries on service issues, including technical, quality, and sales-related matters.• Communicate delivery, safety, production delay, or carrier performance issues to stakeholders.• Maintain SAP/S4 contract data as required.• Investigate invoice discrepancies in collaboration with Accounting, Customers, and Sales.• Liaise with third-party suppliers to fulfill orders.• Maintain and update customer records; provide insights on customer and competitive activities.• Take ownership of customer issues through resolution and follow-up to ensure satisfaction.• Meet service-level agreements and maintain high customer satisfaction ratings.• Apply continuous improvement methods to optimize processes and enhance the customer experience. Product Planning• Monitor customer tank levels via telemetry and manage inventory accordingly, factoring in scheduled shutdowns.• Coordinate with Supply Chain to ensure product continuity during seasonal or annual production outages.• Collaborate with the Commercial team to secure third-party product supply when needed.General Responsibilities• Meet month-end deadlines by completing assigned tasks accurately and on time.• Cross-train and act as backup for other CSCs across product lines.• Post goods issue for customer shipments daily.• Upload documents to DMS/SharePoint.• Support Customer Experience and Excellence initiatives.• Represent Customer Service in cross-functional initiatives.• Perform additional duties as assigned within the Customer Service scope.

Qualifications

Minimum 2 years of customer service experience (supply chain experience preferred).
Bilingual French and English to communicate with our anglophone clients
Bachelor’s degree or equivalent combination of education and experience.
Availability for rotating on-call support across regions and time zones.
Comfortable working in a hybrid environment.
Proficient in Microsoft Office Suite.
Experience with SAP or other ERP systems preferred.
Order entry experience

What Chemtrade Offers You

Embracing Diversity, Maximizing Results

At Chemtrade we are committed to cultivating a work environment that embraces and values the unique qualities of every employee. We believe in harnessing the richness of diverse talents, ideas, backgrounds, experiences, and perspectives to drive our business forward. Our vision is to create a workplace where all individuals feel respected, empowered, and inspired to contribute their experiences, ideas, and perspectives.

In our culture, we celebrate multiple approaches and viewpoints. To foster an inclusive environment, we actively encourage the creation of Employee Resource Groups. These groups provide platforms for employees to share their unique perspectives, contribute their ideas, and help shape our inclusive culture. Together, we strive to build a workplace that recognizes and celebrates the diverse voices within our organization.

We recognize that the diversity of our employees is paramount to our organization's success. It is through the diversity of perspectives that we develop and shape programs and tools that support our employees' growth and career management.

Join us in our journey towards building an inclusive workplace that values diversity and promotes the personal and professional development of our employees.

We recognize the immense value of Employee Resource Groups (ERG’s) in fostering an including and supportive work environment. Our ERG’s serve as vital platforms for employees to connect, share experiences, and celebrate their unique backgrounds and perspectives.

We firmly believe that diversity drives innovation and fuels our success as an organization. By encouraging the formation of ERG’s, we aim to create a workplace where all individual feel empowered to bring their whole selves to work and contribute their diverse talents and ideas. Additionally, we understand the importance of work-life balance and the well-being of our employees and their families. That is why we proudly offer a range of family-friendly benefits, and opportunities for career growth and advancement.

We are committed to supporting our employees at every stage of their lives and ensuring they can thrive both professionally and personally. Join us and be a part of a company that values diversity, inclusion and the well-being of it’s employees.

Learn more about Chemtrade by following us on LinkedIn or Facebook and check us out on YouTube: Chemtrade

#chemtrade123

Apply on careers2-chemtradelogistics.icims.com About employer

More about this job

Responsibilities

The Customer Support Coordinator acts as the primary point of contact for customers, managing order processing, invoicing, and resolving service issues. They also collaborate with internal cross-functional teams and third-party suppliers to ensure product continuity and high customer satisfaction.

Requirements

Candidates must have at least 2 years of customer service experience and be bilingual in French and English. A bachelor's degree or an equivalent combination of education and experience is required, along with proficiency in Microsoft Office and ERP systems like SAP.

Skills

Customer service
Order entry
Supply chain
Bilingualism
SAP
ERP systems
Microsoft Office Suite
Communication
Problem solving
Inventory management
Data entry
Risk management
Compliance
Relationship management
Continuous improvement

Benefits

Bonus
Pension contributions
Family-friendly benefits
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Supply Chain
Order Processing
Invoicing
SAP
ERP
Telemetry
Inventory Management
ISO Procedures
Risk Management
Compliance
DMS
SharePoint
Customer Experience
Bilingual
Logistics
Operations
Continuous Improvement
Product Delivery Instruction

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Work requirements

Jobs in Canada