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Added 6 mins ago
C
Associate Business Rating Analyst
Co-operators
Laval, QC · Montreal, QC · QC
- Full-time
Additional Information: This/these role(s) is/are currently vacant
Added 6 mins ago
DT
Bilingual Insurance Claims Analyst
DXC Technology
Canada
- Full-time
DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and…
Added 6 mins ago
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Support Analyst
Experis
Hawkesbury, ON
- $29 to $35 CAD / hour
- Contract
College diploma or university degree in Information Technology, Computer Science, Network Administration, or a related field, or equivalent practical experience.
Added 6 mins ago
TT
Senior Application Support Analyst – Equities
Tech Talent International
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
We currently have a role as a Senior Application Support Analyst – Equities with our large consulting client, working for a investment bank in the downtown Montreal area.
Added 6 mins ago
BS
IAM Analyst
Brainhunter Systems Ltd
Toronto, ON
- Contract
Brainhunter is currently seeking the services of a “Information Security Analyst,” for a contract opportunity with one of our Valued Clients.
Added 6 mins ago
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Application Support Analyst – Front Office Technology
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Mississauga, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are seeking an Application Support Analyst to provide L1/L2 application support for Front Office Investment Banking and Capital Markets technology platforms.
Added 21 mins ago
AI
Business Systems Analyst – Salesforce
American Iron and Metal
Montreal, QC
- Full-time
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Added 36 mins ago
IT Project Manager
Canada Cartage Group of Companies
Mississauga, ON
Reporting to the VP, Applications & Strategic Initiatives, the IT Project Manager will lead technology projects focused primarily on warehouse management systems (WMS), warehousing and…
Added 36 mins ago
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Business Analyst 2
Surrey Police Service
Surrey, BC
- Full-time
Surrey Police Service (SPS) has an exciting opportunity for a Business Analyst 2 to join our Information Management and Technology Division, within the Corporate Services Bureau. Reporting…
Added 36 mins ago
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Business Analyst with Adobe AEM app experience
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Business Analyst with Adobe AEM app experience
Added 36 mins ago
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Analyste d'affaires en finance
FOP Consultants
Montreal, QC
- Full-time
…Cosmétique, des Dispositifs Médicaux et des Technologies de l’Information et des Communications. Nous travaillons de concert avec nos clients afin d’offrir un service sur mesure qui répond…
Added 51 mins ago
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Intermediate Cost Analyst
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Cost Estimating Manager, the Intermediate Cost Analyst is responsible for developing and maintaining cost and economic models supporting new nuclear development projects,…
Added 1 hour ago
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information systems analyst - computer systems
Miratech
Toronto, ON
- Full-time
This information was provided by the employer; it was not verified by Job Bank.
Added 1 hour ago
Sr Reinsurance Business & Data Analyst
SCOR
Toronto, ON
Bachelor’s degree in business, Finance, Accounting, Information Systems, Computer Science, Data Analytics, Mathematics, Actuarial Science, or a related discipline.
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Business and Configuration Analyst, AI
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Ottawa, ON
The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.
Added 1 hour ago
R&
Business Analyst - IT III
Robertson & Company Ltd.
Waterloo, ON
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8+ years of overall IT industry experience, with 5+ years in a Business Analyst / Business Systems Analyst / Technology Business Systems Analyst / IT Business Analyst capacity supporting…
Added 1 hour ago
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Maintenance Repair Analyst
The Seaboard Transport Group
Moncton, NB
- Full-time
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Added 1 hour ago
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Senior Product Development Analyst
iA Financial Group
Quebec, QC
- Full-time
…secure about their future? As a Senior Product Development Analyst, you will play a key role in designing, enhancing, and bringing to market products that meet client needs and support the…
Added 2 hours ago
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IMIT Business Analyst - HIM Coding Classification & Terminology Standards
Nova Scotia Health Authority
NS · Nova Scotia, Canada
- Full-time
Degree or diploma in Health Information, Business Analysis, Information Technology or Health Related disciple Consideration may be given to those with equivalent training and relevant…
Added 2 hours ago
IMIT Business Analyst - HIM Coding Classification & Terminology Standards
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All Locations, Nova
Facilitates data submissions as set out by NSH, Department of Health and Wellness and the Canadian Institute for Health Information, working closely with the management team, Information…
Added 3 hours ago
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QA / Testing - QA Automation Analyst
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Added 5 hours ago
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Psychology 4
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Ottawa, ON
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For information purposes only - The Hospital reserves the right to change.
Added 6 hours ago
M
Business Analysis Advisor / Conseiller(ère) en analyse d'affaires
Maarut
Montréal-Est, QC · Montreal, Quebec
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Candidate sought: a business analyst who has led end-to-end
Added 9 hours ago
H
Bilingual Contract Analyst
Hologic
Mississauga, ON
- Full-time
The Bilingual Contract Analyst supports the commercial sales organization across multiple divisions within Hologic Canada. This role is responsible for supporting commercial quoting,…
Added 10 hours ago
K
SOC T3 Expert
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CHEO

Business Systems Analyst, Business Intelligence, Information Services – Temporary Full-Time (1.0) (until March 2028)

Ottawa, ON, Canada

$41.93-$50.97 · Full-time

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Job details

Pay: $41.93-$50.97
Job type: Full-time
Experience: Minimum of 2 years of relevant experience (Essential)
Posting language: English
Posted: Oct 8, 2026

Original job description

Compensation Pay Range:

$41.93-$50.97

Job Description:

Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.

Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

The Business Systems Analyst ensures ongoing improvement of the software applications forming the Electronic Patient Record and Hospital Information Systems; provides ongoing support to users; gathers and analyzes information regarding clinical workflows and business processes; configures and tests the system based on decisions; develops reports and dashboards; and participates in ongoing professional development. This role will contribute to advancing CHEO’s data and analytics objectives by developing actionable Epic reports that support real-time decision-making, enhance data literacy, and align with the organization’s unified Data & AI strategy.

MAIN RESPONSIBILITIES

Characteristic responsibilities include:

Confer with application users, operational managers and clinical leadership. Determine unique and specific software requirements.
Analyze how new or enhanced features will impact current work processes and determine how it should be used. Investigate end users' preferences while making system configuration decisions.
Analyze proposed changes to business processes to determine the changes on users and their information systems. Perform in depth analysis of integrated workflows, data collection needs, and other technical considerations. Evaluate proposed changes for their potential to offer improved patient care, lower operating costs and time found without creating risks for the hospital.
Develop and document specifications in conjunction with other Business Systems Analysts to ensure that the application will interact smoothly and efficiently in end-to-end processes.
Prioritize and implement requested changes to the system. Configure software based on decisions and test software to ensure that it meets functional specifications.
Act as a resource for all system users to guide them in the effective use of the software application. Respond to support calls and act as a troubleshooter, interpreting problems as perceived and explained by a wide range of users. Work with the user to investigate the problem and identify a solution.
Deliver presentations and demonstrations related to the application to communicate the impact that a new or upgraded feature will have at various levels of the hospital.
Work with other report writers to design reports to enable system users to maximize the potential of the application as a management and patient care tool.
Maintain regular communication with vendor representatives and help vendor staff to better understand the hospital’s operational needs.
Support the training needs of potential users of the application including the efficient and effective use of the system and in new work processes. Adapt instructional techniques to a wide variety of learning needs and degree of familiarity with computer systems.
Develop, maintain, and present training materials including comprehensive manuals for use by users.
Ensure accurate and detailed documentation concerning how and why decisions are made throughout the course of a project, systems design and development, and work process redesign.
Develop comprehensive documentation to describe and explain the intricate software and hardware configurations of the applications. Document frequently asked questions for support documentation and clear standard operation procedures for common tasks.
Recommend and/or create policies governing the use of the application including new/revised work procedures for use in a department or on a hospital-wide basis.
Monitor applications to ensure that their full potential is being used to benefit the hospital and its patients. Develop and present optimization recommendations to clinical and operational leadership.
Maintain and improve knowledge of health information technology and other work-related duties by attending courses, seminars, and in-service training.
Maintain and improve knowledge of the applications by attending vendor courses.
Demonstrate leadership and excellence by actively participating in user groups. Share best practices with colleagues in other hospitals. Maintain up-to-date knowledge of current hospital policies, practices, and procedures.
Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
Perform other related duties as assigned by supervisor.

QUALIFICATIONS

University Degree in a relevant field, Graduate certificate in Digital Health or similar program and/or experience and formal training combined with demonstrated performance (Essential)
Minimum of 2 years of relevant experience (Essential)
Experience in a health-care environment – basic understanding of clinical workflows and terminology (Preferred)
Previous experience with Epic and/or Epic Cogito, Caboodle certification (Preferred)
Experience supporting and/or implementing moderately complex integration projects (Preferred)
Comprehensively use computer technology and equipment (Essential)
Strong time management and organizational skills, adjusting priorities as required (Essential)
Communicate effectively and concisely, both orally and in writing (Essential)
Strong problem-solving and analytical skills (Essential)
Deal effectively with internal and external stakeholders (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Advanced knowledge of writing SQL queries (Essential)
Advanced knowledge of designing and deploying BI visualization tools (e.g. Application reports/dashboards, MS Power BI, excel) (Essential)
Criminal Record Check (Level 1) (Essential)
Bilingualism (French/English) (Preferred)

*Timeline may be extended or shortened based on operational needs.

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.

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More about this job

Responsibilities

The Business Systems Analyst supports and improves clinical software applications by analyzing workflows, configuring systems, and developing actionable reports. They also provide user support, troubleshoot technical issues, and create documentation to ensure efficient system utilization.

Requirements

Candidates must possess a university degree in a relevant field and at least two years of experience, with preference given to those with healthcare and Epic system knowledge. Advanced proficiency in SQL and BI visualization tools is essential for this role.

Skills

Business systems analysis
Data analysis
SQL
Business intelligence
Epic
Power BI
Workflow analysis
System configuration
Technical documentation
Clinical terminology
Troubleshooting
Project management
Data visualization
Software testing
Communication
Problem-solving

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Business Intelligence
Electronic Patient Record
Hospital Information Systems
Epic
Epic Cogito
Caboodle
SQL
Power BI
Data Analytics
Clinical Workflows
Software Configuration
System Integration
Digital Health
Healthcare IT
Reporting
Dashboards
Technical Support
Process Improvement
Documentation
Training
Occupational Health and Safety
Data Literacy
AI Strategy
Information Services

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