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Added 14 mins ago
RB
Associate Director - Lead Production Services Support, Fixed Income
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our Capital Markets, QTS, and Fixed Income Production Application Support team. You will be…
Added 1 hour ago
AC
Analyste Comptable
Aston Carter
Montreal, QC
- $36 to $43 CAD / hour
- Contract
Job Title: Accounting Analyst Job Description
Added 1 hour ago
PC
Manager, Threat Hunting & Incident Response
Pwc Canada
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
Develop and deliver training and mentoring programs for level 2 senior security analysts to support relevant skills acquisition and certification maintenance.
Added 1 hour ago
BA
Integration Rights Analyst (6-Month Contract)
Blue Ant Media
Toronto, ON · Greater Toronto Area, Canada
- Contract
The Integration Asset Analyst supports the onboarding and management of content assets, rights data, and metadata, ensuring information is accurate, accessible, and aligned with business…
Added 1 hour ago
LA
Jr. Business Analyst
Lordco Auto Parts
Port Coquitlam, BC
- Full-time
If you are a talented analyst with a strong IT background and are excited about the opportunity to contribute to the success of a leading retail company, then we would love to meet you!
Added 1 hour ago
MC
Technical Business Analyst – Cloud Migration
MatchBox Consulting Group
New Westminster, BC
- Contract
MatchBox Consulting is urgently seeking a Technical Business Analyst – Cloud Migration for a 6 month contract role with our New Westminster based client. This is a hybrid role 2 days on…
Added 1 hour ago
Senior Programmer Analyst
Office of the Chief Information Officer
St. John's, NL
…Chief Information Officer (OCIO) is seeking a Senior Programmer Analyst. The Senior Programmer Analyst provides full-stack application development, technical support, systems analysis,…
Added 1 hour ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
Added 1 hour ago
C
Applications Support Sr Analyst - Asst Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 1 hour ago
C
Analyst, Treasury Data Quality & Reconciliations
CIBC
Toronto, ON
- Full-time
The Analyst will support the Director of Data Quality and Reconciliations team, Treasury Data Management to ensure the data integrity in Treasury owned applications. The role will ensure…
Added 2 hours ago
Financial Systems Analyst Student
PCL Construction
Edmonton, AB
We are seeking a Financial Systems Analyst Student for our North American Headquarters (NAHQ) in Edmonton, Alberta, that is available for 4 or 8 months starting in January 2027. This…
Added 2 hours ago
SH
Billing Data Analyst Intern
Siemens Healthineers
Oakville, ON
- Internship
…interesting? Then come and join our global team as a Billing Data Analyst Intern to support data-driven billing operations through reporting, data validation, trend analysis, system…
Added 2 hours ago
A
GIS Analyst
AbaData
Calgary, AB
- Full-time
We’re hiring an early-career GIS Analyst to help build and maintain the data behind our platform. You’ll work with a GIS team on real client projects from your first month and learn how…
Added 2 hours ago
IS
business analyst, informatics
IMDS Software
Montreal, QC
- Full-time
Consult with clients after sale to provide ongoing support
Added 2 hours ago
Senior Analyst, Financial Planning & Analysis - Superior Gas Liquids
Superior Plus Propane Talent Acquisition
Calgary, AB
…assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s…
Added 2 hours ago
SOC Analyst, Junior
Long View Systems
Calgary, AB
…At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our…
Added 2 hours ago
SJ
Systems Analyst, Pharmacy
St. Joseph's Health Care London
London, ON
- Full-time
…maintenance of medication builds in our electronic health record system (e.g., formulary updates, barcoding, drug cost updates, compounded product configuration, generating and analyzing…
Added 2 hours ago
R
Associate Director - Lead Production Services Support, Fixed Income
RBC
Toronto, ON
- Full-time
We are seeking an experienced highly motivated Lead Production Services Support Analyst for our Capital Markets, QTS, and Fixed Income Production Application Support team. You will be…
Added 2 hours ago
SE
Accounting Analyst
Suncor Energy
Calgary, AB
- Full-time
…our downstream business to provide analysis and insight to support financial reporting using the SAP S4 cloud system. You will also collaborate with various business stakeholders such as…
Added 3 hours ago
Category Analyst
FortisAlberta
Airdrie, AB
Reporting to the Manager, Strategic Sourcing & Procurement Operations, the Category Analyst manages category strategies, contract lifecycle activities, supplier relationships, business…
Added 3 hours ago
C
Financial Analyst, Financial Planning & Analysis
CAPREIT
Toronto, ON
- Other
Position Summary: The Financial Analyst will be part of the Financial Planning & Analysis team, working on the coordination and preparation of the annual budget and periodic forecasts for…
Added 3 hours ago
TG
Contract & Sales Support Analyst
TMX Group
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
The Contract & Sales Support Analyst provides essential day-to-day operational support for client data agreements, sales processes, billing reconciliations, and market data guidelines. In…
Added 3 hours ago
TP
Senior Financial Analyst - 6-month contract
Total Power Limited
Mississauga, ON
- Full-time
The Senior Financial Analyst is responsible for full-cycle accounting and financial analysis for the businesses. The role owns assigned reconciliations and month-end schedules, supports…
Added 3 hours ago
HC
Consumer Credit Analyst - Western Canada
Hyundai Capital
Toronto, ON
- Full-time
Position Details: The Consumer Credit Analyst is responsible for reviewing and purchasing retail financing contracts submitted by franchised automobile dealerships. Using an automated…
Added 3 hours ago
NC
It Security Analyst
Niagara Casinos
Niagara Falls, ON · Fallsview Casino
- Full-time
…review of rules and exceptions, tuning, and troubleshooting…

CHEO

Business Systems Analyst, Business Intelligence, Information Services – Temporary Full-Time (1.0) (until March 2028)

Ottawa, ON, Canada

$41.93-$50.97 · Full-time

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Job details

Pay: $41.93-$50.97
Job type: Full-time
Experience: Minimum of 2 years of relevant experience (Essential)
Posting language: English
Posted: Oct 8, 2026

Original job description

Compensation Pay Range:

$41.93-$50.97

Job Description:

Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.

Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

The Business Systems Analyst ensures ongoing improvement of the software applications forming the Electronic Patient Record and Hospital Information Systems; provides ongoing support to users; gathers and analyzes information regarding clinical workflows and business processes; configures and tests the system based on decisions; develops reports and dashboards; and participates in ongoing professional development. This role will contribute to advancing CHEO’s data and analytics objectives by developing actionable Epic reports that support real-time decision-making, enhance data literacy, and align with the organization’s unified Data & AI strategy.

MAIN RESPONSIBILITIES

Characteristic responsibilities include:

Confer with application users, operational managers and clinical leadership. Determine unique and specific software requirements.
Analyze how new or enhanced features will impact current work processes and determine how it should be used. Investigate end users' preferences while making system configuration decisions.
Analyze proposed changes to business processes to determine the changes on users and their information systems. Perform in depth analysis of integrated workflows, data collection needs, and other technical considerations. Evaluate proposed changes for their potential to offer improved patient care, lower operating costs and time found without creating risks for the hospital.
Develop and document specifications in conjunction with other Business Systems Analysts to ensure that the application will interact smoothly and efficiently in end-to-end processes.
Prioritize and implement requested changes to the system. Configure software based on decisions and test software to ensure that it meets functional specifications.
Act as a resource for all system users to guide them in the effective use of the software application. Respond to support calls and act as a troubleshooter, interpreting problems as perceived and explained by a wide range of users. Work with the user to investigate the problem and identify a solution.
Deliver presentations and demonstrations related to the application to communicate the impact that a new or upgraded feature will have at various levels of the hospital.
Work with other report writers to design reports to enable system users to maximize the potential of the application as a management and patient care tool.
Maintain regular communication with vendor representatives and help vendor staff to better understand the hospital’s operational needs.
Support the training needs of potential users of the application including the efficient and effective use of the system and in new work processes. Adapt instructional techniques to a wide variety of learning needs and degree of familiarity with computer systems.
Develop, maintain, and present training materials including comprehensive manuals for use by users.
Ensure accurate and detailed documentation concerning how and why decisions are made throughout the course of a project, systems design and development, and work process redesign.
Develop comprehensive documentation to describe and explain the intricate software and hardware configurations of the applications. Document frequently asked questions for support documentation and clear standard operation procedures for common tasks.
Recommend and/or create policies governing the use of the application including new/revised work procedures for use in a department or on a hospital-wide basis.
Monitor applications to ensure that their full potential is being used to benefit the hospital and its patients. Develop and present optimization recommendations to clinical and operational leadership.
Maintain and improve knowledge of health information technology and other work-related duties by attending courses, seminars, and in-service training.
Maintain and improve knowledge of the applications by attending vendor courses.
Demonstrate leadership and excellence by actively participating in user groups. Share best practices with colleagues in other hospitals. Maintain up-to-date knowledge of current hospital policies, practices, and procedures.
Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
Perform other related duties as assigned by supervisor.

QUALIFICATIONS

University Degree in a relevant field, Graduate certificate in Digital Health or similar program and/or experience and formal training combined with demonstrated performance (Essential)
Minimum of 2 years of relevant experience (Essential)
Experience in a health-care environment – basic understanding of clinical workflows and terminology (Preferred)
Previous experience with Epic and/or Epic Cogito, Caboodle certification (Preferred)
Experience supporting and/or implementing moderately complex integration projects (Preferred)
Comprehensively use computer technology and equipment (Essential)
Strong time management and organizational skills, adjusting priorities as required (Essential)
Communicate effectively and concisely, both orally and in writing (Essential)
Strong problem-solving and analytical skills (Essential)
Deal effectively with internal and external stakeholders (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Advanced knowledge of writing SQL queries (Essential)
Advanced knowledge of designing and deploying BI visualization tools (e.g. Application reports/dashboards, MS Power BI, excel) (Essential)
Criminal Record Check (Level 1) (Essential)
Bilingualism (French/English) (Preferred)

*Timeline may be extended or shortened based on operational needs.

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.

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More about this job

Responsibilities

The Business Systems Analyst supports and improves clinical software applications by analyzing workflows, configuring systems, and developing actionable reports. They also provide user support, troubleshoot technical issues, and create documentation to ensure efficient system utilization.

Requirements

Candidates must possess a university degree in a relevant field and at least two years of experience, with preference given to those with healthcare and Epic system knowledge. Advanced proficiency in SQL and BI visualization tools is essential for this role.

Skills

Business systems analysis
Data analysis
SQL
Business intelligence
Epic
Power BI
Workflow analysis
System configuration
Technical documentation
Clinical terminology
Troubleshooting
Project management
Data visualization
Software testing
Communication
Problem-solving

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Business Intelligence
Electronic Patient Record
Hospital Information Systems
Epic
Epic Cogito
Caboodle
SQL
Power BI
Data Analytics
Clinical Workflows
Software Configuration
System Integration
Digital Health
Healthcare IT
Reporting
Dashboards
Technical Support
Process Improvement
Documentation
Training
Occupational Health and Safety
Data Literacy
AI Strategy
Information Services

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