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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added 10 mins ago
NE
Site Waste Management Coordinator
NexGen Energy Ltd.
La Loche, SK
- Full-time
…waste generation, maximize recycling and resource recovery, and support Rook I’s commitment to environmental compliance and responsible mining…
Added 11 mins ago
LM
PROJECT CONTROLS / SCHEDULER - LONDON SITE
Laframboise Mechanical Electrical Ltd
London, ON
- Contract
Competitive Compensation and Benefits: We offer a competitive compensation and benefits package to reward and support our team members.
Added 11 mins ago
HM
Analyst, Payroll (Contract)
Hudbay Minerals Inc.
Toronto, ON
- Contract
…and feedback, giving everyone the freedom to innovate and the support to advance based on merit. Whether you are in a technical role, operations, or corporate support, joining Hudbay means…
Added 11 mins ago
LG
PROJECT CONTROLS / SCHEDULER - LONDON SITE
Laframboise Groupe
London, ON
- Contract
Competitive Compensation and Benefits: We offer a competitive compensation and benefits package to reward and support our team members.
Added 11 mins ago
TP
Junior Payroll Clerk
Trimark People Solutions
Alert Bay, BC
- Full-time
This role is well‑suited for someone who is detail‑oriented, organized, and eager to grow their technical skills in payroll and financial administration. The Junior Payroll Clerk…
Added 11 mins ago
LS
ServiceNow SME
LeverageTek Staffing Solutions
Canada
- Part-time
Provide technical troubleshooting, design reviews and implementation advisory support throughout deployment, production readiness, go-live and stabilization
Added 11 mins ago
B
Workforce Planning Consultant
Bridgit
Canada
- $100,000 to $140,000 CAD / year
- Full-time
Fluent in how contractors run projects , from preconstruction and project handoffs to field and office staffing, and the pressures that drive resourcing decisions
Added 11 mins ago
A
Electrical Engineering Specialist
AtkinsRéalis
Toronto, ON
- Full-time
Maintain good working relationship with internal groups that support the project.
Added 11 mins ago
A
Electrical Engineering Specialist
AtkinsRéalis
Toronto, ON
- Full-time
Maintain good working relationship with internal groups that support the project.
Added 11 mins ago
SC
Track Alignment (Design) Lead
SYSTRA Canada
Toronto, ON
- Full-time
Support constructability assessments, installation staging, and resolution of field issues during construction and installation.
Added 11 mins ago
CE
Procurement Assistant
CMS Electrical Group Ltd.
Toronto, ON
- Full-time
Field supplier questions and direct technical or order-specific inquiries back to the appropriate technician or internal contact.
Added 11 mins ago
AC
PROJECTS COORDINATOR
Albarrie Canada Limited
Barrie, ON
- Full-time
Albarrie Canada Limited is a leading Canadian company specializing in designing and manufacturing innovative nonwoven technical fabrics that solve industrial and environmental issues. With…
Added 11 mins ago
BD
CRM & Lifecycle Marketing Specialist
Book Depot Inc.
St. Catharines, ON
- Full-time
Monitor journeys for accuracy, performance, and technical issues; troubleshoot and coordinate with technical partners as required.
Added 11 mins ago
IG
Industrial Designer
itec group Inc.
Oakville, ON
- Full-time
Bachelor’s degree or diploma in Industrial Design or related technical field.
Added 11 mins ago
KG
Transmission Line Engineer
Kosmos Group
Burnaby, BC
- Full-time
…generation, transmission, substations, and distribution. We support public and private utilities, consultants, and contractors across the U.S. and Canada, providing end-to-end engineering…
Added 11 mins ago
RT
Business Systems Analyst
Russell Tobin
Ottawa, ON
- $60 to $80 CAD / hour
- Contract
…professionals to improve systems, streamline processes, and support innovative solutions, including the secure and responsible use of AI and automation. Be part of a collaborative…
Added 11 mins ago
Environmental Technician
JDS Energy & Mining
Wells, BC
JDS Energy & Mining is seeking a proactive, safety-focused Environmental Technician to support environmental monitoring and compliance activities at a mining project in the interior of…
Added 11 mins ago
T
Business Information Management Specialist-1
TD
Toronto, ON
- Full-time
…strong combination of data management expertise and hands-on technical data analysis, with particular focus on data lineage, critical data elements, data flows, data quality, data controls…
Added 11 mins ago
T
Business Information Management Specialist-2
TD
Toronto, ON
- Full-time
…strong combination of data management expertise and hands-on technical data analysis, with particular focus on data lineage, critical data elements, data flows, data quality, data controls…
Added 11 mins ago
Mechanic
Liftow Limited
Fredericton, NB
Do you enjoy being on the move, tackling a variety of technical challenges, and working directly at customer sites? This position will allow you to put your skills to work while benefiting…
Added 11 mins ago
Client Care Agent
Agriculture Financial Services Corporation
La Crête, AB
…everyone can thrive and lead what’s next, whether they’re in the field or at a desk. We attract people who care deeply about making an impact on their teams, communities, and the future of…
Added 11 mins ago
Street Team Member - Corus Radio Toronto (Q107, 102.1 The Edge, 640 Toronto)
Corus Entertainment
Toronto, ON
Technical Engineering of on location sales and programming remotes.
Added 11 mins ago
Customer Service Representative, Ingredients
Quadra
Vaudreuil-Dorion, QC
We are currently seeking a Customer Service Representative (Generalist) to support our customer service and commercial teams in our Food & Ingredients Division! As a Customer Service…
Added 11 mins ago
Customer Service Representative, Ingredients
Quadra
Vaudreuil-Dorion, QC
We are currently seeking a Customer Service Representative (Generalist) to support our customer service and commercial teams in our Food & Ingredients Division! As a Customer Service…
Added 11 mins ago
D
Technician, Procurement and purchasing
Desjardins
Montreal, QC · Levis, QC
- Full-time
…outsourced service management, and governance. You serve as technical expert and provide discipline-specific support for your unit’s activities, initiatives and processes. The ability to…

CHEO

Business Systems Analyst (initial assignment Grand Central) – Full Time (1.0)

Ottawa, ON, Canada

$41.93-$50.97 · Full-time

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Job details

Pay: $41.93-$50.97
Job type: Full-time
Apply by: Nov 16, 2026
Experience: Minimum of 2 years of relevant experience (Essential)
Posting language: English
Posted: Nov 9, 2026

Original job description

Compensation Pay Range:

$41.93-$50.97

Job Description:

Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.

To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.

Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.

Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.

POSITION SUMMARY

The Business Systems Analyst ensures ongoing improvement of the software applications forming the Electronic Patient Record and Hospital Information Systems; provides ongoing support to users; gathers and analyzes information regarding clinical workflows and business processes; configures and tests the system based on decisions; and participates in ongoing professional development.

The initial primary function of this position will be to support the optimization and ongoing maintenance of the Epic Grand Central (ADT) application.

MAIN RESPONSIBILITIES

Confer with application users, operational managers and clinical leadership. Determine unique and specific software requirements.
Analyze how new or enhanced features will impact current work processes and determine how it should be used. Investigate end users' preferences while making system configuration decisions.
Analyze proposed changes to business processes to determine the changes on users and their information systems. Perform in depth analysis of integrated workflows, data collection needs, and other technical considerations. Evaluate proposed changes for their potential to offer improved patient care, lower operating costs and time found without creating risks for the hospital.
Develop and document specifications in conjunction with other Business Systems Analysts to ensure that the application will interact smoothly and efficiently in end-to-end processes.
Prioritize and implement requested changes to the system. Configure software based on decisions and test software to ensure that it meets functional specifications.
Act as a resource for all system users to guide them in the effective use of the software application. Respond to support calls and act as a troubleshooter, interpreting problems as perceived and explained by a wide range of users. Work with the user to investigate the problem and identify a solution.
Deliver presentations and demonstrations related to the application to communicate the impact that a new or upgraded feature will have at various levels of the hospital.
Work with report writers to design reports to enable system users to maximize the potential of the application as a management and patient care tool.
Maintain regular communication with vendor representatives and help vendor staff to better understand the hospital’s operational needs.
Support the training needs of potential users of the application including the efficient and effective use of the system and in new work processes. Adapt instructional techniques to a wide variety of learning needs and degree of familiarity with computer systems.
Develop, maintain, and present training materials including comprehensive manuals for use by users.
Ensure accurate and detailed documentation concerning how and why decisions are made throughout the course of a project, systems design and development, and work process redesign.
Develop comprehensive documentation to describe and explain the intricate software and hardware configurations of the applications. Document frequently asked questions for support documentation and clear standard operation procedures for common tasks.
Recommend and/or create policies governing the use of the application including new/revised work procedures for use in a department or on a hospital-wide basis.
Monitor applications to ensure that their full potential is being used to benefit the hospital and its patients. Develop and present optimization recommendations to clinical and operational leadership.
Maintain and improve knowledge of health information technology and other work-related duties by attending courses, seminars, and in-service training.
Maintain and improve knowledge of the applications by attending vendor courses.
Demonstrate leadership and excellence by actively participating in user groups. Share best practices with colleagues in other hospitals. Maintain up-to-date knowledge of current hospital policies, practices, and procedures.
Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
Other duties as assigned

QUALIFICATIONS

University Degree in a relevant field, Graduate certificate in Digital Health or similar program and/or experience and formal training combined with demonstrated performance (Essential)
Minimum of 2 years of relevant experience (Essential)
Experience in a health-care environment – basic understanding of clinical workflows and terminology (Preferred)
Previous experience with Epic and/or Epic certification (Preferred)
Comprehensively use computer technology and equipment (Essential)
Strong time management and organizational skills, adjusting priorities as required (Essential)
Communicate effectively and concisely, both orally and in writing (Essential)
Strong problem-solving and analytical skills (Essential)
Deal effectively with internal and external stakeholders (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Criminal Record Check (Essential)
Bilingualism (French/English) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply, however, only those to be interviewed will be contacted.

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More about this job

Responsibilities

The Business Systems Analyst will support the optimization and maintenance of the Epic Grand Central application by analyzing clinical workflows and business processes. They are responsible for configuring software, troubleshooting user issues, and developing training materials to ensure efficient system utilization.

Requirements

Candidates must possess a university degree in a relevant field or equivalent experience, along with at least 2 years of professional experience. Proficiency in computer technology and strong analytical, problem-solving, and communication skills are essential for this role.

Skills

Business Systems Analysis
Epic
Clinical Workflows
Software Configuration
System Testing
Technical Documentation
Troubleshooting
Data Analysis
Training Delivery
Stakeholder Management
Health Information Technology
Project Documentation
Workflow Optimization
Requirement Gathering
Communication Skills
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Epic
Grand Central
ADT
Electronic Patient Record
Hospital Information Systems
Clinical Workflows
Software Configuration
System Optimization
Health Information Technology
Data Analysis
Workflow Analysis
Technical Documentation
Training
Troubleshooting
Stakeholder Management
Digital Health
Healthcare
Pediatric Health
Occupational Health and Safety
Standard Operating Procedures
Project Management
Reporting
Vendor Management
Bilingualism

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