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Added 8 mins ago
Software Developer
Open Text Corporation
Waterloo, ON
Design and develop Capture components related to capture, processing, and recognition of business documents
Added 8 mins ago
Lead Software Developer
Open Text Corporation
Waterloo, ON
Design and develop of Capture components related to capture, processing, and recognition of business documents
Added 8 mins ago
Sr. Software Developer
Open Text Corporation
Waterloo, ON
Design and develop Capture components related to capture, processing, and recognition of business documents
Added 8 mins ago
Sr. Software Developer (Server, C++)
Open Text Corporation
Waterloo, ON
Design and develop Capture components related to capture, processing, and recognition of business documents
Added 23 mins ago
MS
Part time Custom Framing Team member
Michaels Stores
Oshawa, ON
- Part-time
if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Added 24 mins ago
U
Research Associate
UNSW
Toronto, ON
- Full-time
Design, configure, and run groundwater recharge model simulations at different scales to investigate the climate and environmental processes that lead to relationships between climate and…
Added 40 mins ago
BC
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Banff, AB · AB- Banff, Alberta
- Full-time
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Added 57 mins ago
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As a key member of the Accessory Shop team, the Machinist will report to the Supervisor, Accessory Shop, and will be responsible for setting up and operating machine tools to produce…
Added 57 mins ago
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Superviseur des opérations (quart de soir) / Operations Supervisor (Evening Shift)
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Mirabel, QC
- Full-time
Job Title: Operations Supervisor (Evening Shift)
Added 57 mins ago
Machinist I
Westinghouse Electric Company, LLC
Peterborough, ON
You will report to the Shop Supervisor and be located onsite at our facility in Peterborough, Ontario, Canada.
Added 1 hour ago
UF
Geraldton PT Community Coordinator
United for Literacy formerly Frontier College
Geraldton, ON
- Part-time
· Design, deliver and evaluate literacy related workshops for staff and volunteers of partner organizations, other community stakeholders, parents and learners.
Added 1 hour ago
UF
Longlac PT Community Coordinator
United for Literacy formerly Frontier College
Greenstone, ON · Longlac, ON
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Added 1 hour ago
Data Cleansing Specialist
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Added 1 hour ago
Maintenance Team Lead- Alex & Alice Boucher Fort McKay Industrial Park
Fort McKay Group of Companies
Fort McMurray, AB
Ensure that qualified personnel perform tasks requiring authorization, and that equipment is utilized in accordance with the design specifications and correct operating procedures.
Added 1 hour ago
HD
Quality Assurance Technican
HYDRA DYNE TECHNOLOGY INC
Ingersoll, ON
- $23.5 to $28.5 CAD / hour
We at Hydra Dyne Technology manufacture and design world-class custom hydraulic components that global heavy equipment OEMs have come to rely on. We produce some of the world’s most…
Added 1 hour ago
TG
INTERNAL Only - Guest Empowerment Coordinator (Mercy House)
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Added 1 hour ago
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retail store supervisor
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AB · Sturgeon County, AB
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Added 2 hours ago
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Maintain showroom in stock position by working with MET and Supervisor to get samples in stock
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Pro Paint Specialist: Full Time - CHINOOK
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Canada
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…licensed trades-persons with expert level product, procedural and design knowledge in Paint. Associates in this position have significant Paint home improvement project experience and use…
Added 4 hours ago
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Part-Time Attendant II, Maintenance Helper
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Whitby, ON · McKinney Centre
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…the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time…
Added 4 hours ago
TO
Temporary Building Permits Clerk (anticipated for up 3 months)
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…the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time…
Added 4 hours ago
UO
Mechanic I - Millwright
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Documents all maintenance activities as directed by the Supervisor.
Added 4 hours ago
UO
Technician, Structures and Materials
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Waterloo, ON
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…Materials laboratories. Support encompasses assisting in the design, sourcing, construction, development, troubleshooting, and maintenance of research and teaching equipment with a focus on…

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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