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Added 9 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Waterloo, ON
- Full-time
…housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate…
Added 9 mins ago
AI
Global Manager, Mechanical Design Manufacturing Solutions
ATS Industrial Automation
Cambridge, ON
- Full-time
Coach team members on ABM processes, A3s, RCAs, cost benefit analysis, process development
Added 9 mins ago
CG
Director of Marketing, Defence
Calian Group
Ottawa, ON
- Full-time
Reporting to the Senior VP, Marketing and Corporate Communications, this role is part of the Marketing & Commercialization team and works closely with Defence leadership, Government…
Added 9 mins ago
BC
Intern, Finance & Accounting (Winter 2027)
Bluevale Capital Group
Toronto, ON
- Full-time
Bluevale Capital is a boutique, real estate private equity firm that specializes in value-add, development and special situational multi-residential projects. Over the past two years, the…
Added 9 mins ago
AS
VP, Finance
About Staffing
Calgary, AB
- $180,000 to $210,000 CAD / year
- Full-time
Partner with internal technology and development teams on finance-related systems, reporting tools, and process improvements.
Added 9 mins ago
R
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
Radio-Canada
Montreal, QC
- Full-time
Establish, review, and evolve corporate standards, policies, and methodologies for all compensation-related programs across the Corporation (including market benchmarking, pay structures,…
Added 9 mins ago
CL
General Manager - Off Campus
Campus Living Centres
Ottawa, ON
- Full-time
…housekeeping, maintenance, finance, human resources, payroll, and staff development. The General Manager must possess strong communication skills, both verbal and written, and demonstrate…
Added 26 mins ago
TC
March Break Inclusion Support 2027-1
The Corporation of the Town of Ajax
Ajax, ON
- Full-time
Reporting to the Program Supervisor – Inclusion, the Program Director – Inclusion, and/or the Community Recreation Coordinator, the Inclusion Support Staff are accountable for advocating,…
Added 38 mins ago
CF
Manager, Venues & Client Experience
Cambridge Forums Inc.
Toronto, ON
- Full-time
…executing several events per year. Reporting to the Managing Director, the Manager, Venues & Client Experience will serve as the team’s people leader and will have accountability for…
Added 38 mins ago
TN
Software Development Lead
The North West Company
Winnipeg, MB
- Full-time
In your role as a Software Development Lead with The North West Company (TNWC), you will provide hands-on technical leadership for software delivery within assigned enterprise projects and…
Added 41 mins ago
C
Director, Inclusion - External Partnerships
CIBC
Toronto, ON
- Full-time
…workplace so we can help make our clients’ ambitions a reality. As Director, Inclusion - External Partnerships, you'll lead CIBC’s external Inclusion partnership strategy to strengthen…
Added 41 mins ago
C
Director Inclusion, Employee Engagement
CIBC
Toronto, ON
- Full-time
…workplace so we can help make our clients’ ambitions a reality. As Director, Inclusion - Employee Engagement, you'll lead strategies, programs and partnerships that strengthen belonging,…
Added 41 mins ago
H
Territory Manager - Southwestern Ontario (18 Month FTC)
Hologic
Toronto, ON
- Full-time
Support the development of in-field training programs for regional centers of excellence and develop a close working relationship with the course director and facility
Added 41 mins ago
Director Strategic Initiatives & Innovation (18 month contract) | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…Finance Transformation Program in a key role supporting the AVP, Corporate Finance Transformation (AVP). These workstreams include Accounts Payable, Accounts Receivable, Fixed Assets, Cash…
Added 56 mins ago
PROGRAM DIRECTOR BUSINESS SERVICES & CONTRACT MANAGEMENT
City of Toronto
Toronto, ON
Reporting to the Director, Client and Business Services, the Program Director, Business Services provides senior leadership for a portfolio that develops partnerships, strengthens…
Added 56 mins ago
UH
Nurse Practitioner, Social Medicine
University Health Network
Toronto, ON
- Full-time
Reports to: Director of Operations, Population Health and Social Medicine
Added 1 hour ago
KS
Temporary Sales Support Associate
kate spade new york
Ottawa, ON · Rideau Centre
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 hour ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
Reporting to the Director, Analytics and BI - Deposits & Investments within Canadian Banking, the Sr. Manager, Analytics and BI – Investments provides strategic analytical, modelling, and…
Added 1 hour ago
Senior Operations Coordinator
The Canada Life Assurance Company
Winnipeg, MB
Match the details of corporate actions and other transactions in the PM system with custodial data and third-party information providers.
Added 1 hour ago
FI
Accounting Manager
Formations Inc
AB · Edmonton, AB
- Full-time
…processes? If so, this role could be a strong fit. Reporting to the Director, Finance, you will play a key role in strengthening the organization’s financial foundation, ensuring accurate…
Added 1 hour ago
UH
Nurse Practitioner, Social Medicine
University Health Network
Toronto, ON
- Full-time
Reports to: Director of Operations, Population Health and Social Medicine
Added 1 hour ago
RB
Director, Corporate Client Group
Royal Bank of Canada
Montreal, QC
- Full-time
You will support the Managing Director, Corporate Client Group (CCG) in achieving the broader business strategic priorities and operational performance. You will be accountable for…
Added 2 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 2 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
…clear career path and leaders who care about and support your development and goals. We focus on offering diverse learning and development opportunities to produce well-rounded…
Added 2 hours ago
MS
President & CEO
MacDonald Search Group
ON · Ontario, Canada
- Full-time
…for commercial performance, financial results, organizational development and long-term business…

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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