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Added 8 mins ago
PN
Real Estate Agent
Place Network Agents
Mississauga, ON
- $150,000 to $250,000 CAD / year
- Contract
…building rapport, listening to the needs of others and identifying solutions. Prospecting and lead generation are your strength zones. Overcoming objections comes naturally. You are a…
Added 8 mins ago
K
Procurement Engineer
Kinectrics
Toronto, ON
- Full-time
…services in the energy and utility sector. We develop innovative solutions for the global electricity and medical industries, helping empower a sustainable future. Trusted by clients…
Added 8 mins ago
TS
Property Service Worker
The Salvation Army in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Mix cleaning solutions as per product guidelines
Added 8 mins ago
O
Senior Project Manager
OCS
London, ON
- Full-time
Working closely with the Operations Manager, Regional Operations Director and Pre-Construction team, you will manage projects from initial client brief through design development,…
Added 10 mins ago
Financial Analyst
Munich Re
Toronto, ON
Reporting to the Director, Reinsurance Accounting, the Financial Analyst plays a key role in financial reporting, business analysis, and reinsurance accounting activities for Munich Re's…
Added 10 mins ago
Accountant
Munich Re
Toronto, ON
Reporting to the Director, Reinsurance Accounting, the Accountant plays a key role in financial reporting, reinsurance accounting, and business analysis for Munich Re's North American…
Added 10 mins ago
Manager, Learning Advisory
Scotiabank
Toronto, ON
This role contributes to the creation and implementation of learning plans and solutions for all business lines within the U.S. region, ensuring alignment to business strategy and global…
Added 10 mins ago
Director of Quality - GMP Biologics Clinical Trial Material Facility
National Research Council Canada
Montreal, QC
…multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress…
Added 10 mins ago
AW
Director, Strategic Sourcing & Supplier Management
Aviso Wealth
Remote, Canada
- $135,000 to $160,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Director, Strategic Sourcing & Supplier Management to join our Strategic Sourcing & Supplier Management team.
Added 10 mins ago
AW
Director, Strategic Sourcing & Supplier Management
Aviso Wealth
Remote, Canada
- $135,000 to $160,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Director, Strategic Sourcing & Supplier Management to join our Strategic Sourcing & Supplier Management team.
Added 25 mins ago
Bilingual Senior Manager, Business Solutions Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join our dynamic Business Solutions Engineering Team, in the Bilingual Senior Manager, Business Solutions Engineering position. In this leadership role, you’ll guide a team of talented…
Added 25 mins ago
PH
Medical Writer, BC Centre on Substance Use
Providence Healthcare
Vancouver, BC
- Temporary
Working under the Director and/or Associate Director of Education and Clinical Activities and reporting to the Medical Writing Team Program Manager, the Medical Writer is a part of a team…
Added 25 mins ago
K
Director, Legal (Product & Regulatory)
KOHO
Remote, Canada
- $220,000 to $260,000 CAD / year
- Full-time
- Remote
As Director, Legal (Product and Regulatory), you will lead legal support for KOHO’s product development and regulatory strategy across both KOHO Tech and KOHO Bank (letters patent pending)
Added 40 mins ago
O
Sales Executive , Ground Logistics
Omnitrans
Toronto, ON
- Full-time
The person will report into the Director of Sales while working closely on leads with the Director of Ground Logistics.
Added 40 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Victoria, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 40 mins ago
O
MEP Technical Services Manager
OCS
London, ON · Bristol-London, ON
- Full-time
…Mechanical, Electrical and Public Health (MEP) engineering solutions, identify opportunities and risks within projects, and ensure the efficient delivery of compliant, innovative and best…
Added 40 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Victoria, BC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 40 mins ago
A
Director, Strategic Sourcing & Supplier Management
Aviso
Toronto, ON
- $135,000 to $160,000 CAD / year
- Full-time
We're looking to fill an opening for a Director, Strategic Sourcing & Supplier Management to join our Strategic Sourcing & Supplier Management team.
Added 40 mins ago
TD
Sales Director - TMT, Public Sector
TELUS Digital
Toronto, ON
- $100,000 to $190,000 USD / year
- Full-time
Our Sales Director must create, develop and maintain a strong partnership with their Salesforce counterparts. They must generate leads sourced through partnerships with Salesforce,…
Added 40 mins ago
A
Director, Strategic Sourcing & Supplier Management
Aviso
Vancouver, BC
- $135,000 to $160,000 CAD / year
- Full-time
We're looking to fill an opening for a Director, Strategic Sourcing & Supplier Management to join our Strategic Sourcing & Supplier Management team.
Added 40 mins ago
R
Director, AI Business Enablement
RBC
Toronto, ON
- Full-time
…and develop high-impact AI transformation opportunities. As a Director on the AI Business Enablement team, you will own a sub-segment within a Line of Business or Function - driving…
Added 40 mins ago
R
Senior Director, AI Business Enablement
RBC
Toronto, ON
- Full-time
…across an entire Line of Business or Function. As a Senior Director on the AI Business Enablement team, you will own the full AI transformation ambition for your domain - setting the…
Added 55 mins ago
A
Director of Logistics
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
The Director of Logistics will oversee and optimize the transportation, storage, and distribution of Fusion’s products. The successful candidate will play a critical role in managing the…
Added 1 hour ago
A
Responsible Investment Analyst, Temporary
Aviso
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
Reporting to the Senior Director, Head of Responsible Investing, the Responsible Investment Analyst will focus on supporting our proprietary Evaluations, Corporate Engagement, Proxy Voting,…
Added 1 hour ago
QT
Head of Quantum Development
Quantized Technologies
Calgary, AB
- Full-time
…engineering. At the same time, we are developing quantum-secure solutions to protect the world’s most critical data during this…

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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