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Added 5 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Grande Prairie, AB
- Full-time
…associate reviews, recognition, team events, labor management, training, onboarding, mentoring, succession planning, and coaching for…
Added 7 mins ago
VA
Food and Beverage Supervisor - Contract, Part-Time [S]
Vancouver Aquarium
Vancouver, BC
- Part-time
Reporting to the Food and Beverage Manager, this role provides outstanding personalized food and beverage experiences to all Aquarium visitors and internal guests. Working in a fast-paced…
Added 7 mins ago
H
Chef Manager
Havergal
Sudbury, ON
- Full-time
The Manager will build and maintain a strong Food Service Team and carry out all training and Human Resource Programs implemented by Compass Group. This will include regular performance…
Added 7 mins ago
H
General Manager
Havergal
Toronto, ON · NORTH YORK, ON
- Full-time
The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and…
Added 7 mins ago
ML
Assistant General Manager
MAPLE LEAF LOUNGE
ON · MISSISSAUGA, ON
- Full-time
The Assistant General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of the…
Added 7 mins ago
TC
Fraud, Waste and Abuse Operations Lead Analyst - 12 Months Contract - Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Pay Range: $60,000-$68,000. Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for…
Added 20 mins ago
CH
Transfer Coordinator, Banff (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic…
Added 20 mins ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment.…
Added 20 mins ago
NH
REGISTERED NURSE (RN), PRIMARY CARE
Northern Health - BC
Masset, BC
- Full-time
In accordance with the established mission, vision, values, and strategic priorities of Northern Health, and under the general supervision of Manager or designate, the Licensed Practical…
Added 20 mins ago
CS
Bus Driver - Non Union (1.0 Perm) -- Wymark (South) Route #4154
Chinook School Division #211
Wymark, SK
- Full-time
Ability to deal with a broad range of students, staff and members of the general public;
Added 20 mins ago
FN
Associate Analyst, Mortgage Accounting - Reconciliation
First National Financial LP
Toronto, ON · East York, ON
- Contract
Reconcile 1103 general ledger entries to mortgage system transactions
Added 20 mins ago
NC
Profit Centre Manager
Noble Corporation
St. Catharines, ON
- Full-time
The Profit Centre Manager will be responsible for leading and inspiring their team to deliver on Noble’s service commitment. This includes, but is not limited to, the overall profit centre…
Added 20 mins ago
W
MEP Technical Coordinator
Webuild
Mississauga, ON
- $80,000 to $100,000 CAD / year
- Contract
We are hiring a MEP Technical Coordinator to step into an existing role on our Design team on the Hazel McCallion project. This position reports to the Senior Technical Manager.
Added 20 mins ago
BB
Mentoring Coordinator- Bilingual Position
Big Brothers Big Sisters Ottawa
Ottawa, ON
- Full-time
Conduct, facilitate and organize program specific training for volunteers;
Added 20 mins ago
PR
Senior Property Administrator
Primaris REIT
Calgary, AB
- $60,000 to $70,000 CAD / year
- Temporary
Complete the monthly tenant audit for submission to General & Property Manager
Added 20 mins ago
PS
Building Attendant (Janitor) - ON01
Prime Storage
ON · York, ON
- $20 to $22 CAD / hour
- Full-time
…technology, transactions and financing, marketing, accounting, training, and other core…
Added 20 mins ago
CA
Maintenance Manager
Courtyard and Residence Inn by Marriott Calgary South
Calgary, AB
- Full-time
Role Description The Maintenance Manager is a full-time, on-site role based at Courtyard and Residence Inn by Marriott Calgary South in Calgary, AB. This role oversees daily maintenance…
Added 22 mins ago
LF
Finance Assistant
LMG Finance
Kamloops, BC
- Full-time
Finance Application Coordination - Receive new finance applications and ensure they are routed to the appropriate Finance Manager for review and follow-up.
Added 22 mins ago
GC
Assistant Prosecutor - Legal Services (Contract Full-Time)
Grey County
Owen Sound, ON
- Full-time
…pursuant to Grey County’s Agreements with the Ministry of Attorney General, County of Bruce, Grey Sauble Conservation Authority and Saugeen Valley Conservation…
Added 22 mins ago
RE
Project Manager
Rhyno Equity Group
Edmonton, AB
- Full-time
We are seeking an experienced Project Manager to lead the coordination and delivery of aluminum railings and other miscellaneous metal products, specializing in the low, medium, and…
Added 22 mins ago
BC
Crisis Response & Education Facilitator
Boost Child & Youth Advocacy Centre
Toronto, ON
- Full-time
- Contract
…accompaniment services and abuse and violence prevention materials and training. Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization…
Added 37 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Swift Current, SK
- Full-time
…quality nursing care to clients. He/She is responsible to the Manager of the designated…
Added 50 mins ago
GF
Group Fitness Instructor - Zumba - St John's Torbay Road
GoodLife Fitness
St. John's, NL
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 50 mins ago
RG
Carpenter
Restruction Group
Vancouver, BC · Metro Vancouver A, BC
- Full-time
…restoration company that provides full-scope services as both a General Contractor and Construction Manager, offering clients a single, reliable source for quality construction. Founded in…
Added 50 mins ago
VR
Supervisor Mechanical and Maintenance
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- Full-time
…centers are undergoing a transformation.Reporting to the senior manager, the Supervisor, Maintenance and Mechanical Operations, will be responsible for managing trades employees, general…

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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