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Added 13 mins ago
TH
Analyste principal de l?Exploitation
The Home Depot Canada
Toronto, ON
- Full-time
Partner with store leaders to gather feedback, test assumptions, and refine solutions based on real-world application.
Added 13 mins ago
TH
Workforce Strategy & Transformation Lead
The Home Depot Canada
Toronto, ON
- Full-time
Partner with store leaders to gather feedback, test assumptions, and refine solutions based on real-world application.
Added 1 hour ago
PF
Delivery Driver
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Ottawa, ON
- Full-time
Added 1 hour ago
Co-Op IT
Northland Properties
Vancouver, BC
Test and provide feedback on new systems or workflows before wider rollout
Added 1 hour ago
FO
Restoration Technician II
First Onsite - CA
Hamilton, ON
- $25 to $30 CAD / hour
- Full-time
Added 1 hour ago
WC
Manager, Program Management (People Analytics)
Walmart Canada
Mississauga, ON
- Full-time
…integration of technology requirements and enhancements, identifies test-and-learn opportunities, manages vendor relationships as applicable, and stays abreast of emerging data, analytics,…
Added 1 hour ago
OS
Production Worker
Orion Steel Group
Red Deer, AB
- Full-time
You must pass a drug, alcohol & physical test
Added 2 hours ago
E
Senior Marketing & Growth Manager
ElektraFi
Vancouver, BC
- Full-time
Research target markets and test messaging, channels, and offers. Use campaign results to improve conversion and identify opportunities for growth.
Added 2 hours ago
NA
Workday HCM Functional Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Develop and maintain test plans, test scripts, and testing documentation.
Added 2 hours ago
TH
Workforce Strategy & Transformation Lead
The Home Depot
Canada
- Full-time
Partner with store leaders to gather feedback, test assumptions, and refine solutions based on real-world application.
Added 3 hours ago
TG
Production Team Member- Area 2 Assembly S3/S4 (Days)
Toyoda Gosei Americas
Palmerston, ON
- Full-time
High school diploma or general education degree (GED) is preferred –or - successful completion of an aptitude test
Added 3 hours ago
E
Workday Absence Specialist
EllisDon
Calgary, AB · Edmonton, AB · Vancouver, BC · Mississauga, ON · Ottawa, ON
- Full-time
Develop documentation, training materials, test scenarios, and provide guidance to analysts, stakeholders, and end users on Workday Absence functionality, business processes, and best…
Added 3 hours ago
DC
Underground Boom Truck Operator - Bell Creek
Dumas Contracting Ltd.
ON · Ontario, Canada
- Full-time
Pre-Employment Requirements: Alcohol and Drug Test, Site Specific Training, Site Specific Requirements.
Added 3 hours ago
IG
Power Systems Engineer
Insight Global
Markham, ON
- $65 to $71 CAD / hour
- Part-time
Knowledge or field experience with system commissioning and testing including Doble / Omicron test equipment or similar
Added 4 hours ago
H
Senior Quality Engineer
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
…cloud-based solutions. This role is focused on quality engineering, test automation, ETL validation, and data pipeline testing across Azure and Google Cloud environments. You'll work…
Added 4 hours ago
WC
AZ/ DZ Driver - Kingston & Trenton
Walker's Capital Group
Kingston, ON
- $23 to $30 CAD / hour
- Full-time
Driver Competence test will be required upon offer.
Added 4 hours ago
WC
AZ/ DZ Driver - Trenton & Kingston
Walker's Capital Group
Trenton, ON
- $23 to $30 CAD / hour
- Full-time
Driver Competence test will be required upon offer.
Added 4 hours ago
B
Fractional Finance Transformation Lead
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Mississauga, ON
- Part-time
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Administrative Assistant - Human Resources Term
Ottawa Catholic School Board
Ottawa, ON
- Contract
Added 4 hours ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Assists in the development of automated test harnesses to ensure delivery of high-quality code.
Added 4 hours ago
ATS Business Analyst & Exam Officer
University of Toronto
Toronto, ON
Accommodated Testing Services (ATS) provides a service to the University community by coordinating test and exam accommodations for students with documented disabilities who are registered…
Added 4 hours ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
Contribute to CI/CD pipelines and apply DevOps practices to automate build, test, deployment, and operational processes (SAP BTP, Kubernetes, GitHub Actions)
Added 5 hours ago
A
Engineering Technician
Actalent
Mississauga, ON
- $17 to $22 CAD / hour
- Contract
Validate test parameters, equipment calibration, and identify and document failures.
Added 5 hours ago
A
Cloud Software Engineer
Actalent
Ottawa, ON
- $88 to $111 CAD / hour
- Contract
Design, develop, test, and maintain TOP platform components under the guidance of engineers.
Added 5 hours ago
A
Analyste Controle Qualite / Agent Methode
Actalent
Quebec, QC
- $40 to $48 CAD / hour
- Full-time
…maintenez des plans de contrôle, des plans d'inspection et de test. Assurez-vous que les livrables de qualité répondent aux spécifications des clients, aux exigences réglementaires et aux…

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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