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Added 9 mins ago
CR
Opportunities for MG-SPS-01 to MG-SPS-03 Team Leader positions – Your career awaits in Sudbury, Ontario!
Canada Revenue Agency - Agence du revenu du Canada
Sudbury, ON
- Contract
Administers collective agreements, staff relation issues, human resource policies and procedures and participates in the staffing process.
Added 11 mins ago
V|
Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Full-time
The Commercial Contracts Manager will be responsible for providing world class support from
Added 11 mins ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
Fraser Health Authority
Port Moody, BC
- $55.25 to $79.42 CAD / hour
- Part-time
…the entire patient journey? Join Eagle Ridge Hospital as the Manager, Patient Access & Community Transition and play a key role in ensuring patients receive seamless, timely, and…
Added 11 mins ago
F
Construction Project Coordinator
FMI
Vancouver, BC
- Full-time
Assist project manager with changes and additions to contractual agreements with architects, consultants, clients, suppliers, and subcontractors.
Added 13 mins ago
Career & Work Integrated Learning Advisor - FMCAD - App D
Humber College
Toronto, ON
Reporting to the Manager of Work-Integrated Learning, you'll play a vital role in the FMCAD Work-Integrated Learning (WIL) team. Your mission is to provide essential administrative support…
Added 13 mins ago
Associate Director, Social Policy
Government of Alberta
AB
Supporting client departments with intergovernmental issues and negotiations, agreements, and federal-provincial-territorial meetings.
Added 13 mins ago
B
représentant en service client
BMO
Joliette, QC
- Part-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 13 mins ago
B
Personal Banker
BMO
Rosemère, QC
- Full-time
Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
Added 26 mins ago
D
Project Manager
DYNAMO
Regina, SK
- Full-time
As a Project Manager, you will provide strategic leadership to project teams while serving as a trusted advisor to clients and internal stakeholders. You will play a key role in driving…
Added 26 mins ago
D
Project Manager
DYNAMO
Saskatoon, SK
- Full-time
As a Project Manager, you will provide strategic leadership to project teams while serving as a trusted advisor to clients and internal stakeholders. You will play a key role in driving…
Added 26 mins ago
T
Sr. Business Systems Analyst - Core Platform
TD
Toronto, ON
- Full-time
Support the development of business cases, including benefits identification, RFI/RFPs, and service level agreements with vendors/suppliers, consistent with technology…
Added 26 mins ago
EK
Manager, Technical Support (15-Month Contract)
Earls Kitchen + Bar
Vancouver, BC
- $75,000 to $85,000 CAD / year
- Contract
Earls Kitchen + Bar is looking for a Manager, Technical Support to join our Technology department on a 15-Month Contract to lead our support operations, elevate service standards, and…
Added 26 mins ago
CL
Housing Administrator - CLC
Campus Living Centres
Calgary, AB
- Full-time
…reports to the Residence Services Supervisor or the General Manager and assists with the day-to-day operations of the student…
Added 28 mins ago
F
Senior Financial Analyst
Fasken
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Vancouver, BC · AB · Surrey, BC · Calgary, AB · Tsuut'ina, AB
- Full-time
Reporting to the Manager, Finance, the Senior Financial Analyst (also referred to as “SFA”) is responsible for coordinating and performing complex tax compliance, reporting, and analytical…
Added 28 mins ago
VC
Community Health Centre Coordinator
Vancouver Coastal Health
Vancouver, BC
- $39.28 to $41.14 CAD / hour
- Temporary
…in a team based environment in conjunction with the Program Manager and is charged with managing the facility support operations, functions and resources including supervising the work…
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Banff, AB
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
AB
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 28 mins ago
Retail Territory Sales Representative - Toronto West
Molson Coors
Toronto, ON
…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
Added 39 mins ago
BC
Executive Advisor, Legal Services
Build Canada Homes | Maisons Canada
ON · Ontario, Canada
- Full-time
Liaises with external auditors in retrieving agreements/contracts and co-coordinating legal audit letters to external counsel and maintains the litigation status report based on lawyers’…
Added 39 mins ago
R
Regional Plant Controller
Refresco
Mississauga, ON
- Full-time
Added 39 mins ago
TB
Project Manager, Real Estate & Construction
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Project Manager, Real Estate & Construction, reporting to the Director, Real Estate. This is a full-time, permanent opportunity. This role will oversee and…
Added 41 mins ago
ET
Account Manager, Helicopter Engine MRO
Essential Turbines
Montreal, QC
- Full-time
Essential Turbines is growing, and we are seeking an experienced Account Manager, Engine MRO to support commercial and government helicopter customers from our Montreal operation.
Added 42 mins ago
GC
Assistant Prosecutor - Legal Services (Contract Full-Time)
Grey County
Owen Sound, ON
- Full-time
…involving the Provincial Offences Court, pursuant to Grey County’s Agreements with the Ministry of Attorney General, County of Bruce, Grey Sauble Conservation Authority and Saugeen Valley…

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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