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Added 8 mins ago
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Food Service Worker Part Time
Cook
Moncton, NB
- Part-time
Resolve customer concerns and relays relevant information to supervisor.
Added 8 mins ago
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Food Service Worker
Cook
Wesleyville, NL
- Part-time
Resolve customer concerns and relays relevant information to supervisor.
Added 8 mins ago
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Food Service Supervisor Full Time
Cook
M'Chigeeng Indian Reserve No. 22, ON · M'CHIGEENG, ON
- Full-time
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Recreation Aide PFT
The Corporation of UCLG
Athens, ON
- Full-time
Reporting to and under the direction of the Resident Services Supervisor, the Recreation Aide implements pre-planned, meaningful recreational programs on site and occasionally off site for…
Added 8 mins ago
TC
Recreation Aide PPT
The Corporation of UCLG
Athens, ON
- Part-time
Reporting to and under the direction of the Resident Services Supervisor, the Recreation Aide implements pre-planned, meaningful recreational programs on site and occasionally off site for…
Added 8 mins ago
MS
Store Environment Team Member
Michaels Stores
Calgary, AB
- Part-time
Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
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Truck Unload - 12 AM Start
Michaels Stores
Burnaby, BC
- Part-time
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable…
Added 8 mins ago
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Research Ethics Administrator
McGill University
Montreal, QC
- Full-time
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MU
Web Application Specialist
McGill University
Canada
- Full-time
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Associate Director Communications, Resident Admissions and Customer Service
McGill University
Res. Carrefour Sherb
- Full-time
…Office, which includes a team comprised of a Residence Admissions Supervisor and Customer Service Representatives, ensuring effective delivery of residence admissions and customer service…
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Program Manager
McGill University
Montreal, QC · Ferrier Building
- Full-time
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Electrical Maintenance Supervisor
Tenaris
Sault Ste. Marie, ON
The Electrical Maintenance Supervisor develops and supervises the execution of the Preventive Maintenance plan. Ensures systematic failure, problem and performance analysis on equipment,…
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Patrol Supervisor - Electrical Maintenance
Tenaris
Sault Ste. Marie, ON
As Patrol Supervisor - Electrical Maintenance, you will lead maintenance teams to ensure the smooth and safe operation of our manufacturing processes. Your role will encompass hands-on…
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Mechanical Maintenance Supervisor
Tenaris
Sault Ste. Marie, ON
As the Mechanical Maintenance Supervisor, you will develop and supervise the execution of the Preventive Maintenance plan. Ensure systematic failure, problem and performance analysis on…
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TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Saint John, NB
- Full-time
Communicate daily issues and supply deficiencies to the supervisor.
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Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Corner Brook, NL
- Full-time
Communicate daily issues and supply deficiencies to the supervisor.
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Homelessness Services Worker
The Salvation Army Canada and Bermuda Territory
St. Catharines, ON
- Full-time
Direct supervisor and members of the management team
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Maintenance Shop Supervisor
Penske
Calgary, AB
- Full-time
As a Penske Maintenance Supervisor you will use your excellent communication, organization, and multitasking skills to engage your diesel technicians, maintain good morale among your team,…
Added 19 mins ago
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Senior Layout Artist (Featurette)
Bardel Entertainment
Vancouver, BC
- $1,450 to $1,700 CAD / week
- Full-time
Collaborate with the Layout Supervisor to align cinematography with the director's vision
Added 19 mins ago
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Lead Carpenter
William Standen Co.
Forest, ON
- Internship
Act as cabinetry/custom product installer on all job sites/act as a supervisor.
Added 19 mins ago
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Geology Technician
Agnico Eagle Mines Limited
Dobie, ON
- Full-time
Reporting to the Geology General Supervisor, you will be part of the Geology Department. You will be responsible for collecting underground chip and muck samples, processing and…
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Electromechanic
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Full-time
🔧 Under the supervision of the Maintenance Supervisor, the Electromechanic performs maintenance, repair, and improvement of hydraulic 💧, pneumatic 🌬️, electrical ⚡, mechanical ⚙️, and…
Added 19 mins ago
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Human Resources Business Partner
HR Solutions
Coaticook, QC
- Full-time
Added 21 mins ago
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Housekeeping - Suite Services Attendant
Shannex Incorporated
Halifax, NS
- Full-time
Clean and restock housekeeping cart; notify Supervisor when supplies are low
Added 21 mins ago
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Evidence Control Attendant
Ottawa Police Service
Ottawa, ON
- Full-time
Supervisor's Title: Supervisor Evidence Control

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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