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Added 1 hour ago
SH
Co-Op IT
Sandman Hotel Group
BC · West Vancouver, BC
- Volunteer
…restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada,…
Added 1 hour ago
C
Talent Service Officer, Talent Services - Permanent Full-Time (1.0)
CHEO
Ottawa, ON
- Full-time
…than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and…
Added 2 hours ago
PS
Labour Skilled - Fort McMurray
Primoris Services Corporation
Fort McMurray, AB · Syncrude Aurora
- Full-time
Comply with PSC and Client Safety rules, as well as OH&S standards
Added 4 hours ago
IG
Full-Time Aircraft Fueler
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
…efficient fueling/defueling of aircraft while ensuring the well-being of self and all internal and external…
Added 4 hours ago
IG
Aircraft Deicer
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
…de-icing aircraft during inclement weather while ensuring the well-being of self and all internal and external…
Added 4 hours ago
IG
Aircraft Deicer
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
…de-icing aircraft during inclement weather while ensuring the well-being of self and all internal and external…
Added 5 hours ago
CH
Associate Director, Financial Operations
Covenant House Toronto
Toronto, ON
- Full-time
…transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the…
Added 9 hours ago
Millwright/Mechanical Technician
Gibson Energy
Hardisty, AB
Be a self-motivated team player able to work well under pressure.
Added 10 hours ago
PC
Environmental Field Technician
Parsons Corporation
Oakville, ON
- Full-time
…and off site, amount of chemical injection, sub contractor’s labour and equipment hours and any contract quantities associated with the…
Added 11 hours ago
RI
Safety & Environmental Advisor
Ram Iron & Metal Inc.
Toronto, ON
- $70,000 to $82,000 CAD / year
- Full-time
…challenges. Moreover, they drive our organization’s improvements, as well as our employee training and…
Added 14 hours ago
FS
Fire Sprinkler Fitter
Fire Safety and Protection
Cambridge, ON
- $56.47 CAD / hour
- Full-time
The basic function of the Fire Sprinkler Fitter Journeyman will be to coordinate with the Labour Supervisor and Project Manager, ensuring all resources necessary for the successful…
Added 14 hours ago
CC
Project Coordinator
Chandos Construction
AB · Edmonton, AB
- Full-time
…Waste Management, Erosion and Sediment Control and Materials…
Added 14 hours ago
C
Project Coordinator
Chandos
Edmonton, AB
- Full-time
…Waste Management, Erosion and Sediment Control and Materials…
Added 15 hours ago
LC
Industrial Engineer, Retail Technology Optimization
Loblaw Companies Limited
Brampton, ON
- Full-time
…of opportunities and experiences to help Canadians Live Life…
Added 16 hours ago
LC
Quality Supervisor
Lactalis Canada
Ingleside, ON
- Full-time
…recommendations for training and development. Promote a positive labour management relationship and ensure compliance with the Company’s corporate and legal obligations under the Collective…
Added 16 hours ago
TI
Aircraft Deicer
The Inland Group of Companies
Ottawa, ON
- Full-time
…de-icing aircraft during inclement weather while ensuring the well-being of self and all internal and external…
Added 19 hours ago
RM
RN Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
Current Perinatal experience, including well mother and baby assessment, management and teaching; resuscitation, stabilization and transfer of the "at risk" neonate; management of labour &…
Added 20 hours ago
CO
ANALYST, TRANSIT
City of Brampton
Brampton, ON
- Full-time
Provide financial analysis and impact studies for labour negotiations.
Added 1 day ago
RM
Specialist, Education LTC
Regional Municipality of Peel
Canada
- Other
…care through the Butterfly Model of Care, promoting emotional well-being and enhancing quality of life for residents and their…
Added 1 day ago
Light Equipment Operator
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Under general supervision, the Light Equipment Operator performs semi-skilled and manual labour, including the use of a variety of hand/power tools and other equipment as assigned.
Added 1 day ago
H
Production Supervisor
High5
Brookfield, NS
- Full-time
Operations & Turnarounds: Manage the major turnarounds in terms of labour. Make sure that all control parameters of the lab, the control room and the field are met. Coordinate and…
Added 1 day ago
EA
Quality Assurance Auditor
Execaire Aviation
Dorval, QC
- Full-time
…management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our compass,…
Added 1 day ago
LC
Industrial Engineer, Retail Technology Optimization
Loblaw Companies Limited
Brampton, ON
- Full-time
…of opportunities and experiences to help Canadians Live Life…
Added 1 day ago
MU
Research Ethics Administrator
McGill University
Montreal, QC
- Full-time
Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
Added 1 day ago
MU
Web Application Specialist
McGill University
Canada
- Full-time
Ensure implementation is done using the best coding practices, including documentation, unit testing, etc.

CHEO

Labor Relations Manager

Ottawa, ON, Canada

$123,357 to $149,935.5 CAD / year · Full-time

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Job details

Pay: $123,357 to $149,935.5 CAD / year
Job type: Full-time
Apply by: Nov 5, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

POSITION SUMMARY

Reporting to the Director, Labour Relations & Healthy Workplace, the Manager, Labour & Employee Relations will bring a high level of expertise, leadership and support in the areas of Labour Relations. The Manager will work closely with all levels of management, union representatives and employees to establish and maintain a culture of positive and collaborative labour relations. The Manager will lead negotiations with all union groups and will provide expertise when preparing for and representing the organization in mediation and arbitration cases.

The Manager will be accountable for day to day labour relations and to develop and enhance operational objectives, corporate goals and values.

JOB DESCRIPTION

Manages the labour and employee relations function including collective bargaining, collective agreement application and administration, grievance and arbitration procedures, workplace complaints process, labour relations training, discipline and discharge, attendance awareness. Manages and leads the Labour Relations team. Supports the CTO in the planning and development of goals, objectives and strategies consistent with the Hospital’s mission and vision. Leads in the development and implementation of relevant policies, procedures, and programs and ensures compliance with all applicable legislation and regulations. Leads CHEO’s collective bargaining team and process. Leads and facilitates labour management meetings. Leads the design and development of labour relations education and training initiatives for management and staff. Monitors performance indicators; i.e. number and type of grievances and other complaints, labour management topic themes, occupational health and safety issues/concerns, employee engagement scores etc. and develops solutions to enable positive outcomes. As part of the HR Management team, contributes to the strategic development of HR programs, policies and processes by developing a progressive, business focused labour relations strategy to reflect current and future needs of the organization. Provides expertise, training and support to all levels of management to ensure the effective management of labour relations issues. Establishes and reports on key performance indicators to measure employee relations success and reports on a regular basis. Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/department policies and procedures related to Occupational Health and Safety. Performs other related duties as assigned by supervisor.

The successful candidate will embody organizational values and lead with vision, fairness, and integrity, fostering a culture of trust, respect, and accountability. They are skilled in diplomacy and proactive communication, effectively navigating sensitive labour–management issues and building collaboration across departments.

An exceptional communicator, they can explain complex matters clearly to diverse audiences while actively listening and ensuring all voices are respected. They are confident in leading difficult conversations with professionalism and tact.

As a people leader, they provide clear direction, coaching, and support for career growth, while cultivating a safe, inclusive, and high-performing workplace that balances organizational priorities with staff well-being. By modelling resilience under pressure, they set the tone for a respectful, high-performing workplace.

QUALIFICATIONS

Degree specializing in Human Resources, Labour Relations or a related discipline (Essential)
Certified Human Resources Professional (CHRP) Certification or equivalent designation (Essential)
Minimum seven to ten (7-10) years of progressive relevant experience, with proven experience in team leadership (Essential)
Comprehensive knowledge of labour relations principles, such as collective bargaining, grievance and arbitration procedures and employment legislation (Essential)
Skilled in workplace complaint investigations and dispute resolution mechanisms (Essential)
Criminal Record Check (CRC) (Essential)
Effective leadership, critical thinking and team building skills (Essential)
Excellent communication and interpersonal skills with proven ability to establish trust at all levels (Essential)
Strong negotiations, problem solving, conflict resolution and decision-making skills (Essential)
Demonstrated experience in effectively managing contentious situations / people issues (Essential)
Strong knowledge and experience working with relevant employment and labour legislation (Essential)
Strong organizational and multi-task skills (Essential)
Flexible with working hours to suit operational requirements (Essential)
Demonstrated ability to work in a fast-paced environment (Essential)
Pleasant manner and tactful in dealing with the public, excellent communication, interpersonal and organizational skill (Essential)
Demonstrated initiative, customer service and team work skills (Essential)
Proficiency in the use of MS Office Suite and good general knowledge of payroll/HR information systems (Essential)
Working knowledge of applicable occupational health and safety legislation; general knowledge of corporate/departmental policies and procedures related to health and safety (Essential)
Bilingualism (English/French) (Preferred)

Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.

Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.

Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.

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More about this job

Responsibilities

Leads the labour and employee relations function, including collective bargaining, agreement administration, grievances, arbitration, workplace complaints, and labour relations training. Manages the Labour Relations team, advises leaders, develops policies and strategies, monitors performance indicators, and supports positive labour-management relationships.

Requirements

Requires a degree in Human Resources, Labour Relations, or a related discipline; a CHRP certification or equivalent; and 7–10 years of progressive relevant experience, including team leadership. Candidates must have strong labour relations expertise, investigation and dispute-resolution skills, leadership and communication abilities, knowledge of employment and health and safety legislation, and proficiency with Microsoft Office; English-French bilingualism is preferred.

Skills

Labour Relations
Collective Bargaining
Grievance And Arbitration Procedures
Employment Legislation
Dispute Resolution
Team Leadership
Negotiation
Conflict Resolution
Communication
Critical Thinking
Problem Solving
Decision-Making
Occupational Health And Safety
Human Resources Information Systems
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Labour Relations
Employee Relations
Collective Bargaining
Collective Agreements
Grievance Procedures
Arbitration
Mediation
Workplace Complaints
Complaint Investigations
Discipline And Discharge
Attendance Awareness
Labour-Management Meetings
Labour Relations Training
Employment Legislation
Occupational Health And Safety
CHRP Certification
Human Resources
Human Resources Information Systems
Microsoft Office Suite
Performance Indicators
Employee Engagement
Negotiation
Dispute Resolution
Conflict Resolution
Team Leadership
Policy Development
Bilingualism

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