Please Note: If you are a current CHEO employee with access to Workday, please apply to this posting via the Workday application as an internal applicant using the Jobs Hub.
To successfully apply for this position, please submit your application by 11:59 pm the day before the advertised closing date in the posting to ensure your application is received.
Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land.
CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system.
Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
POSITION SUMMARY
The Project Manager, Epic Cloud Infrastructure, is responsible for planning, coordinating, and delivering the migration of the KHA-hosted Epic environment from on-premises infrastructure to Microsoft Azure. The role leads the integrated planning and execution of infrastructure, networking, identity, security, resiliency, disaster recovery, data migration, operational readiness, and production cutover activities required to successfully transition Epic to a cloud-hosted environment.
Working across CHEO, SickKids, KHA, Epic, Microsoft, telecommunications providers, managed service partners, and internal clinical and technical teams, the Project Manager ensures that all workstreams are coordinated through a single integrated migration plan. The role manages scope, schedule, budget, resources, procurement, communications, risk, quality, governance, and transition-to-operations activities while supporting organizational priorities and continuity of patient care.
The successful candidate will bring strong project leadership experience, demonstrated cloud-migration capability, and the technical literacy needed to govern a highly available healthcare technology service.
MAIN RESPONSIBILITIES
- Lead the planning, execution, monitoring, and successful delivery of the Epic cloud migration and related infrastructure modernization initiatives.
- Develop and maintain the integrated master project plan, including scope, schedule, budget, resource requirements, milestones, dependencies, assumptions, constraints, and deliverables.
- Coordinate project activities across infrastructure, networking, security, identity, applications, databases, data migration, testing, operational readiness, disaster recovery, and vendor workstreams.
- Maintain project documentation, including the charter, status reports, risk and issue registers, dependency register, action log, decision log, change requests, and closure records.
- Coordinate the migration of Epic services and supporting infrastructure from on-premises environments to Microsoft Azure.
- Work with infrastructure architects, cloud engineers, cybersecurity teams, Epic technical resources, vendors, and partner organizations to manage technical dependencies and delivery timelines.
- Facilitate planning for Azure landing zones, networking, hybrid connectivity, identity, security controls, monitoring, backup, resiliency, and disaster recovery.
- Coordinate environment-readiness assessments, migration rehearsals, technical validation, performance and failover testing, operational-readiness reviews, and production cutover planning.
- Ensure migration acceptance criteria, go/no-go requirements, rollback procedures, stabilization plans, and support-transition activities are documented, approved, and traceable.
- Establish and maintain project governance, reporting processes, escalation pathways, and decision authorities.
- Monitor project performance and provide evidence-based forecasts for scope, schedule, budget, resources, and readiness.
- Identify, assess, prioritize, and manage risks, issues, assumptions, dependencies, decisions, and change requests.
- Escalate material obstacles and decisions to sponsors and governance bodies with clear options and recommendations.
- Define and monitor quality standards, acceptance criteria, and project completion requirements.
- Serve as a key liaison among Information Services, Digital Health, clinical and operational stakeholders, CHEO, SickKids, KHA, Epic, Microsoft, vendors, and partner organizations.
- Develop and execute stakeholder and communication plans that provide timely, audience-appropriate information.
- Coordinate vendor deliverables, commercial dependencies, procurement activities, acceptance criteria, and escalation paths.
- Prepare and present concise executive updates, readiness assessments, decisions, recommendations, and risk summaries.
- Lead multidisciplinary project teams in a matrix environment and maintain accountability for assigned deliverables.
- Promote effective collaboration among technical and non-technical stakeholders.
- Coordinate transition to steady-state operations, including documentation, knowledge transfer, monitoring, incident and support procedures, service ownership, and post-go-live stabilization.
- Support staff development, mentoring, performance management, or supervision where formally assigned.
- Other duties as assigned
QUALIFICATIONS
- University degree in Business Administration, Information Technology, Engineering, Health Administration, Computer Science, or a related discipline, or an equivalent combination of education, formal training, and demonstrated experience. (Essential)
- Minimum five years of progressively responsible project management experience delivering complex technology, infrastructure, or digital transformation initiatives. (Essential)
- Demonstrated experience leading an enterprise infrastructure, production hosting, data-centre, hybrid-cloud, or cloud-migration project. (Essential)
- Demonstrated experience managing large-scale technical projects involving multiple stakeholders, vendors, and external partners. (Essential)
- Experience coordinating migration planning, testing, cutover, rollback, operational readiness, service transition, and post-implementation stabilization. (Essential)
- Experience managing scope, schedules, budgets, procurement, risks, issues, dependencies, change control, and executive reporting. (Essential)
- Experience managing Epic infrastructure, hosting, technical-readiness, or migration projects. (Preferred)
- Experience delivering Microsoft Azure transformation or migration initiatives. (Preferred)
- Experience applying the Microsoft Cloud Adoption Framework, Azure Well-Architected Framework, or comparable cloud-adoption practices. (Preferred)
- Experience delivering clinically critical technology projects in a hospital, healthcare, or similarly regulated environment. (Preferred)
- Experience coordinating hybrid networking, ExpressRoute, Azure landing zones, identity, cybersecurity, backup, disaster recovery, or large-scale data migration workstreams. (Preferred)
- Experience leading projects involving Microsoft, Epic, telecommunications carriers, managed service providers, or multi-organization governance. (Preferred)
- Experience managing contracted resources or directly supervising staff. (Preferred)
- Project Management Professional (PMP) designation or equivalent recognized project management certification; candidates actively completing the designation may be considered. (Essential)
- Microsoft Certified: Azure Administrator Associate (AZ-104), Microsoft Certified: Azure Solutions Architect Expert (AZ-305), or equivalent current Azure certification or training. (Preferred)
- Working knowledge of Microsoft Azure infrastructure and migration concepts, including networking, identity, security, monitoring, backup, resiliency, disaster recovery, and governance. (Preferred)
- Strong facilitation, communication, negotiation, and stakeholder-management skills, with the ability to translate complex technical matters for non-technical decision-makers. (Preferred)
- Demonstrated ability to lead cross-functional teams and hold assigned resources accountable in a matrix environment. (Preferred)
- Bilingualism (French/English). (Preferred)
- Criminal Record Check (Level 1). (Essential)
*Timeline may be extended or shortened based on operational needs.
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment. All candidates who meet the essential and preferred qualifications may be tested.
Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
Should you require accommodation during any phase in the recruitment process, please contact Human Resources at TalentAcquisition@cheo.on.ca. All information received in relation to accommodation will be kept confidential and will be handled in compliance with the Accessibility for Ontarians with Disabilities Act.
