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server - food and beverage services

  • Langford, BC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Cold/refrigerated
  • Hot
  • Noisy
  • Odours
  • Outdoors
  • Quiet

Work setting

  • Restaurant
  • Formal dining room
  • Urban area
  • Retirement home

Responsibilities

Tasks

  • Must be of legal age to mix and serve alcoholic beverages
  • Address customers' complaints or concerns
  • Prepare and serve specialty food at customers' tables
  • Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
  • Describe menu items including daily specials for customers
  • Enforce provincial/territorial liquor legislation and regulations
  • Advise on menu selections
  • Balance cash and record sales
  • Clear and clean tables, trays and chairs
  • Describe and advise on wine selection
  • Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • Order and maintain inventory of wines and wine glassware
  • Perform sensory evaluation of wines
  • Serve food and beverages
  • Supervise other servers and bussing staff
  • Take orders and relay to kitchen and bar staff
  • Assist clients/guests with special needs
  • Provide customer service

Supervision

  • No supervision responsibility

Experience and specialization

Computer and technology knowledge

  • Electronic cash register
  • Point of sale system

Additional information

Work conditions and physical capabilities

  • Bending, crouching, kneeling
  • Fast-paced environment
  • Handling heavy loads
  • Physically demanding
  • Standing for extended periods
  • Work under pressure

Weight handling

  • Up to 23 kg (50 lbs)

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Organized
  • Reliability
  • Team player

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for newcomers and refugees

  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Provides awareness training to employees to create a welcoming work environment for youth
More about this job

Responsibilities

Greet customers, explain menu items, recommend food and wine, take orders, and serve food and beverages. Handle payments, maintain wine inventory, address customer concerns, and support or supervise other service staff as needed.

Requirements

No degree, certificate, or diploma is required, and prior experience is an asset. Applicants must be of legal age to serve alcohol and should be customer-focused, organized, flexible, reliable, and able to work in a fast-paced, physically demanding environment.

Skills

  • Customer Service
  • Food and Beverage Service
  • Taking Orders
  • Menu Recommendations
  • Wine Selection
  • Wine Evaluation
  • Cash Handling
  • Point-of-Sale Systems
  • Inventory Management
  • Liquor Regulations
  • Complaint Resolution
  • Table Clearing and Cleaning
  • Teamwork
  • Oral Communication
  • Organization
  • Flexibility

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Customer Service & Support

Keywords

  • Restaurant
  • Formal Dining
  • Food and Beverage Service
  • Customer Service
  • Menu Recommendations
  • Wine Service
  • Wine Evaluation
  • Alcohol Service
  • Liquor Regulations
  • Order Taking
  • Cash Handling
  • Electronic Cash Register
  • Point-of-Sale System
  • Inventory Management
  • Table Cleaning
  • Complaint Resolution
  • Special Needs Assistance
  • Server Supervision
  • Retirement Home

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