Jobs in Canada

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Added 23 mins ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
…Coaching Participants In The Canada Leadership Development Program (LDP). More Specifically, The Role Of The BRL Is…
Added 23 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Toronto, ON
- Full-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 23 mins ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible…
Added 23 mins ago
HC
Registered Practical Nurse | Perm FT | Evenings
Health Careers Canada
Ottawa, ON
- Internship
The Community Health Nurse is directly accountable to the Health Services Team Leader and Oasis Clinical Team Leader for the carrying out of their duties and through the Team Leaders to the…
Added 38 mins ago
RB
Branch Manager, College & Bathurst Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 38 mins ago
RB
Branch Manager Advisor
Royal Bank of Canada
Cardston, AB
- Full-time
…Advisor and 50-60% in a Branch leadership role. As a local market leader, you are responsible for the retail performance within a Branch focusing on business growth including new client…
Added 38 mins ago
MC
Senior IT Business Analyst (Insurance)
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
SC
store manager, Saint John, NB
Starbucks Coffee Company
Saint John, NB
- $59,400 to $78,450 CAD / year
- Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 1 hour ago
RB
Branch Manager, Yonge & Cranbrooke Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 hour ago
RB
Director, Central Funding & Equities Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
The Director, Central Funding & Equities Financial Control is a key leader in the Wholesale Financial Control team, responsible for managing a team of accounting professionals to provide…
Added 2 hours ago
LH
Occupational Therapist
Lifemark Health Group
Pickering, ON
- $69,826 to $102,411 CAD / year
- Full-time
Our OTs provide both individual and program-based treatments and assessments for individuals recovering from motor vehicle accidents and workplace injuries. They also play a pivotal role in…
Added 2 hours ago
Y
Health & Safety Advisor
YORK1
Vaughan, ON
- Other
YORK1 is a leader in environmental and industrial services, delivering sustainable waste management solutions across Ontario. With a growing fleet and strong regional presence, we are…
Added 2 hours ago
BS
Program Supervisor
BGC Saskatoon
Saskatoon, SK
- Part-time
Actively supervise groups of children (ratio of 1 program leader to 15 children) and ensure children feel physically and emotionally safe & secure
Added 2 hours ago
IS
Window Cleaner
Insight Service Solutions Inc
Winnipeg, MB
- $18 to $20 CAD / hour
- Full-time
Company: Insight Service Solutions Inc. is a leader in the exterior building maintenance and cleaning services market in Winnipeg. We offer professional commercial cleaning services…
Added 2 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 3 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Toronto, ON
- Part-time
…little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates…
Added 3 hours ago
SH
Health Care Aide
Shared Health-Soins Communs
Brandon, MB
- Full-time
…the limits of their abilities under the direction of the team…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 3 hours ago
NC
AI Software Developer
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
We are currently looking for an AI Software Developer to join our AI team. This position reports to the AI Adoption Leader.
Added 3 hours ago
TS
Discovery Representative
TD SYNNEX North America
Mississauga, ON
- $45,000 CAD / year
- Full-time
The Discovery Program Representative is a full-time rotational opportunity that provides exposure to multiple business functions, including Sales, Business Development, Marketing and Vendor…
Added 3 hours ago
FH
Bartender, Notch8 Speakeasy - Seasonal, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
Complimentary meals during shifts through the Colleague Dining Program
Added 3 hours ago
FH
Host, Notch8 Speakeasy - Seasonal, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
Complimentary meals during shifts through the Colleague Dining Program
Added 3 hours ago
C
Gestionnaire principal(e) régional(e) des installations / Regional Facilities Sr Manager
CBRE
Montreal, QC
- Full-time
Added 3 hours ago
FH
Server, Notch8 Champagne Bar - Seasonal, Full-Time
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
- Temporary
Complimentary meals during shifts through our Colleague Dining Program
Added 3 hours ago
Health Care Aide
Winnipeg Regional Health Authority
Brandon, MB
…the limits of their abilities under the direction of the team…

Chick-fil-A Frederick North

Sr. Principal Lead, Operations

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

The Business & Relationship Lead (BRL) Is Responsible For Providing Operations Expertise, Customized Consulting, And Market Leadership For Franchise Operators In Canada. The BRL Is a Brand Representative And Business Partner, Responsible For Supporting Canada Operators By Helping Them Maximize Opportunities Individually And Collectively. The BRL Is Responsible For Working With Internal And External Partners To Support Market Expansion And To Identify And Respond To The Unique Needs Of Canada Operators. In Addition, The BRL Is Responsible For Temporarily Overseeing Company-operated Restaurants (CORs), Operator Transitions, And Coaching Participants In The Canada Leadership Development Program (LDP). More Specifically, The Role Of The BRL Is To:

Consult to Franchise Operators as a business partner and trusted advisor
Lead and oversee successful openings of new locations in Canada
Provide market leadership and be a liaison between Operators and the Support Center
Serve as a brand and Support Centre representative in the market and with Operators
Coach and oversee participants in the Canada Leadership Development Program
Provide operations expertise
Conduct Operator transitions and temporarily oversee Company-operated Restaurants

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Consult to Franchise Operators as a business partner and trusted advisor

Provide customized consulting and support to Canada Operators:
- To help them foster growth across each of the critical success factors
- To help them develop business and leadership plans and strategies
- To help them achieve their goals
- To help them maximize their potential and business opportunity
- To help them protect the brand
Provide deep expertise in the areas of operations, food quality, and food safety
Be equipped to advise Operators in the areas of throughput, sales, and profits
Engage with specialty consultants when appropriate
Hold Operators accountable to the Franchise Agreement and brand standards as needed

Lead and oversee the openings of new locations in Canada

Develop operations and staffing plans and strategies for new Restaurant openings
Work with internal and external partners on opening plans and strategies
Partner with Grand Opening Supervisors to develop training plans and strategies
Partner with Operators to help them achieve their vision and goals for the opening
Lead openings that deliver operational excellence and ensure food safety
Establish and manage annual budgets for openings

Provide market leadership and be a liaison between Operators and the Support Centre

Represent the needs and plans of the Support Centre to Canada Operators
Canada Team meeting participation and field operations representation
Support Canada Operator team/market plans to help them reach market goals
Represent the needs and perspectives of Canada Operators at the Support Centre
Influence internally to support the needs of Canada Operators and the market
Work with internal partners to improve business processes for Canada

Provide operations expertise

Be a field operations expert for Canada
Partner with staff at the Support Centre to deliver operations support for Canada
Develop deep expertise in food quality and food safety systems and processes
Work with the Canada Division Leader to develop operations plans and budgets

Oversee CORs, Operator transitions, and Participants in the Canada LDP

Oversee the management of COR locations by Canada Interim Managers
Make critical decisions for CORs, including legal, HR, and employment decisions
Ensure brand standards are upheld at CORs, including food quality and food safety
Ensure a customer experience at COR locations consistent with brand expectations
Work with internal partners to develop plans and timelines for Operator transitions
Execute successful business transitions to and from Franchise Operators
Provide supervision, leadership, and coaching to Participants in the Canada LDP

Required Qualifications (Knowledge, Skills, & Abilities)

Strong business acumen
Ability to consume all Chick-fil-A menu items
Excellent communication and relationship-building skills
Listening skills and emotional intelligence
Ability to analyze data, draw out insights, and create action plans
Ability to develop plans and strategies
Strong organization and time management skills
Collaborative work style
Ability to facilitate cross-functional teams of internal and external partners to make decisions
A high level of flexibility and comfortability with ambiguity
Creative problem-solving skills
Resourcefulness
Ability to work well in high-pressure situations with a high level of responsibility

Required Years Of Experience

10

Travel Requirements

40%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Apply on LinkedIn About employer

More about this job

Responsibilities

Advise and support Canadian franchise operators on business growth, operations, brand standards, and market plans, while leading new restaurant openings. Provide operations expertise and oversee company-operated restaurants, operator transitions, and participants in the Canada Leadership Development Program.

Requirements

Requires 10 years of experience, strong business acumen, and excellent communication, relationship-building, analytical, planning, and leadership skills. A bachelor's degree or equivalent experience is required; a bachelor's degree is preferred, along with flexibility, resourcefulness, and the ability to work effectively under pressure.

Skills

Business Acumen
Franchise Consulting
Operations Management
Food Quality
Food Safety
Relationship Building
Communication
Data Analysis
Strategic Planning
Leadership Coaching
Project Management
Budget Management
Problem-Solving
Cross-Functional Collaboration
Time Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Business Consulting
Franchise Agreement
Brand Standards
Restaurant Openings
Market Expansion
Operations Planning
Staffing Plans
Food Quality
Food Safety
Throughput
Sales
Profitability
Annual Budgets
Company-Operated Restaurants
Operator Transitions
Business Plans
Leadership Plans
Customer Experience
Interim Management
Cross-Functional Teams
Data Analysis
Action Plans
Canada Operations

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Work requirements

Jobs in Canada