Jobs in Canada

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Added 8 mins ago
HR
Analyst - Payments
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
…Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space -…
Added 23 mins ago
AH
Environmental Services - Cleaner/Housekeeper
Alberta Health Services
AB · Edmonton, AB
- Part-time
…located at the University of Alberta Hospital. The Environmental Service position is responsible for routine and isolation cleaning protocols, disinfecting patient rooms, clinical spaces,…
Added 23 mins ago
NM
Red Seal Fabricator
Nicholson Manufacturing Ltd.
Sidney, BC
- Full-time
Located near Victoria on Vancouver Island, Nicholson Manufacturing Ltd. is a global leader in the design, manufacture, and service of ring debarking and log handling equipment for the…
Added 23 mins ago
ON
Assistant Manager - Taunton Gardens
Old Navy
Whitby, ON
- Full-time
Added 23 mins ago
BR
Gestionnaire adjoint/Assistant Manager - Mega Cntr Notre Dame
Banana Republic
Laval, QC
- Full-time
…activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle essentiel pour exécuter la stratégie du magasin, atteindre les objectifs de rendement et…
Added 23 mins ago
BR
Gestionnaire adjoint/Assistant Manager - Mega Cntr Notre Dame
Banana Republic
Laval, QC
- Full-time
…activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle essentiel pour exécuter la stratégie du magasin, atteindre les objectifs de rendement et…
Added 52 mins ago
HH
On-Site Critical Incident Counsellor
Homewood Health Centre
Toronto, ON
- Part-time
Homewood Health is Canada's leader in mental health and addiction services and we offer the most comprehensive and integrated continuum of services available in Canada. We are redefining…
Added 52 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 52 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 1 hour ago
LH
Physiotherapist
Lifemark Health Group
Vancouver, BC
- $42 to $60 CAD / hour
- Full-time
(Based on experience, variable pay model, Fee For Service is available)
Added 1 hour ago
M
Seasonal Sales Support
Mackage
Richmond, BC
- Part-time
A global outerwear leader defined by a commitment to exceptional quality, purpose, and performance with a focus on aesthetic innovation.
Added 1 hour ago
WH
Crew Leader
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
Do you like being responsible for customer service?
Added 1 hour ago
WH
Assistant Operations Manager
Window Hero Northwest Omaha
Vaughan, ON
- Full-time
We are a leader in residential window cleaning, gutter cleaning, and pressure washing. We are a local, stable, growing company and our team is expanding quickly. Our team takes great pride…
Added 1 hour ago
WH
Window Cleaning and Pressure Washing Technician
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
Do you like being responsible for customer service?
Added 1 hour ago
WH
Window Cleaning and Pressure Washing Supervisor
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
Do you enjoy working outdoors and taking charge of customer service?
Added 1 hour ago
WH
Crew Member
Window Hero Northwest Omaha
ON · Durham, ON
- Full-time
Do you like being responsible for customer service?
Added 1 hour ago
MT
Aircraft Maintenance Engineers - MFC Training
MFC Training
London, ON
- Full-time
Built upon over 90 years of innovation and growth, MFC Training is Canada's largest private flight school. An industry leader, MFC Training operates multiple flight training facilities in…
Added 1 hour ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 1 hour ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Work with the Canada Division Leader to develop operations plans and budgets
Added 1 hour ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Toronto, ON
- Full-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 1 hour ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible…
Added 2 hours ago
RB
Branch Manager, College & Bathurst Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 2 hours ago
RB
Branch Manager Advisor
Royal Bank of Canada
Cardston, AB
- Full-time
…Advisor and 50-60% in a Branch leadership role. As a local market leader, you are responsible for the retail performance within a Branch focusing on business growth including new client…
Added 2 hours ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 2 hours ago
CG
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON · Greater Sudbury, ON
- Full-time
Minimum 3 years of garage door industry experience required

Chick-fil-A Frederick North

Sr. Principal Lead, Operations

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

The Business & Relationship Lead (BRL) Is Responsible For Providing Operations Expertise, Customized Consulting, And Market Leadership For Franchise Operators In Canada. The BRL Is a Brand Representative And Business Partner, Responsible For Supporting Canada Operators By Helping Them Maximize Opportunities Individually And Collectively. The BRL Is Responsible For Working With Internal And External Partners To Support Market Expansion And To Identify And Respond To The Unique Needs Of Canada Operators. In Addition, The BRL Is Responsible For Temporarily Overseeing Company-operated Restaurants (CORs), Operator Transitions, And Coaching Participants In The Canada Leadership Development Program (LDP). More Specifically, The Role Of The BRL Is To:

Consult to Franchise Operators as a business partner and trusted advisor
Lead and oversee successful openings of new locations in Canada
Provide market leadership and be a liaison between Operators and the Support Center
Serve as a brand and Support Centre representative in the market and with Operators
Coach and oversee participants in the Canada Leadership Development Program
Provide operations expertise
Conduct Operator transitions and temporarily oversee Company-operated Restaurants

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Consult to Franchise Operators as a business partner and trusted advisor

Provide customized consulting and support to Canada Operators:
- To help them foster growth across each of the critical success factors
- To help them develop business and leadership plans and strategies
- To help them achieve their goals
- To help them maximize their potential and business opportunity
- To help them protect the brand
Provide deep expertise in the areas of operations, food quality, and food safety
Be equipped to advise Operators in the areas of throughput, sales, and profits
Engage with specialty consultants when appropriate
Hold Operators accountable to the Franchise Agreement and brand standards as needed

Lead and oversee the openings of new locations in Canada

Develop operations and staffing plans and strategies for new Restaurant openings
Work with internal and external partners on opening plans and strategies
Partner with Grand Opening Supervisors to develop training plans and strategies
Partner with Operators to help them achieve their vision and goals for the opening
Lead openings that deliver operational excellence and ensure food safety
Establish and manage annual budgets for openings

Provide market leadership and be a liaison between Operators and the Support Centre

Represent the needs and plans of the Support Centre to Canada Operators
Canada Team meeting participation and field operations representation
Support Canada Operator team/market plans to help them reach market goals
Represent the needs and perspectives of Canada Operators at the Support Centre
Influence internally to support the needs of Canada Operators and the market
Work with internal partners to improve business processes for Canada

Provide operations expertise

Be a field operations expert for Canada
Partner with staff at the Support Centre to deliver operations support for Canada
Develop deep expertise in food quality and food safety systems and processes
Work with the Canada Division Leader to develop operations plans and budgets

Oversee CORs, Operator transitions, and Participants in the Canada LDP

Oversee the management of COR locations by Canada Interim Managers
Make critical decisions for CORs, including legal, HR, and employment decisions
Ensure brand standards are upheld at CORs, including food quality and food safety
Ensure a customer experience at COR locations consistent with brand expectations
Work with internal partners to develop plans and timelines for Operator transitions
Execute successful business transitions to and from Franchise Operators
Provide supervision, leadership, and coaching to Participants in the Canada LDP

Required Qualifications (Knowledge, Skills, & Abilities)

Strong business acumen
Ability to consume all Chick-fil-A menu items
Excellent communication and relationship-building skills
Listening skills and emotional intelligence
Ability to analyze data, draw out insights, and create action plans
Ability to develop plans and strategies
Strong organization and time management skills
Collaborative work style
Ability to facilitate cross-functional teams of internal and external partners to make decisions
A high level of flexibility and comfortability with ambiguity
Creative problem-solving skills
Resourcefulness
Ability to work well in high-pressure situations with a high level of responsibility

Required Years Of Experience

10

Travel Requirements

40%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Apply on LinkedIn About employer

More about this job

Responsibilities

Advise and support Canadian franchise operators on business growth, operations, brand standards, and market plans, while leading new restaurant openings. Provide operations expertise and oversee company-operated restaurants, operator transitions, and participants in the Canada Leadership Development Program.

Requirements

Requires 10 years of experience, strong business acumen, and excellent communication, relationship-building, analytical, planning, and leadership skills. A bachelor's degree or equivalent experience is required; a bachelor's degree is preferred, along with flexibility, resourcefulness, and the ability to work effectively under pressure.

Skills

Business Acumen
Franchise Consulting
Operations Management
Food Quality
Food Safety
Relationship Building
Communication
Data Analysis
Strategic Planning
Leadership Coaching
Project Management
Budget Management
Problem-Solving
Cross-Functional Collaboration
Time Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Business Consulting
Franchise Agreement
Brand Standards
Restaurant Openings
Market Expansion
Operations Planning
Staffing Plans
Food Quality
Food Safety
Throughput
Sales
Profitability
Annual Budgets
Company-Operated Restaurants
Operator Transitions
Business Plans
Leadership Plans
Customer Experience
Interim Management
Cross-Functional Teams
Data Analysis
Action Plans
Canada Operations

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Work requirements

Jobs in Canada