Jobs in Canada

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Added 6 mins ago
M
Senior Android SDK Developer
MapsPeople
Toronto, ON
- Full-time
…mapping, wayfinding, location intelligence, and real-time spatial data to help organizations create smarter, connected environments. As we scale, we're looking for a Staff Engineer to help…
Added 7 mins ago
VA
Senior Buyer (Goods and Services)
Vancouver Airport Authority
Vancouver, BC
- Full-time
…and efficient experience for everyone. The Supply Management Team (SMT) supports fair, commercially sound and value-driven procurement that advances YVR’s strategic and operational…
Added 7 mins ago
N
Senior Engineering Manager
Nutanix
Vancouver, BC
- $209,000 to $313,000 CAD / year
- Full-time
…high-performing teams and delivering innovative AI-powered data platforms at scale? Join Nutanix to lead the DataHub team, responsible for developing an enterprise data hub and identity…
Added 7 mins ago
VA
Senior Buyer (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
…and efficient experience for everyone. The Supply Management Team (SMT) supports fair, commercially sound and value-driven procurement that advances YVR’s strategic and operational…
Added 7 mins ago
VA
Manager, Engineering Services
Vancouver Airport Authority
Vancouver, BC
- Full-time
…Director within the Airport Development and Asset Optimization team, the successful candidate will provide leadership and strategic direction for engineering and infrastructure regulatory…
Added 7 mins ago
IG
Global Head of Digital Strategy & Transformation | Legal | up to $250k
Ingenio Global
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…significant exposure to the Board and wider executive leadership team. The successful candidate will lead the firm's digital transformation strategy, bringing together business…
Added 7 mins ago
A
Interaction/Visual Designer - Advanced [AQ-26412]
Aquent
Montreal, QC
- $50 to $53 CAD / hour
- Contract
…forward-thinking designer to join a collaborative, interdisciplinary team at the forefront of user experience evolution. In this pivotal role, you will lead ideation, provide expert…
Added 36 mins ago
JP
Senior Specialist, Microbiology & Environmental Monitoring
Jubilant Pharma Limited
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
If you want to build something meaningful with a team that values your drive, skills, and ideas - you belong here.
Added 36 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 36 mins ago
TI
RPA & Power Platform with BSA
Themesoft Inc.
Toronto, ON
- Contract
Provide leadership and mentoring to team members and serve as a subject matter expert for systems analysis and automation solutions.
Added 36 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 36 mins ago
DIRECTOR OF CLINICAL SERVICES
Southbridge Healthcare LP
Ottawa, ON
Assist the Director of Care in implementing and evaluating quality improvement initiatives, risk management systems, data collection and analysis, report writing, and procedural updates…
Added 1 hour ago
M
Senior / Staff Product Manager - IoT Connected Devices
Motive
Vancouver, BC
- Full-time
…Devices and partner closely with the Equipment Monitoring product team, who own the cloud, workflow, and customer-facing experience. The dividing line is clean: once data leaves the device,…
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 1 hour ago
L
Senior AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
Lead delivery of applied AI/ML solutions, including data pipelines, model training and experimentation infrastructure, evaluation systems, production-ready pipelines and APIs, and ML Ops…
Added 1 hour ago
T
IT Solutions Architect – Box Platform
TalentWorld
Toronto, ON
- Temporary
Lead enterprise projects from detailed design to production, including data integrations, testing and deployment
Added 6 hours ago
W
Cost Control Assistant
Webuild
Ottawa, ON
- $70,000 to $90,000 CAD / year
- Full-time
…Samsung C&T and Green Infrastructure Partners. We are proud to lead the Alexandra Bridge Project, a landmark infrastructure initiative connecting Ottawa and Gatineau. We are committed to…
Added 6 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Advanced digital literacy and proficiency in Microsoft Office Suite; experience with data analytic tools, Meditech and other hospital information systems is an asset.
Added 6 hours ago
Q
Senior Software Developer
Quillogic
Revelstoke, BC
- Full-time
Must live in Canada and have legal authorization to work in Canada on an unrestricted basis
Added 6 hours ago
NY
PACS Systems Administrator, Medical Imaging - FT (J0826-0653)
North York General Hospital
Toronto, ON
- Full-time
…in a close and collaborative relationship with Information Systems, lead the administration of the PACS system to maintain database accuracy and integrity, and maintain efficient electronic…
Added 6 hours ago
SJ
Primary Care Nurse - Post-Transplant Coords
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
Current BCLS/HCP certification required
Added 6 hours ago
UO
Lead Officer, Administrative Support
University of Ottawa
Ottawa, ON · STEM
- Full-time
…upper management to support long-term strategic planning. They lead a team of employees whose role is to provide administrative support within these areas in order to ensure a productive…
Added 6 hours ago
UO
Lead Executive Assistant
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
…between the University and its alumni, donors, and partners. Our team is dedicated to advancing the University's mission by securing philanthropic support, engaging with our vibrant alumni…

Chick-fil-A Frederick North

Sr. Principal Lead, Operations

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

The Business & Relationship Lead (BRL) Is Responsible For Providing Operations Expertise, Customized Consulting, And Market Leadership For Franchise Operators In Canada. The BRL Is a Brand Representative And Business Partner, Responsible For Supporting Canada Operators By Helping Them Maximize Opportunities Individually And Collectively. The BRL Is Responsible For Working With Internal And External Partners To Support Market Expansion And To Identify And Respond To The Unique Needs Of Canada Operators. In Addition, The BRL Is Responsible For Temporarily Overseeing Company-operated Restaurants (CORs), Operator Transitions, And Coaching Participants In The Canada Leadership Development Program (LDP). More Specifically, The Role Of The BRL Is To:

Consult to Franchise Operators as a business partner and trusted advisor
Lead and oversee successful openings of new locations in Canada
Provide market leadership and be a liaison between Operators and the Support Center
Serve as a brand and Support Centre representative in the market and with Operators
Coach and oversee participants in the Canada Leadership Development Program
Provide operations expertise
Conduct Operator transitions and temporarily oversee Company-operated Restaurants

Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.

Responsibilities

Consult to Franchise Operators as a business partner and trusted advisor

Provide customized consulting and support to Canada Operators:
- To help them foster growth across each of the critical success factors
- To help them develop business and leadership plans and strategies
- To help them achieve their goals
- To help them maximize their potential and business opportunity
- To help them protect the brand
Provide deep expertise in the areas of operations, food quality, and food safety
Be equipped to advise Operators in the areas of throughput, sales, and profits
Engage with specialty consultants when appropriate
Hold Operators accountable to the Franchise Agreement and brand standards as needed

Lead and oversee the openings of new locations in Canada

Develop operations and staffing plans and strategies for new Restaurant openings
Work with internal and external partners on opening plans and strategies
Partner with Grand Opening Supervisors to develop training plans and strategies
Partner with Operators to help them achieve their vision and goals for the opening
Lead openings that deliver operational excellence and ensure food safety
Establish and manage annual budgets for openings

Provide market leadership and be a liaison between Operators and the Support Centre

Represent the needs and plans of the Support Centre to Canada Operators
Canada Team meeting participation and field operations representation
Support Canada Operator team/market plans to help them reach market goals
Represent the needs and perspectives of Canada Operators at the Support Centre
Influence internally to support the needs of Canada Operators and the market
Work with internal partners to improve business processes for Canada

Provide operations expertise

Be a field operations expert for Canada
Partner with staff at the Support Centre to deliver operations support for Canada
Develop deep expertise in food quality and food safety systems and processes
Work with the Canada Division Leader to develop operations plans and budgets

Oversee CORs, Operator transitions, and Participants in the Canada LDP

Oversee the management of COR locations by Canada Interim Managers
Make critical decisions for CORs, including legal, HR, and employment decisions
Ensure brand standards are upheld at CORs, including food quality and food safety
Ensure a customer experience at COR locations consistent with brand expectations
Work with internal partners to develop plans and timelines for Operator transitions
Execute successful business transitions to and from Franchise Operators
Provide supervision, leadership, and coaching to Participants in the Canada LDP

Required Qualifications (Knowledge, Skills, & Abilities)

Strong business acumen
Ability to consume all Chick-fil-A menu items
Excellent communication and relationship-building skills
Listening skills and emotional intelligence
Ability to analyze data, draw out insights, and create action plans
Ability to develop plans and strategies
Strong organization and time management skills
Collaborative work style
Ability to facilitate cross-functional teams of internal and external partners to make decisions
A high level of flexibility and comfortability with ambiguity
Creative problem-solving skills
Resourcefulness
Ability to work well in high-pressure situations with a high level of responsibility

Required Years Of Experience

10

Travel Requirements

40%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Apply on LinkedIn About employer

More about this job

Responsibilities

Advise and support Canadian franchise operators on business growth, operations, brand standards, and market plans, while leading new restaurant openings. Provide operations expertise and oversee company-operated restaurants, operator transitions, and participants in the Canada Leadership Development Program.

Requirements

Requires 10 years of experience, strong business acumen, and excellent communication, relationship-building, analytical, planning, and leadership skills. A bachelor's degree or equivalent experience is required; a bachelor's degree is preferred, along with flexibility, resourcefulness, and the ability to work effectively under pressure.

Skills

Business Acumen
Franchise Consulting
Operations Management
Food Quality
Food Safety
Relationship Building
Communication
Data Analysis
Strategic Planning
Leadership Coaching
Project Management
Budget Management
Problem-Solving
Cross-Functional Collaboration
Time Management
Change Management

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Business Consulting
Franchise Agreement
Brand Standards
Restaurant Openings
Market Expansion
Operations Planning
Staffing Plans
Food Quality
Food Safety
Throughput
Sales
Profitability
Annual Budgets
Company-Operated Restaurants
Operator Transitions
Business Plans
Leadership Plans
Customer Experience
Interim Management
Cross-Functional Teams
Data Analysis
Action Plans
Canada Operations

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Work requirements

Jobs in Canada