Jobs in Canada

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Added 11 mins ago
HC
Registered Nurse - Health Outreach Mobile Engagement
Health Careers Canada
ON · Ontario, Canada
- Full-time
…Rehabilitation is an integral member of the program leadership team and provides clinical education and practice support across all three rehabilitation units and 124 beds at the 82…
Added 11 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.
Added 11 mins ago
CF
Sr. Principal Lead, Operations
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
The Business & Relationship Lead (BRL) Is Responsible For Providing Operations Expertise, Customized Consulting, And Market Leadership For Franchise Operators In Canada. The BRL Is a Brand…
Added 11 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Toronto, ON
- Full-time
Come and join our team! But first, let us tell you why we love working here:
Added 11 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Mississauga, ON
- Full-time
This is an ATC role and will require on-site 3 days per week
Added 11 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Toronto, ON
- Full-time
Consults the Team Lead, as appropriate, about changes in residents' condition, any occurrence of adverse events, or as necessary
Added 11 mins ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 26 mins ago
RB
Branch Manager, College & Bathurst Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 26 mins ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
Lead the KYC and AML processes, and achieve key portfolio quality metrics and compliance with all relevant internal policies.
Added 26 mins ago
RB
Branch Manager Advisor
Royal Bank of Canada
Cardston, AB
- Full-time
Lead your team from the front, actively engaging clients inside and outside the branch, providing complex advice solutions and modelling key behaviors with an emphasis on teamwork to meet…
Added 26 mins ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
Royal Bank of Canada
Morden, MB
- Full-time
Apply your past business development experience for prospecting, and lead generation, to new and existing clients
Added 41 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 41 mins ago
CG
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON · Greater Sudbury, ON
- Full-time
Minimum 3 years of garage door industry experience required
Added 56 mins ago
SC
store manager, Saint John, NB
Starbucks Coffee Company
Saint John, NB
- $59,400 to $78,450 CAD / year
- Full-time
Nurture talent & lead a team: engage the hearts and minds of your team and develop their skills so that they realize their personal best, both as individuals and as thriving teams
Added 1 hour ago
VA
Veterinary Reception, Client Care, Guardian Veterinary Centre
VCA Animal Hospitals
AB · Edmonton, AB
- Internship
Guardian Veterinary Centre is welcoming a part-time Veterinary Receptionist to join our team. This is an exceptional opportunity for an organized, motivated, and empathetic individual to…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…seniors’ health in the community. The program is staffed with a Team Lead, nursing, allied health clinicians, geriatricians (1 local, 2 visiting), family physicians and medical office…
Added 1 hour ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 1 hour ago
RB
Director, Corporate Engagement and Internal Identity
Royal Bank of Canada
Toronto, ON
- Full-time
Lead, develop, and manage the team, fostering a high-performing culture aligned with RBC values and RBC Royal Trust's strategic priorities. The incumbent must be both a proactive and…
Added 1 hour ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
Joining our team will give you the opportunity to showcase your client-focused mindset and ability to identify and develop client centric solutions while being supported by a team committed…
Added 1 hour ago
RB
Senior Manager, Risk and Controls
Royal Bank of Canada
Toronto, ON · Vancouver, BC
- Full-time
…Senior Manager, Risk and Controls, for the Risk and Governance team in Global Functions Technology (GFT). The successful candidate will have a full understanding of GFT’s Risk Profile, Risk…
Added 1 hour ago
RB
Branch Manager, Yonge & Cranbrooke Branch
Royal Bank of Canada
Toronto, ON
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 hour ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Must have development experiences in Azure Integration Services (Logic Apps,
Added 1 hour ago
RB
Senior Manager, Debit eCommerce
Royal Bank of Canada
Toronto, ON
- Full-time
This role requires in-office attendance four days per week, with one day of flexibility for remote work
Added 1 hour ago
RB
Director, Central Funding & Equities Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
Lead a small team, enabling high performance through active coaching and candid feedback, with an eye to longer term development of your team member’s skills and capabilities.
Added 1 hour ago
RB
Assistant Branch Manager
Royal Bank of Canada
Drummondville, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Work requirements

Jobs in Canada