Jobs in Canada

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Added 25 mins ago
FA
Industrial Engineer
FTAI Aviation
Montreal, QC
- Full-time
Partner closely with production team through regular Gemba walks to identify opportunities, coach agents in Lean principles and support the implementation of sustainable solutions
Added 25 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Lead discovery and requirements-gathering sessions with business and technology stakeholders.
Added 25 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added 1 hour ago
HC
Registered Nurse - Health Outreach Mobile Engagement
Health Careers Canada
ON · Ontario, Canada
- Full-time
As a member of the program leadership team, the Clinical Educator contributes to the identification and implementation of site and program quality and practice initiatives, supports patient…
Added 1 hour ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.
Added 1 hour ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
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Mississauga, ON
- Full-time
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Added 1 hour ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Toronto, ON
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Consults the Team Lead, as appropriate, about changes in residents' condition, any occurrence of adverse events, or as necessary
Added 1 hour ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support…
Added 2 hours ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 2 hours ago
RB
Director, Central Funding & Equities Financial Control
Royal Bank of Canada
Toronto, ON
- Full-time
Provide strategic business advice on the implementation of high priority new business initiatives as it relates to the Finance governance and reporting process, and collaborate with…
Added 2 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
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Saint John, NB
- Temporary
…development approvals, inspections, and related services through the implementation of a new digital permitting platform, enhancing efficiency, transparency, and customer service for…
Added 2 hours ago
RP
Pharmacy Manager
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Vancouver, BC
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…to quality improvement initiatives, staff training, and the implementation of policies and procedures that enhance patient care and operational…
Added 3 hours ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
Added 3 hours ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
Added 3 hours ago
TS
RPN-Registered Practical Nurse
The Salvation Army in Canada
Toronto, ON
- Part-time
Support assessment, planning, implementation, and evaluation of individualized care plans collaboratively with clients, families, and the interdisciplinary team.
Added 3 hours ago
GC
[Dungeons & Dragons PC Console] Concepteur(trice) de jeu technique - Technical Game Designer
Game Companies
Montreal, QC
- Full-time
…technique qui devra soutenir l'équipe dans le développement et l'implémentation de systèmes de jeu. Vous jouerez un rôle clé à l'intersection du design et de la programmation afin de…
Added 3 hours ago
Y
Project Manager - Remediation
YORK1
Vaughan, ON
- Other
The Senior Project Manager is responsible for overseeing the planning and implementation of an entire project through estimating, managing costs, sourcing suppliers, and project closeout.…
Added 3 hours ago
K
National Sales Excellence Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
Lead cross-functional projects from concept through implementation, ensuring alignment, stakeholder engagement, and measurable outcomes.
Added 3 hours ago
'
Sr. Finance Manager, Manufacturing & Inter-company
''
Toronto, ON
- Full-time
Lead the development and standardization of global manufacturing costing processes, including direct, indirect, and overhead cost structures.
Added 3 hours ago
S
Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
…initial consultation to closing deals and ensuring seamless implementation, you’ll be the trusted expert who translates technology into business success. You’ll have the autonomy to develop…
Added 4 hours ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
Reporting to the Team Lead, IT this role leads the Center of Excellence for PeopleSoft Support Services and is a PeopleSoft technical expert to the team which provides PeopleSoft Technical…
Added 4 hours ago
LH
Exercise Therapist
Lifemark Health Group
Mississauga, ON
- Full-time
Must have a full drivers license, reliable car and willingness to travel between sites throughout the region
Added 4 hours ago
Manager, DevSecOps
Rogers Communications
Toronto, ON
…Delivery teams. You will be responsible for driving the design, implementation, and maintenance of scalable, secure, and resilient cloud infrastructure across multiple platforms (AWS,…
Added 4 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…
Added 4 hours ago
C
Gestionnaire de projets SAP senior (bilingue français/anglais)
CGI
Montreal, QC
- Full-time
SCGI is seeking a Senior Project Manager (Bilingual French/English) to lead complex SAP implementation and integration initiatives in manufacturing and supply chain environments. The…

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada