Jobs in Canada

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Added 13 mins ago
Solution Architect
PCL Construction
Edmonton, AB
…don't just build projects -- we build opportunities, careers and communities. We are 100% employee-owned, every employee has a stake in our success, and that shared commitment drives how we…
Added 27 mins ago
Y
Senior Cloud Contact Center Engineer
Yochana
Toronto, ON
- Contract
· Lead technical design reviews and ensure solutions meet security, scalability, resiliency, availability, and performance requirements.
Added 27 mins ago
AA
Oracle Cloud EPM) Planning Senior Principal Consultant
Apps Associates
Toronto, ON
- Full-time
We are seeking an experienced Senior Principal Consultant – Oracle Cloud EPM Planning to lead strategic Oracle EPM implementations across North America. In this role, you will serve as a…
Added 27 mins ago
D-
Conseiller fonctionnel SAP FI-CO
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- Full-time
Lead dynamic, hands-on workshops where real needs emerge, and where you build a unifying roadmap.
Added 27 mins ago
Digital Solutions Technician
Durham Children's Aid Society Recruiting
Oshawa, ON
Monitors the performance, security, and compliance of all active digital solutions on an ongoing basis; establishes metrics and evaluation criteria, prepares regular status and compliance…
Added 42 mins ago
S
Data Scientist II
SOTI
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- Full-time
Lead end-to-end AI/ML initiatives, from problem formulation, data analysis and experimentation through model development, evaluation, deployment, and ongoing improvement.
Added 43 mins ago
C
Senior Application Consultant (Solution Architect Expert)
CIBC
Toronto, ON
- Full-time
Direct, manage and deliver large, complex, mission critical application development projects. Identify the drivers, strategies and needs of clients' technology operations and lead internal…
Added 57 mins ago
AT
Technical Architect for Box Capital Markets
Aarorn Technologies Inc
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- $60 CAD / hour
- Contract
Lead detailed design of enterpriselevel technology projects from inception to production Supervise configuration quality assurance testing and deployment
Added 57 mins ago
TC
AWS Architect
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Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Should have AWS Cloud Architect experience. Knowledge on Virtualization, IT Security, Infrastructure technologies, application migration and modernization and strong knowledge designing &…
Added 57 mins ago
PC
Principal Software Engineer
Priority Commerce
Waterloo, ON
- $191,000 to $249,000 CAD / year
- Full-time
You will shape how AI-powered capabilities are designed, built, and scaled across the platform, guiding teams in moving from rapid prototyping to durable, production-grade systems that…
Added 57 mins ago
TC
Azure Architect
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Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Expertise in cloud security practices, disaster recovery, and high-availability design.
Added 1 hour ago
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Senior Security Engineer
Venn
Toronto, ON
- Full-time
Strengthen prevention, detection, and response across our cloud environment, and lead incidents from triage through post-mortem.
Added 1 hour ago
TT
Software Architect
Trane Technologies
Montreal, QC
- Full-time
You'll get to build the brains behind smarter buildings. As a Software Architect, you'll lead the design and development of the backend services that power our Cloud-based Building…
Added 1 hour ago
MH
Data Platform Developer
Manitoba Hydro
Winnipeg, MB
- Full-time
Under the direction of the Enterprise Analytics Solutions Lead, the Data Platform Developer plays a pivotal role in implementing and operationalizing Manitoba Hydro's Enterprise Data &…
Added 2 hours ago
YI
AI Transformation Lead
YM INC.
Toronto, ON
- Full-time
Lead pilots and phased rollouts of AI tools - from vendor evaluation through integration and go-live
Added 4 hours ago
Senior Cloud Platform Analyst
Government of Alberta
Edmonton, AB
The role provides technical leadership in cloud operations, Infrastructure as Code, DevOps practices, automation, infrastructure modernization, and complex incident and problem resolution.…
Added 4 hours ago
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RDL Network Administrator
Celestica
Toronto, ON
- Full-time
We are seeking a proactive and detail-oriented RDL Network Administrator to manage the day-to-day operations and administration of our global Research and Development Lab (RDL) networks.…
Added 4 hours ago
RB
Manager, DevSecOps
Rogers Bank
Toronto, ON
- Full-time
You will lead cloud operations strategy, ensuring secure, scalable infrastructure, with a strong focus on AWS, through IaC tools like Terraform and CloudFormation.
Added 5 hours ago
HP
Lead Data Engineer
Hartree Partners
Toronto, ON
- Full-time
We are looking for an experienced Senior Data Pipeline Engineering Lead to shape and deliver the data technology that underpins Finance, Operations, Risk and Compliance across our trading…
Added 6 hours ago
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Senior Privacy Impact Assessment (PIA) Specialist
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Demonstrated strong communication and engagement skills with ability to lead teams in discovery sessions to elicit details of technical solutions, business processes and/or policies, strong…
Added 6 hours ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 8 hours ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Must have development experiences in Azure Integration Services (Logic Apps,
Added 9 hours ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
In addition to our Editor and Engine, Unity offers a variety of solutions for building games and real-time data enhanced 3D experiences. Our team, Unity Services Foundation, is essential in…
Added 9 hours ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
Une solide expérience de Google Cloud (ou d’une autre grande plateforme infonuagique), y compris l’exploitation en production et l’intervention en cas d’incident
Added 9 hours ago
VB
Sr Spec, IT
Vale Base Metals
Toronto, ON
- Full-time
Lead innovation initiatives and evaluate emerging technologies for business impact.

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

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More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada