Jobs in Canada

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Added 5 mins ago
B
Managing Director, Projects and Operations
BGIS
Toronto, ON
- Full-time
Manages end to end execution and delivery of annual project portfolio.
Added 36 mins ago
E
Vice President of Construction
ecruit
Toronto, ON
- Full-time
…project performance more predictable, develop the people who lead projects and prepare the business to take on larger…
Added 51 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between clinical operations and the shared EPIC platform, championing…
Added 51 mins ago
GC
Senior Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
As a Senior Manager of Experience Design, you will lead an Experience Design team responsible for shaping cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You…
Added 51 mins ago
GC
Manager, Experience Design
Game Companies
Vancouver, BC
- Full-time
As a Manager of Experience Design, you will lead an Experience Design team responsible for creating cohesive, intuitive, and highly crafted player experiences across EA SPORTS FC. You will…
Added 51 mins ago
EM
Executive Director, Marketing Strategy
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…Eastern Kentucky University’s (EKU) integrated and comprehensive portfolio of marketing, user experience, and digital recruitment initiatives. The Executive Director of Marketing Strategy…
Added 51 mins ago
CI
Senior Associate, Listed Real Estate - Equities Analyst (London or Toronto)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…and valuation analysis to support a concentrated, long-only portfolio of high-conviction investments. Working within a small, collaborative team, you will lead coverage of selected UK and…
Added 51 mins ago
J
Major Account Manager
JobsMedia.io
Mascouche, QC
- Full-time
…This individual will assume strategic responsibility for a portfolio of key accounts, with a mandate to ensure their sustainability, profitability, and…
Added 1 hour ago
TH
Senior Policy Advisor (Online Harms), Child Health Policy Accelerator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
Executive Table Group (ETG) is an innovative and celebrated hospitality portfolio operating distinct culinary concepts across British Columbia. From upscale fine dining and high-volume…
Added 1 hour ago
CI
Senior Associate, Listed Real Estate - Equities
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
…and valuation analysis to support a concentrated, long-only portfolio of high-conviction investments. Working within a small, collaborative team, you will lead coverage of selected UK and…
Added 1 hour ago
A
Responsable mondial de la transformation et des solutions en IA, Pâtes et papiers / Global AI Transformation & Solutions Lead, Pulp & Paper
AFRY
Montreal, QC
- Full-time
Lead the AI strategy, roadmap and portfolio for the global Pulp & Paper segment.
Added 2 hours ago
SP
Solution Architect
Salesforce Partner Canada
BC · British Columbia, Canada
- Full-time
…Performance Management (SPM) engagements. Working across the SPM portfolio, including Sales Programs, Spiff, Salesforce Maps, Sales Planning, and Enterprise Territory Management (Sales…
Added 2 hours ago
FA
Industrial Engineer
FTAI Aviation
Montreal, QC
- Full-time
FTAI owns and maintains commercial jet engines with a focus on CFM56 and V2500 engines. FTAI’s propriety portfolio of products, including the Module Factory and a joint venture to…
Added 3 hours ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 3 hours ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
Lead the KYC and AML processes, and achieve key portfolio quality metrics and compliance with all relevant internal policies.
Added 3 hours ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
Royal Bank of Canada
Morden, MB
- Full-time
…solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for…
Added 4 hours ago
RB
Senior Relationship Manager - Royal Distinction
Royal Bank of Canada
Toronto, ON
- Full-time
Be accountable for the retention and asset growth of an assigned portfolio of RBCDI’s highest value clients located in your market
Added 4 hours ago
RB
Senior Manager, Debit eCommerce
Royal Bank of Canada
Toronto, ON
- Full-time
This role requires in-office attendance four days per week, with one day of flexibility for remote work
Added 5 hours ago
SS
Technology Risk & Engineering Program Manager
Strategic Staffing Solutions
Toronto, ON
- Full-time
Lead global programs and coordinate cross-functional stakeholders.
Added 5 hours ago
B
Managing Director, Projects and Operations
BGIS
Toronto, ON
- Full-time
Manages end to end execution and delivery of annual project portfolio.
Added 5 hours ago
I
Cluster Site Reliability Engineer
iFrame
Toronto, ON · Greater Toronto Area, Canada
- Full-time
03 Run capacity planning across seven regions: forecast demand, model power and thermal headroom, work with procurement on lead times.
Added 5 hours ago
K
National Sales Excellence Manager
Kuehne+Nagel
Mississauga, ON
- Full-time
Lead and coordinate customer tender activities, including RFI and RFQ responses, pricing coordination, stakeholder engagement, and proposal development.
Added 5 hours ago
Strategy and Operations Senior Associate, Retail Performance Search+, GTM
Google
Toronto, ON
Ability to build and activate customer segmentations, lead lists and drive operational excellence.
Added 6 hours ago
S
Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
…leverage emerging trends, and help shape SaskTel’s evolving portfolio of business solutions. If you’re looking for a career where you can make a real impact, drive business growth, and lead…

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

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More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada