Jobs in Canada

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Added 14 mins ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 14 mins ago
F
Retail Sales Associate / Sales Manager - Shopify & Amazon Order Fulfillment
FANABOX
Montreal, QC
- Part-time
Retail Sales Associate / Sales Manager - Shopify & Amazon Order Fulfillment
Added 44 mins ago
MC
Production Manager / Large Format Printing
Multinational Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…industry is looking for an experienced Production Manager to lead daily production operations on the…
Added 59 mins ago
SC
store manager, Saint John, NB
Starbucks Coffee Company
Saint John, NB
- $59,400 to $78,450 CAD / year
- Full-time
Our Store Managers bring the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in their communities.…
Added 1 hour ago
RP
Pharmacy Manager
Rxvia Pharmacy
Vancouver, BC
- Full-time
…Pharmacy in Vancouver, BC. This role oversees daily pharmacy operations, including dispensing medications, verifying prescriptions, and ensuring compliance with regulatory and safety…
Added 1 hour ago
MJ
PT Sales Supervisor - Yorkdale
Marc Jacobs
Toronto, ON
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
Added 2 hours ago
TC
merchandising coordinator
TJX Canada – Winners, Marshalls, HomeSense
Mission, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
TC
Coordinator Back warehouse Winners Homesense Kingston
TJX Canada – Winners, Marshalls, HomeSense
Kingston, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
TC
Coordinator
TJX Canada – Winners, Marshalls, HomeSense
Tillsonburg, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 2 hours ago
AC
Gérant(e) de magasin- ACT
Alimentation Couche-Tard
Longueuil, QC · Saint-Hubert, QC
- Full-time
…full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 2 hours ago
B
Managing Director, Projects and Operations
BGIS
Toronto, ON
- Full-time
Reporting to the General Manager, the Managing Director, Projects and Operations is responsible for managing FM projects and retail facility operations.
Added 2 hours ago
Strategy and Operations Senior Associate, Retail Performance Search+, GTM
Google
Toronto, ON
…and program best practices. As the AMER Search Go To Market Retail Performance Lead, you will go deep with our Retail Customers on omnichannel, NCA, Online to Offline and Customer Lifecycle…
Added 2 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 2 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 3 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Toronto, ON
- Part-time
Lead and execute an assigned business focus area through planning and detailed follow through
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Medicine Hat, AB · Value Buds Strachan Corner
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Calgary, AB · Value Buds Douglas Glen
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Okotoks, AB · Value Buds Southridge
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Drumheller, AB · Value Buds Drumheller
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Regina, SK · Cost Cannabis Regina
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Vegreville, AB · Value Buds Vegreville
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
SI
Keyholder
SNDL Inc.
Jasper, AB · Value Buds Jasper
- Part-time
Support daily operations including merchandising and store upkeep
Added 3 hours ago
L
Seasonal Guest Experience Lead | ORCHARD PARK
lululemon
Kelowna, BC
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 3 hours ago
L
Contract Product Operations Educator | West Edmonton Mall [Evenings/Overnights]
lululemon
AB · Edmonton, AB
- Part-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 3 hours ago
MG
Sales Associate / Key Holder
Mind Games
Belleville, ON
- Part-time
…welcoming and fun for everyone. You’ll also support daily store operations, including opening and closing procedures and cash…

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada