Jobs in Canada

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Added 23 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Toronto, ON
- Full-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 23 mins ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 1 hour ago
B
Residential Painter
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- Full-time
Ensure daily communication with your Leader and team members
Added 2 hours ago
Y
Health & Safety Advisor
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Vaughan, ON
- Other
YORK1 is a leader in environmental and industrial services, delivering sustainable waste management solutions across Ontario. With a growing fleet and strong regional presence, we are…
Added 2 hours ago
BS
Program Supervisor
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Saskatoon, SK
- Part-time
BGC Saskatoon is looking for enthusiastic and caring individual to join our Before and After School and Mini Club team as a Program Supervisor. In this role, you will oversee the daily…
Added 2 hours ago
Y
Traffic Control/Signaler
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YORK1 is a leader in environmental and industrial services, providing sustainable waste management solutions across Ontario. With a growing fleet and a strong presence in the region, we are…
Added 2 hours ago
C
Business Development Manager
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- Full-time
Based in or willing to work from Toronto, with the ability to be in-office 3–4 days per week
Added 2 hours ago
BH
Tech Lead - ToolHound
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Canada
- Full-time
This role is one of those seats. You will be the technical leader for ToolHound, a mature, profitable tool-and-asset-management platform used by industrial, construction, energy, and…
Added 2 hours ago
LG
ADMINISTRTIVE SITE ASSISTANT - NAPANEE/BELLEVILLE AREA
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- Contract
Join a team dedicated to excellence, safety, and innovation.
Added 2 hours ago
LM
ADMINISTRTIVE SITE ASSISTANT - NAPANEE/BELLEVILLE AREA
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- Contract
Join a team dedicated to excellence, safety, and innovation.
Added 3 hours ago
C
Gestionnaire principal(e) régional(e) des installations / Regional Facilities Sr Manager
CBRE
Montreal, QC
- Full-time
As a CBRE Regional Facilities Senior Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of medium…
Added 3 hours ago
Manager, DevSecOps
Rogers Communications
Toronto, ON
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…
Added 3 hours ago
EM
Director of Operations
EKU Master of Public Administration Program
Richmond, BC
- Full-time
…Residence Life are cohesive and efficient. Actively serving as the leader of administration, facilities, and technology for the department, the Director spearheads innovation across all…
Added 3 hours ago
N
Technical Support Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
Supply input to and utilize knowledge management tools, sharing knowledge proactively within the team.
Added 4 hours ago
D
Analyst/Consultant, Cyber Offensive Testing
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Vancouver, BC
- Full-time
As part of our Offensive Security testing and Incident response team, you will help our clients improve their overall security posture by proactively identifying security vulnerabilities in…
Added 4 hours ago
A
System Administrator
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Vancouver, BC
- $85,000 to $125,000 CAD / year
- Full-time
Support Microsoft Intune, endpoint configuration, device compliance, application deployment, and security baselines.
Added 4 hours ago
A
IT Coordinator
Actalent
Port Coquitlam, BC
- $70,000 to $80,000 CAD / year
- Full-time
…remotely wiping enterprise data from mobile devices to mitigate security…
Added 4 hours ago
KC
SOC Analyst Level 2 - Cyber Security
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- Full-time
Are you a talented leader with a proven track record for motivating teams and delivering exceptional client service?
Added 4 hours ago
RH
Senior Manager Analytics
Robert Half
Mississauga, ON
- $70 to $95 CAD / hour
- Contract
Work Arrangement: Hybrid, with 4 days per week onsite
Added 4 hours ago
SC
Commercial Lead
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Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 4 hours ago
TS
Resident Support Team Lead
The Salvation Army in Canada
Calgary, AB
- Part-time
Attends staff meetings and Resident Support Team Leader meetings.
Added 4 hours ago
W
Millwright
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Drayton Valley, AB
- Full-time
Willingness to work a rotating shift, including nights and weekends as required · Must have basic computer skills
Added 4 hours ago
W
Industrial Electrician
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- Full-time
The successful candidate must have excellent work history, be able to work independently, and work rotating shifts · All Applicants must have a Red Seal certification
Added 4 hours ago
TS
Resident Support Worker
The Salvation Army in Canada
Calgary, AB
- Part-time
Assists Resident Support Team Leader with weekly tool and medication cabinet audits.
Added 4 hours ago
MM
Manufacturing Engineer
Modine Manufacturing Company
Calgary, AB
- Full-time
…technology, Modine has sharpened its focus as a specialized leader in commercial HVAC and data center solutions into a new era. Throughout this evolution, our dynamic and collaborative…

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada