Jobs in Canada

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Added 1 hour ago
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Senior Policy Advisor (Online Harms), Child Health Policy Accelerator
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
TH
Senior Infrastructure Specialist
The Hospital for Sick Children
Toronto, ON
- Full-time
…healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and…
Added 1 hour ago
Senior Cloud Platform Analyst
Government of Alberta
Edmonton, AB
…across Microsoft Azure, AWS, and Google Cloud Platform (GCP). Lead cloud modernization, workload migration, automation, and integration initiatives using Azure DevOps, GitHub, and…
Added 2 hours ago
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Responsable mondial de la transformation et des solutions en IA, Pâtes et papiers / Global AI Transformation & Solutions Lead, Pulp & Paper
AFRY
Montreal, QC
- Full-time
Global AI Transformation & Solutions Lead, Pulp & Paper
Added 2 hours ago
SP
Solution Architect
Salesforce Partner Canada
BC · British Columbia, Canada
- Full-time
This role reports into the Specialized Services organization within Professional Services and works closely with Senior Solution Architects, Technical Architects, Solution Consultants,…
Added 2 hours ago
HP
Lead Data Engineer
Hartree Partners
Toronto, ON
- Full-time
We are looking for an experienced Senior Data Pipeline Engineering Lead to shape and deliver the data technology that underpins Finance, Operations, Risk and Compliance across our trading…
Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 2 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
…identify opportunities to simplify and standardize operations and lead the development and implementation of improved processes, dashboards, reporting tools and practical automation…
Added 3 hours ago
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Senior Director, Engineering - ICM
Jobgether
Canada
- Full-time
As Senior Director of Engineering for Incentive Compensation Management (ICM), you will lead the engineering organization responsible for developing and scaling a mission-critical…
Added 3 hours ago
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Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
…service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed…
Added 5 hours ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Must have development experiences in Azure Integration Services (Logic Apps,
Added 6 hours ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
Développeur(euse) de logiciels sénior, Unity Services Foundation
Added 6 hours ago
I
Cluster Site Reliability Engineer
iFrame
Toronto, ON · Greater Toronto Area, Canada
- Full-time
03 Run capacity planning across seven regions: forecast demand, model power and thermal headroom, work with procurement on lead times.
Added 6 hours ago
BH
Tech Lead - ToolHound
Beacon Holdings
Canada
- Full-time
This role is one of those seats. You will be the technical leader for ToolHound, a mature, profitable tool-and-asset-management platform used by industrial, construction, energy, and…
Added 6 hours ago
LC
Analyst, Promotion Optimization
Loblaw Companies Limited
Toronto, ON
- Full-time
…the business. We partner closely with Category Managers and senior leadership to optimize promotional strategies, deliver value-added insights, and drive incremental sales and margin.…
Added 6 hours ago
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Gestionnaire principal(e) régional(e) des installations / Regional Facilities Sr Manager
CBRE
Montreal, QC
- Full-time
As a CBRE Regional Facilities Senior Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of medium…
Added 6 hours ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
Reporting to the Team Lead, IT this role leads the Center of Excellence for PeopleSoft Support Services and is a PeopleSoft technical expert to the team which provides PeopleSoft Technical…
Added 6 hours ago
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Expression of Interest | Executive Assistant | Vancouver
lululemon
Vancouver, BC
- Full-time
Executive Assistant roles and request to be considered if an opening arises. Please note this is not a formal application for a specific Executive Assistant role. Our Talent Acquisition…
Added 7 hours ago
C
Gestionnaire de projets SAP senior (bilingue français/anglais)
CGI
Montreal, QC
- Full-time
SCGI is seeking a Senior Project Manager (Bilingual French/English) to lead complex SAP implementation and integration initiatives in manufacturing and supply chain environments. The…
Added 7 hours ago
CM
Director, Capital Projects
Cyclic Materials
Toronto, ON
- Full-time
The role follows a hybrid work model, with 4 days per week in the office and 1 day per week working from home
Added 7 hours ago
AF
HR Generalist
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Toronto, ON
- Full-time
Serve as a trusted HR advisor to senior leaders and functional leadership teams.
Added 7 hours ago
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Senior Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- $50 to $60 CAD / hour
- Contract
Lead New Product Introduction (NPI) activities for a market-leading optical test platform, ensuring smooth transition from R&D into manufacturing.
Added 7 hours ago
A
Senior Full Stack .NET Developer – Angular, C#, APIs & Production Support-NEG00008SE
Amyantek
Regina, SK
- Temporary
The proposed Senior Resource candidate must have the following skills listed below to be considered: · 1.Must have a minimum of five (5) years experience in:
Added 7 hours ago
A
Senior Security Engineer
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Mississauga, ON
- Full-time
5 to 8 years in a senior security engineering/Lead role.
Added 7 hours ago
SC
Commercial Lead
SYSTRA Canada
Toronto, ON
- Full-time
We are looking for a Senior Commercial Manager for the GoExpansion project as part of the MCS Delivery Partner Consortium.

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Work requirements

Jobs in Canada