Jobs in Canada

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Added 29 mins ago
TI
Engagement Manager, Analytics & AI
TrueBlue Inc.
Calgary, AB
- Full-time
We are seeking an Engagement Manager based in Calgary to lead and coordinate data analytics and AI engagements for strategic enterprise clients.
Added 29 mins ago
HC
Clinical Research Coordinator III (Nurse - Phase 1)
Health Careers Canada
Mississauga, ON
- Full-time
This is an ATC role and will require on-site 3 days per week
Added 29 mins ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 1 hour ago
RB
Lead Business Systems Analyst
Royal Bank of Canada
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 1 hour ago
RB
Director, Corporate Engagement and Internal Identity
Royal Bank of Canada
Toronto, ON
- Full-time
Lead RBC Royal Trust's internal thought leadership strategy, shaping the narrative and ensuring timely, high-quality content across all internal channels, including newsletters, town halls,…
Added 1 hour ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Must have development experiences in Azure Integration Services (Logic Apps,
Added 1 hour ago
RP
Pharmacy Manager
Rxvia Pharmacy
Vancouver, BC
- Full-time
…pharmacy practice. The organization supports ongoing learning and development to ensure that team members stay current with clinical guidelines and best practices. Rxvia Pharmacy offers a…
Added 2 hours ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
Senior Software Engineer - Unity Services Foundation
Added 2 hours ago
GC
Technical Writer
Game Companies
Montreal, QC
- Full-time
Technical depth and hands-on experience with software development workflows and concepts
Added 2 hours ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
Senior Software Engineer - Unity Services Foundation
Added 2 hours ago
GC
[Dungeons & Dragons PC Console] Concepteur(trice) de jeu technique - Technical Game Designer
Game Companies
Montreal, QC
- Full-time
As part of the development of our PC/Console Dungeons & Dragons project, we are looking for a Technical Game Designer to support the team in the development and implementation of gameplay…
Added 2 hours ago
GC
Gameplay Technical Lead (For Honor)
Game Companies
Montreal, QC
- Full-time
As a Technical Lead Gameplay, you’ll be an established leader, an expert in your field, who will rely on past learnings to guide decisions in the present and proactively plan for the…
Added 2 hours ago
GC
Sr. Full Stack Engineer
Game Companies
Montreal, QC
- Full-time
…the team grows, this role has a path to evolve into a Tech Lead Manager…
Added 2 hours ago
GC
Project Manager - Dead by Daylight | Gestionnaire de projet - Dead by Daylight
Game Companies
Montreal, QC
- Full-time
Are you ready to dive into the world of cutting-edge video game development? Headquartered in Montreal, Behaviour Interactive is at the forefront of the gaming industry, crafting…
Added 2 hours ago
VB
Sr Spec, IT
Vale Base Metals
Toronto, ON
- Full-time
…transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with…
Added 2 hours ago
BH
Tech Lead - ToolHound
Beacon Holdings
Canada
- Full-time
Beacon buys great vertical software businesses and makes them dramatically more valuable, not by squeezing them, but by giving them world-class engineering and AI leadership they could…
Added 2 hours ago
HT
Material Handler
Husky Technologies
Bolton, ON
- Full-time
Must be able to work rotating shift schedules
Added 2 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 3 hours ago
Senior Software Engineer - Reservations
OpenTable
Toronto, ON
This hybrid role requires working in the office two days per week · This is a hybrid opportunity (two days per week on-site) based out of our downtown Toronto, Ontario office
Added 3 hours ago
OG
Draftsperson
O'Connor Glass Ltd.
Charlottetown, PE
- Full-time
Prepare project designs and design proposals using Computer-Aided Design (CAD) software and traditional drafting methods when required.
Added 3 hours ago
CO
Technical Lead, HR/Finance (Oracle/PeopleSoft Enterprise FSCM & HCM Technical Administration)
City of Brampton
Brampton, ON
- Full-time
Reporting to the Team Lead, IT this role leads the Center of Excellence for PeopleSoft Support Services and is a PeopleSoft technical expert to the team which provides PeopleSoft Technical…
Added 3 hours ago
Manager, DevSecOps
Rogers Communications
Toronto, ON
You will lead cloud operations strategy, ensuring secure, scalable infrastructure, with a strong focus on AWS, through IaC tools like Terraform and CloudFormation.
Added 3 hours ago
S
Senior Software Engineer
SalesJack
Toronto, ON
- Full-time
SalesJack is a fast-growing, profitable sales software platform (CRM, Prospecting Service) purpose-built for independent businesses in the construction supply industry. Our team and…
Added 3 hours ago
GC
Line Producer - EA SPORTS™ FC
Game Companies
Vancouver, BC
- Full-time
…for the FC Companion App in EA SPORTS FC, you will direct and lead a team responsible for delivering a cross-platform mobile product that reaches and engages millions of FC players across…
Added 3 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
As Research Assistant (public engagement), you will be responsible for the development, implementation, and evaluation of CADeN’s public engagement campaign. As part of this work, you will…

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada