Jobs in Canada

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Added 3 mins ago
J
Senior Director, Engineering - ICM
Jobgether
Canada
- Full-time
As Senior Director of Engineering for Incentive Compensation Management (ICM), you will lead the engineering organization responsible for developing and scaling a mission-critical…
Added 3 mins ago
WS
Senior Millwright
Wolf Steel Ltd
Barrie, ON
- Full-time
Job Purpose: The Millwright will play a crucial role in supporting the team within our highly technical fabrication facility. They will be responsible for the installation, maintenance,…
Added 3 mins ago
WS
Senior Millwright
Wolf Steel Ltd
Barrie, ON
- Full-time
Shift: Day Shift - 7:00am to 3:30pm
Added 3 mins ago
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Senior Privacy Impact Assessment (PIA) Specialist
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Demonstrated strong communication and engagement skills with ability to lead teams in discovery sessions to elicit details of technical solutions, business processes and/or policies, strong…
Added 33 mins ago
TC
Project Coordinators
ThirdEye CyberSecurity
Regina, SK
- Contract
The proposed Resource must have the following qualifications/requirements:
Added 33 mins ago
C
Growth Marketing Specialist
Caedus
Canada
- Full-time
Marketing stack expertise: Advanced, hands-on technical proficiency in marketing automation administration, complex workflow logic, lead scoring models, and campaign infrastructure.
Added 33 mins ago
TI
Engagement Manager, Analytics & AI
TrueBlue Inc.
Calgary, AB
- Full-time
We are seeking an Engagement Manager based in Calgary to lead and coordinate data analytics and AI engagements for strategic enterprise clients.
Added 33 mins ago
CF
Sr. Principal Program Lead, Digital Transformation & Technology
Chick-fil-A Frederick North
Mississauga, ON
- Full-time
Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build…
Added 1 hour ago
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Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory
Added 1 hour ago
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Sales Representative
Haystack
Canada
- Full-time
Lead discovery conversations and product demonstrations to articulate platform advantages clearly
Added 1 hour ago
CG
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON · Greater Sudbury, ON
- Full-time
Minimum 3 years of garage door industry experience required
Added 1 hour ago
MC
Production Manager / Large Format Printing
Multinational Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you a hands-on leader with deep technical expertise in large-format digital printing and finishing? Our client in the Signage & Digital Printing industry is looking for an experienced…
Added 1 hour ago
RB
Lead Full Stack Developer
Royal Bank of Canada
Toronto, ON
- Full-time
Must have development experiences in Azure Integration Services (Logic Apps,
Added 2 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Added 2 hours ago
VA
Overnight Veterinary Assistant, Calgary North Animal Hospital
VCA Animal Hospitals
Calgary, AB
- Internship
The successful candidate will be a believer in the possibilities of high-quality veterinary medicine and patient care - with the expertise and technical know-how to make them happen.
Added 2 hours ago
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Drain Technician
Boardwalk
AB · Edmonton, AB
- Full-time
Ensure daily communication with the team lead and the plumbing team
Added 2 hours ago
NA
Senior Broker, Commercial Insurance
NFP, an Aon company (Canada)
Toronto, ON
- Full-time
Provincial P&C License required or obtained within 90 days of employment
Added 2 hours ago
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Principal Data Engineer, User Success (Agentic Experiences)
Autodesk
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Demonstrated ability to lead cross-functional technical initiatives, influence architecture, define engineering standards, and mentor engineers
Added 2 hours ago
GC
Développeur(euse) de logiciels sénior | Senior Software Developer
Game Companies
Montreal, QC
- Full-time
We are looking for a Senior Software Developer to join our team in Montreal. You will drive the technical direction of our core API Gateways, which process a billion daily calls, and shape…
Added 2 hours ago
GC
Technical Writer
Game Companies
Montreal, QC
- Full-time
In this role, you will gain a deep technical understanding of Unity products by working closely with engineering teams and the technologies themselves. You will apply that understanding and…
Added 2 hours ago
GC
Senior Software Engineer | Développeur(euse) de logiciels sénior
Game Companies
Montreal, QC
- Full-time
Added 2 hours ago
GC
[Dungeons & Dragons PC Console] Concepteur(trice) de jeu technique - Technical Game Designer
Game Companies
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Join our talented team as we embark on an uncharted gaming adventure! We're on the lookout for a passionate Technical Game Designer to contribute their skills to our Dungeons & Dragons…
Added 2 hours ago
GC
Gameplay Technical Lead (For Honor)
Game Companies
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As a Technical Lead Gameplay, you’ll be an established leader, an expert in your field, who will rely on past learnings to guide decisions in the present and proactively plan for the…
Added 2 hours ago
GC
Sr. Full Stack Engineer
Game Companies
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…the team grows, this role has a path to evolve into a Tech Lead Manager…
Added 2 hours ago
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Project Manager - Dead by Daylight | Gestionnaire de projet - Dead by Daylight
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Montreal, QC
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Lead and support individual contributors in achieving their goals.

Chick-fil-A Frederick North

Sr. Principal Program Lead, Digital Transformation & Technology

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 21, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

Job Description

As Chick-fil-A continues to expand in Canada, we are seeking a visionary technology leader to shape and advance the market’s digital and technology ecosystem. This role will be responsible for ensuring that restaurant technology platforms, digital capabilities, and support services effectively enable Operators to deliver an exceptional restaurant experience.

In partnership with internal stakeholders and third-party vendors, this role will oversee the implementation, support, and continuous improvement of core restaurant systems, payment solutions, and network infrastructure, with a particular focus on successfully opening and scaling new restaurants. The leader will also play a critical role in guiding the transition to a new technology stack and ecosystem, helping position Canada for future growth.

This individual will help define and execute the long-term technology strategy for Canada, shaping a multi-year roadmap that aligns technology investments with business priorities and market expansion goals.

Responsibilities

Serves as the digital and technology lead for Canada, partnering with the Division Leader, the broader Canada Division team, and the Digital Transformation & Technology (DTT) team to build and execute the Canada technology portfolio and roadmap.
Understands requirements of the region and designs technology solutions that will fulfill business objectives.
Leads the coordination and implementation of technology required for a restaurant grand opening, ensuring that all technology requirements are installed to support a smooth opening for both Customers and Operators.
Leads the definition, implementation, and ongoing improvement of IT service levels to deliver excellent support experiences for application end users. Establish and lead the support organization to consistently achieve and continuously improve agreed service level and operational level commitments.
Until there is a team in place, serves as the Restaurant Operator Single-Point-of-Contact (SPOC) for Chick-fil-A restaurant Operators in Canada for technical operations matters.
Coordinates with internal and external resources to provide timely responses to Operators’ technology issues and inquiries.
Escalates issues promptly, using sound business judgment, and mobilize internal and external resources for timely resolution to restore normal restaurant operations.
Locates, evaluates, and selects technology partners and vendors to help build an effective technology and digital systems portfolio to support the unique needs of the region, in partnership with the broader DTT Center of Excellence.
Partners closely with the broader US-based Chick-fil-A Center of Excellence to understand and implement corporate standards for: Enterprise Architecture, Technology Strategy, and Cyber-Security.
Actively encourages reuse of Chick-fil-A global tools where applicable.
Serves as the advocate for Canada-specific needs to influence Chick-fil-A standards and global applications.

Required Qualifications (Knowledge, Skills, & Abilities)

Technology Service Delivery experience
Experience leading large, complex technical initiatives and programs
Experience with development approaches and techniques
Experience in driving teams, management, and senior leadership to decisions 
Ability to understand and influence business needs, then translate them to techno-functional requirements that deliver desired outcomes
Strong verbal and written communication skills 
Excellent personal and relational intelligence 
Self-starter and self-motivated for continuous improvement.
Curious and innovative.
Collaborative; ability to co-create.
Motivates and empowers others.
A doer; operates at pace and with care.
International mindset.
Experience leading a technology function and teams

Preferred Qualifications (Knowledge, Skills, & Abilities)

Experience in Food and Beverage, Restaurant, Hospitality, or Retail industries preferred.
Breadth and depth of knowledge across technology software, hardware and solution-building (including Cloud, API, platform architecture)
Track record of designing, building, implementing and supporting retail technology (e.g. Point of sale, payments, websites).

Required Years Of Experience

10

Preferred Years Of Experience

10

Travel Requirements

20%

Required Level Of Education

Bachelor's degree or equivalent experience

Preferred Level Of Education

Bachelor's Degree

Preferred Major/Concentration

Management Information Systems, Computer Science, Software engineering, Information Systems

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead Canada's digital and technology portfolio, strategy, and roadmap, aligning technology solutions with business needs and restaurant expansion. Oversee restaurant technology implementations and support, including grand openings, service levels, vendor partnerships, and coordination with Chick-fil-A's global technology teams.

Requirements

Requires 10 years of experience, including technology service delivery, leadership of complex technical programs, and experience leading a technology function and teams. Candidates should be able to translate business needs into technology requirements, communicate effectively, and collaborate across teams; a bachelor's degree or equivalent experience is required, with a bachelor's degree preferred.

Skills

Technology Service Delivery
Program Leadership
Digital Transformation
Technology Strategy
Restaurant Technology
IT Service Management
Vendor Management
Stakeholder Management
Enterprise Architecture
Cybersecurity
Payment Solutions
Network Infrastructure
Cloud Technology
API Integration
Platform Architecture
Point-of-Sale Systems

Visa sponsorship

Not detected in the job text

Keywords

Digital Transformation
Technology Strategy
Technology Portfolio
Technology Roadmap
Restaurant Technology
Technology Service Delivery
IT Service Levels
Operational Level Commitments
Restaurant Grand Openings
Point-of-Sale Systems
Payment Solutions
Network Infrastructure
Enterprise Architecture
Cybersecurity
Cloud
API
Platform Architecture
Vendor Management
Technology Partners
Retail Technology
Application Support
Technology Operations
Program Management
Food and Beverage
Hospitality
Canada Market Expansion

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Jobs in Canada