Branch Floater - Permanent Full-Time - Vancouver/Richmond - BC
- Vancouver, BC, Canada
Starting Pay Rate: $19.00 per hour · Full-time
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Job details
- Pay
- Starting Pay Rate: $19.00 per hour
- Job type
- Full-time
- Apply by
- Experience
- 2+ years of retail, branch or customer service experience
- Posting language
- English
- Posted
Original job description
Company Description
We make shipping easier for Canadian businesses and entrepreneurs.
Since 2001, Chit Chats has helped small businesses and entrepreneurs ship across Canada and around the world with simple, affordable shipping solutions.
But we’re more than a shipping company. We’re a team of people who care about helping others succeed. We’re curious about how we can do things better, cheerful in how we show up, and always ready to help.
If you want to work somewhere your ideas matter, your teammates have your back, and the work you do helps Canadian businesses and entrepreneurs grow, you’ll fit right in at Chit Chats!
Job Description
We’re looking for a Branch Floater/Lead who brings positive energy, curiosity and care to everything they do.
You’ll help lead our branch operations, support and motivate the team, create great client experiences, and jump in wherever you’re needed to keep things moving.
What You’ll Do
Primarily at our Richmond/Vancouver location, with flexibility to support our Surrey location.
Why Chit Chats?
If you take pride in helping people, enjoy solving problems, and believe work should be both meaningful and enjoyable, we’d love to meet you.
Bring your care, curiosity and cheer - and help us make shipping easier for Canadian businesses and entrepreneurs.
Qualifications
What You Bring
Total Rewards and Compensation:
Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.
As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
We make shipping easier for Canadian businesses and entrepreneurs.
Since 2001, Chit Chats has helped small businesses and entrepreneurs ship across Canada and around the world with simple, affordable shipping solutions.
But we’re more than a shipping company. We’re a team of people who care about helping others succeed. We’re curious about how we can do things better, cheerful in how we show up, and always ready to help.
If you want to work somewhere your ideas matter, your teammates have your back, and the work you do helps Canadian businesses and entrepreneurs grow, you’ll fit right in at Chit Chats!
Job Description
We’re looking for a Branch Floater/Lead who brings positive energy, curiosity and care to everything they do.
You’ll help lead our branch operations, support and motivate the team, create great client experiences, and jump in wherever you’re needed to keep things moving.
What You’ll Do
- Lead the branch: Keep daily operations running smoothly, safely and efficiently.
- Champion the client: Create helpful, welcoming experiences.
- Support your team: Lead by example and help create a positive, collaborative environment.
- Keep things moving: Ensure shipments are processed accurately, efficiently.
- Jump in: Support freight handling other branch needs.
- Make things better: Look for opportunities to improve how we work and serve our clients.
- Live our values: Be Caring, Curious and Cheerful in how you lead, communicate and show up.
Primarily at our Richmond/Vancouver location, with flexibility to support our Surrey location.
Why Chit Chats?
If you take pride in helping people, enjoy solving problems, and believe work should be both meaningful and enjoyable, we’d love to meet you.
Bring your care, curiosity and cheer - and help us make shipping easier for Canadian businesses and entrepreneurs.
Qualifications
What You Bring
- 2+ years of retail, branch or customer service experience
- Strong communication, organization and problem-solving skills
- A genuine passion for helping people
- A positive, proactive “let’s figure it out” attitude
- Computer and administrative skills
- Comfortable working in a fast-paced, hands-on environment
- Class 1 safety shoes required
Total Rewards and Compensation:
- Starting Pay Rate: $19.00 per hour
- Employer paid Group Benefits (Health, Dental and Vision; 80% coverage).
- Annual Year-End Bonus.
- Birthday leave (Paid).
- Two weeks paid vacation
- A rich GRSP plan eligibility after 3 months of employment
- This is a Permanent Full-Time position.
Please note that the successful candidate will be subject to reference and criminal background checks prior to employment.
As a federally regulated employer, Chit Chats Express fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.
More about this job
Responsibilities
Lead daily branch operations to ensure they run smoothly, safely, and efficiently, while supporting and motivating the team. Provide welcoming client service, process shipments accurately, assist with freight and other branch needs, and identify opportunities to improve operations.
Requirements
Applicants should have at least two years of retail, branch, or customer service experience, along with strong communication, organizational, and problem-solving skills. They should be proactive, comfortable in a fast-paced hands-on environment, have computer and administrative skills, and wear Class 1 safety shoes.
Skills
- Branch Operations
- Team Leadership
- Customer Service
- Communication
- Organization
- Problem-Solving
- Shipment Processing
- Freight Handling
- Computer Skills
- Administrative Skills
- Process Improvement
- Teamwork
- Safety Awareness
Benefits
- Employer-Paid Health Benefits
- Employer-Paid Dental Benefits
- Employer-Paid Vision Benefits
- Annual Year-End Bonus
- Paid Birthday Leave
- Two Weeks of Paid Vacation
- Group Retirement Savings Plan Eligibility After Three Months
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Management & Leadership
- Customer Service & Support
- Retail
Keywords
- Branch Operations
- Retail
- Customer Service
- Team Leadership
- Shipment Processing
- Freight Handling
- Shipping
- Transportation
- Logistics
- Supply Chain
- Client Experience
- Process Improvement
- Communication
- Organization
- Problem-Solving
- Computer Skills
- Administrative Skills
- Class 1 Safety Shoes
- Workplace Safety