Healthcare IT Cutover Coordinator (EHR Implementation)

We are looking for a Healthcare IT Cutover Coordinator (EHR Implementation) to join our team of consultants in our Montreal office on a permanent basis.

This is a hybrid position and will be performed in an English-speaking environment.

As a Chrome Technologies consultant, the successful candidate will work with our clients to deliver the projects they have entrusted to us.

Responsibilities

The Healthcare IT Cutover Coordinator will be responsible for:

• Coordinating and tracking application decommissioning activities.
• Managing access to decommissioned applications.
• Coordinating the deactivation of application interfaces.
• Supporting patient number migration and conversion strategies.
• Supporting location migration strategies within the Arc application (CHR initiative).
• Coordinating application vendors during the cutover period, including:
• Activity planning and sequencing.
• Timeline management.
• RACI development and follow-up.
• Acting as the main liaison with the Connected Health Record (CHR) Cutover Lead.
• Supporting any other activities related to application cutover.

Cutover Planning & Execution

• Deliver all activities identified under this role.
• Coordinate application-related pre-go-live, go-live, and immediate post-go-live activities in collaboration with the CHR Cutover Lead, Digital Health teams, IT teams, vendors, and Santé Québec.
• Support project managers in developing and executing cutover plans.
• Maintain regular follow-up with the CHR Cutover Lead.

Project Coordination

• Work closely with Digital Health teams, IT teams, vendors, and Santé Québec to align cutover plans.
• Communicate milestones, timelines, expectations, and status updates to stakeholders.
• Facilitate cutover meetings and readiness reviews.

Risk & Issue Management

• Identify risks, dependencies, and conflicts related to cutover activities.
• Develop mitigation plans and escalate issues when required.
• Monitor readiness checkpoints to ensure timelines remain on track.

Operational Readiness

• Ensure all stakeholders, including CIUSSS teams, vendors, Harris, and Santé Québec, understand their roles and responsibilities.
• Validate completion of all required cutover activities prior to go-live.

Reporting & Documentation

• Track and report cutover progress, risks, issues, and readiness status.
• Maintain detailed documentation, including cutover plans, playbooks, and lessons learned.

Required Qualifications

• Experience managing cutover activities for EHR implementation projects.
• Strong understanding of healthcare operations and clinical workflows.
• Proven project management experience supporting large-scale system deployments.
• Excellent organizational, communication, and stakeholder management skills.
• Ability to manage complex timelines in fast-paced go-live environments.

Preferred Qualifications (assets)

• Experience with EHR implementations in hospital or healthcare environments.
• PMP certification or equivalent project management training.