Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 9 hours ago
V
Healthcare Policy Reporting Specialist I (HPRS I) (CAD)
Valeris
BC · British Columbia, Canada
- Full-time
Must have at least 1 year of Quantitative & Qualitative Research experience
Added 9 hours ago
AG
Customer Support Representative
ATCO Group
Lloydminster, SK · Bonnyville, AB
- Full-time
As a Customer Support Representative, you’ll help manage customer and stakeholder relationships across the region. You’ll work closely with customers and internal teams to understand…
Added 9 hours ago
A
Regional Channel Representative - Central Region
ABB
Milton, ON
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 9 hours ago
BC
Logistics & Transports Coordinator
BEWI Connect
Laval, QC
- Full-time
Full support to his appointed representative(s); take care of all loads and provide him/her with all the information necessary for the success of the team and the company
Added 16 hours ago
IC
Senior Counsel, Life Insurance
ivari Canada
Toronto, ON
- Full-time
Knowledge of estates law and its application to life insurance products, beneficiary designations and death claims.
Added 16 hours ago
C
Senior Specialist CNESST - 12 month contract
CN
Quebec, QC
- Contract
The incumbent is responsible for managing the end-to-end lifecycle of employee disability claims, from initial intake through return to work, serving as the primary point of contact for all…
Added 1 day ago
IC
Senior Consultant, Underwriting, Claims & Risk Management
ivari Canada
Toronto, ON
- Full-time
As our Senior Consultant, Underwriting, Claims & Risk Management, you will play a key role in ensuring the fair, timely, consistent and compliant underwriting and adjudication of complex…
Added 1 day ago
LC
Representative, Customer Service - Supply Chain
Loblaw Companies Limited
Brampton, ON
- Full-time
Join us as a Customer Service Representative in our Supply Chain Replenishment team where we bring products from our distribution centres to our grocery and pharmacy retail stores…
Added 1 day ago
A
Regional Channel Representative - Western Region
ABB
Calgary, AB
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 1 day ago
A
Regional Channel Representative - Western Region
ABB
Coquitlam, BC
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 1 day ago
FN
Customer Care Facilitator
First Nations University of Canada
Regina, SK
- Full-time
…customers in complex, serious and/or longer-term work injury claims. Customer experience is the key focus and team members are expected to provide superior service and support to our…
Added 1 day ago
NF
Field Sales Representative
Northbridge Financial
Mississauga, ON
- Full-time
- Other
…Canadian businesses. You'll collaborate with Underwriting, Claims, Loss Prevention, and leadership teams to create exceptional client experiences and long-term partnerships. Backed by…
Added 1 day ago
BH
HR Generalist
Bayshore HealthCare
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Function as the most responsible HR representative in the absence of the HR Manager.
Added 1 day ago
TS
HR Representative
TCL Supply Chain (Supply Chain)
Acheson, AB
- Full-time
As a Human Resources Representative, you will play a key role in supporting employees and leaders through disability and leave management processes. You will coordinate WCB claims,…
Added 1 day ago
V
Service Counter Administrator
Vistek
Toronto, ON
- Full-time
Processing vendor, manufacturer, and 3rd party warranty claims.
Added 1 day ago
CT
Senior Planner
Creation Technologies
Vancouver, BC
- Full-time
Support execution of End of Life (EOL) programs (transfers, project completion, disengagement) regarding customer liability claims, excess and obsolete material, and any related disposition.
Added 1 day ago
Administrative Assistant III, Division of Respirology
Nova Scotia Health and IWK Health
Halifax, NS
…2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job…
Added 1 day ago
OI
HVAC Parts & Supply Inside Sales Representative
Olympic International Sales Limited
North Vancouver, BC
- Full-time
Olympic International is looking for an Inside Sales Representative for our HVAC Parts and Supply team. As a leading wholesale distributor of HVAC and refrigeration equipment, parts, and…
Added 1 day ago
LC
Credit Representative
Lactalis Canada
Toronto, ON · Etobicoke, ON
- Full-time
The Credit Representative is responsible for managing the release of customer orders and collection of payment for an assigned portfolio of accounts. The Credit Representative works closely…
Added 1 day ago
Gas Bar Manager
Calgary Co-op
Calgary, AB
Liaison within the community as a public relations representative or the company.
Added 1 day ago
Senior Inside Appraiser - Property
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · North York - Toronto, ON (Hybr, ON · Edmonton, AB (Hybrid), AB
The Senior Inside Appraiser contributes to Wawanesa’s goal of delivering exceptional and consistent claims service experience through the assessment and evaluation of complicated property…
Added 1 day ago
Credit Representative
Lactalis
Toronto, ON
The Credit Representative is responsible for managing the release of customer orders and collection of payment for an assigned portfolio of accounts. The Credit Representative works closely…
Added 1 day ago
D
Financial security advisor, Life and health insurance
Desjardins
L'Île-Perrot, QC · Châteauguay, QC · Caisse Desjardins de Vaudreuil-Soulanges
- Full-time
Must have a valid driver's license and access to a vehicle
Added 1 day ago
A
Project Cost Controller
ANDRITZ
Pointe-Claire, QC
- Full-time
Change management, including preparation of change order request and claims in front of customers or suppliers and insurers;
Added 1 day ago
SN
Inside Sales
Sinoboom North America
Burlington, ON
- Full-time
The Inside Sales Representative provides administrative and customer support for the Canada region, with a focus on managing warranty claims, coordinating expense submissions, and…

Chubb

Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 13, 2027
Posting language: English · French
Posted: Oct 15, 2026

Original job description

English section of this bilingual listing.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

KEY OBJECTIVE:

We are looking for an individual who is interested in working in a fast-paced call centre environment to help deliver best-in class service to our broker partners. After completing a comprehensive training program, you will help serve the personal insurance needs of our internal and external customers. This includes the handling of business transactions via phone, e-mail, and carrying out on-line transactions including quoting new business, issuing new lines, processing billing changes and various endorsement requests. Customer Service Representatives build strong broker relationships by providing guidance and knowledge of Chubb products and services, problem-solving, and cross-selling and up-selling on incoming calls and emails.

The Personal Risk Service Centre operating hours are Monday –Friday 8:30am -7:00 pm

MAJOR RESPONSIBILITIES:

Communicate with brokers via e-mail and phone (on average 30-40 inbound calls per day);
Respond and handle broker requests for new business lines, endorsements and renewal policies while providing superior customer service;
Provide quotes to brokers and cross sell coverage to round out accounts;
Conduct regular follow up with brokers for additional policy / client information;
Review incoming requests, making appropriate decisions and processing accordingly;
File set-up and maintenance on personal risk system;
Ongoing liaison with underwriters regarding decisions on accounts;
Ensure ability to work different contact centre shifts within the business hours of 8:30am to 7:00pm, as scheduled by supervisor;
Learn the basic concepts of Personal Lines insurance and Chubb products (home, auto, valuable articles/collectibles, etc)
Additional tasks as assigned.

QUALIFICATIONS:

Bilingualism required (French and English). Bilingualism in French and English is necessary to ensure effective communication with all stakeholders of the Chubb company.
College/university degree or equivalent insurance-related education is an asset;
Previous experience in a high-volume contact center with a focus on decision making is an asset;
Previous insurance or financial services experience is an asset, as are CIP courses or a willingness to take CIP courses through the Insurance Institute;
Proven customer service skills and ability to work well with people;
Excellent verbal and written communication skills;
Proven ability to solve problems independently and with success;
Ability to work well in a team and to function in a multi-task environment;
Aptitude for evaluating, analyzing and interpreting information;
Ability to prioritize, work efficiently within tight timelines and is adaptable to change;
Strong organizational and time management skills with the ability to follow-up independently;
High degree of comfort in working with numbers and computer systems.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

---------------------------------------------------------------------------------------------------

Read the full bilingual original

KEY OBJECTIVE:

The Personal Risk Service Centre operating hours are Monday –Friday 8:30am -7:00 pm

MAJOR RESPONSIBILITIES:

Communicate with brokers via e-mail and phone (on average 30-40 inbound calls per day);
Respond and handle broker requests for new business lines, endorsements and renewal policies while providing superior customer service;
Provide quotes to brokers and cross sell coverage to round out accounts;
Conduct regular follow up with brokers for additional policy / client information;
Review incoming requests, making appropriate decisions and processing accordingly;
File set-up and maintenance on personal risk system;
Ongoing liaison with underwriters regarding decisions on accounts;
Ensure ability to work different contact centre shifts within the business hours of 8:30am to 7:00pm, as scheduled by supervisor;
Learn the basic concepts of Personal Lines insurance and Chubb products (home, auto, valuable articles/collectibles, etc)
Additional tasks as assigned.

QUALIFICATIONS:

Bilingualism required (French and English). Bilingualism in French and English is necessary to ensure effective communication with all stakeholders of the Chubb company.
College/university degree or equivalent insurance-related education is an asset;
Previous experience in a high-volume contact center with a focus on decision making is an asset;
Previous insurance or financial services experience is an asset, as are CIP courses or a willingness to take CIP courses through the Insurance Institute;
Proven customer service skills and ability to work well with people;
Excellent verbal and written communication skills;
Proven ability to solve problems independently and with success;
Ability to work well in a team and to function in a multi-task environment;
Aptitude for evaluating, analyzing and interpreting information;
Ability to prioritize, work efficiently within tight timelines and is adaptable to change;
Strong organizational and time management skills with the ability to follow-up independently;
High degree of comfort in working with numbers and computer systems.

---------------------------------------------------------------------------------------------------

Chubb est un chef de file mondial dans le domaine de l’assurance. Présente dans 54 pays, Chubb offre des assurances de biens et de dommages aux particuliers et aux entreprises, des assurances accident et maladies complémentaires pour les particuliers, ainsi que de la réassurance et de l’assurance vie à une grande variété de clients. Notre compagnie se distingue grâce à un large éventail de produits et services, une vaste capacité de distribution, une santé financière exceptionnelle, son excellence en souscription, une expertise supérieure en matière de traitement des sinistres, en plus de sa présence locale à travers le monde.

OBJECTIFS PRINCIPAUX : Nous recherchons une personne intéressée à travailler dans un centre d’appel dynamique afin d’offrir un service de première qualité à nos partenaires courtiers. Après avoir terminé un programme de formation complet, vous aiderez à répondre aux besoins en assurance des particuliers de nos clients internes et externes. Cela comprend le traitement des transactions commerciales par téléphone, par courriel et la réalisation de transactions en ligne, notamment la tarification de nouvelles affaires, l’émission de nouvelles polices, le traitement des modifications de facturation et diverses demandes d’avenants. Les représentants au service à la clientèle doivent établir de bonnes relations avec les courtiers en offrant des conseils et de l’information sur les produits et services Chubb, en réglant des problèmes, en effectuant de la vente croisée ou de la vente de gamme supérieure, par téléphone et par courriel.

Le Centre du service des risques des particuliers est ouvert du lundi au vendredi, de 8 h 30 à 19 h 00.

RESPONSABILITÉS PRINCIPALES :

Communiquer avec les courtiers par courriel et par téléphone (en moyenne de 30 à 40 appels entrants par jour);
Répondre aux demandes des courtiers concernant les nouveaux contrats, les avenants et les renouvellements de polices, et les traiter, tout en offrant un service à la clientèle de qualité supérieure;
Fournir des soumissions aux courtiers et vendre des couvertures complémentaires pour compléter les comptes;
Faire un suivi régulier avec les courtiers pour obtenir des renseignements additionnels sur les polices ou les clients;
Vérifier les demandes reçues, prendre une décision appropriée relativement à chaque demande et procéder en conséquence;
Créer et garder à jour des dossiers dans le système du Service des risques des particuliers;
Maintenir un échange permanent avec la souscription à propos des décisions prises relativement aux comptes;
S’assurer de pouvoir travailler à différents quarts de travail du centre d’appels pendant les heures d’ouverture, soit de 8 h 30 à 19 h 00, selon l’horaire établi par le superviseur;
Apprendre les concepts de base de l’assurance des particuliers et des produits Chubb (habitation, automobile, objets de valeur ou de collection, etc.);
Tâches connexes, telles qu’attribuées.

COMPÉTENCES :

Bilinguisme requis (français et anglais); Le bilinguisme en français et en anglais est requis pour assurer une communication efficace avec tous les intervenants de l’entreprise Chubb;
Diplôme collégial ou universitaire ou formation équivalente dans le domaine des assurances un atout;
Une expérience antérieure dans un centre d’appels à grand volume axée sur la prise de décisions est un atout;
Une expérience antérieure en assurance ou en services financiers est un atout, tout comme les cours du programme de PAA ou la volonté de suivre les cours du programme de PAA par l’entremise de l’Institut d’assurance;
Compétences en service à la clientèle et très bon esprit d’équipe;
Excellentes aptitudes en communications (oral et écrit);
Capacités démontrées à résoudre des problèmes de manière autonome;
Aptitude à travailler en équipe et à gérer plusieurs responsabilités à la fois;
Capacité à étudier, analyser et interpréter divers renseignements;
Capacité à établir des priorités, à travailler efficacement avec des délais restreints et à s’adapter aux changements;
Excellentes aptitudes organisationnelles, bonne gestion du temps et capacité à faire les suivis de manière indépendante;
Extrêmement à l’aise avec les chiffres et les systèmes informatiques.

Chez Chubb, nous nous engageons à offrir l’égalité des chances en matière d’emploi à tous les employés et candidats. Notre politique consiste à offrir des chances égales d’emploi aux employés et aux candidats sur la base des compétences liées au poste et de la capacité à effectuer le travail. Si vous avez besoin que des mesures d’adaptation soient prises pendant le processus de recrutement ou au moment de l’embauche, veuillez aviser le Service des ressources humaines. Si un(e) candidat(e) sélectionné(e) demande un aménagement pendant le processus de recrutement, Chubb consultera le(la) candidat(e) afin de lui fournir un aménagement approprié à ses besoins en matière d’accessibilité.

Apply on LinkedIn About employer

More about this job

Responsibilities

Handle broker requests by phone, email, and online transactions, including quotes, new policies, renewals, billing changes, and endorsements. Build broker relationships through product guidance, follow-up, problem-solving, and cross-selling or upselling, while maintaining files and liaising with underwriters.

Requirements

French-English bilingualism is required, along with strong customer service, communication, problem-solving, teamwork, organizational, and numerical skills. A college or university degree, high-volume contact centre experience, insurance or financial services experience, and CIP coursework are assets rather than requirements.

Skills

Bilingual Communication
Customer Service
Insurance Quoting
Cross-Selling
Upselling
Problem-Solving
Decision-Making
Written Communication
Verbal Communication
Multitasking
Information Analysis
Prioritization
Time Management
Organization
Computer Systems

Visa sponsorship

Not detected in the job text

Keywords

Personal Lines Insurance
Personal Risk Insurance
Home Insurance
Auto Insurance
Valuable Articles Insurance
Insurance Quotes
New Business
Policy Issuance
Policy Renewals
Endorsements
Billing Changes
Broker Services
Contact Centre
Inbound Calls
Email Support
Online Transactions
Cross-Selling
Upselling
Underwriting
File Maintenance
Insurance Institute
CIP Courses
French-English Bilingualism

Report this job

Work requirements

Jobs in Canada