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Added 5 mins ago
AC
Chef Manager - Healthcare
Aramark Canada
Calgary, AB
- Full-time
This is an opportunity for a strong culinary leader who can manage a busy operation, develop a team, and consistently deliver great food, while recognizing that in long-term care, the…
Added 29 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Your work will directly influence employee and leader experience, service quality, operational efficiency and HR’s capacity to focus on higher-value work. It is a role for a leader who is…
Added 29 mins ago
BC
Project Leader - Engineering
BBA Consultants
Val-d'Or, QC
- Full-time
We’re looking for a project leader in electrical engineering and automatiion with strong business acumen to manage projects and develop business relationships with our clients in Abitibi.
Added 29 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Weekend Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
Added 29 mins ago
S
Surface Treatment Operator (Plating Operator) - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 29 mins ago
S
Sandblasting Operator - Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…
Added 29 mins ago
V|
Field Engineering Co-op
Veolia | North America
Nanticoke, ON
- Internship
Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs…
Added 31 mins ago
R
Communications Coordinator
Raise
Vancouver, BC
- Full-time
…needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in…
Added 31 mins ago
DL
Talent Acquisition - Global Lead
DM Lyons Consulting
Toronto, ON · Greater Toronto Area, Canada
- $140,000 to $160,000 CAD / year
- Full-time
This leader will serve as both a strategic advisor and a hands-on program owner, partnering with executives, business leaders, HR Business Partners and subject-matter experts across a…
Added 31 mins ago
R
Engineer Preventive Maintenance Programs
Raise
Burnaby, BC
- Full-time
…needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest electrical energy suppliers in…
Added 45 mins ago
WC
(CAN) Leader des ressources humaines en magasin
Walmart Canada
Baie-Comeau, QC
- Full-time
Added 45 mins ago
PV
General Manager
P3 Veterinary Partners
Halifax, NS
- Full-time
The successful candidate will serve as a steady, balanced leader focused on:
Added 57 mins ago
R
Branch Manager- EN
RBC
Gatineau, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 57 mins ago
BV
ASSISTANT MANAGER
Bikini Village
Mississauga, ON
- Full-time
Recognition program for years of service; Innovation program to encourage idea sharing;
Added 1 hour ago
E
Sales Coordinator
Evertz
Burlington, ON
- Full-time
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 1 hour ago
UO
Program Coordinator, Haskayne School of Business Executive & Professional Development
University of Calgary
Calgary, AB
- Full-time
The Haskayne School of Business is currently seeking a Full-time Limited Term Program Coordinator for approximately 12 months.
Added 1 hour ago
UO
Assistant Professor (Teaching), Bioprocessing, Cellular and Molecular Bioengineering
University of Calgary
Calgary, AB
- Full-time
…labs, as well as Capstone Design advising. Core needs in the program include molecular and cellular bioengineering, bioprocessinging, biomanufacturing, and transport phenomena. The ability…
Added 1 hour ago
CB
Business Development & Marketing Assistant
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
Experience supporting a shared-services team, senior leader or multi-stakeholder department is preferred.
Added 1 hour ago
MU
HR Partner JO 79249
McMaster University
Hamilton, ON
- Contract
Develops and facilitates orientation program(s), packages, policies and procedures for all staff in collaboration with the Department Leader(s), engaging key stakeholders as necessary.
Added 1 hour ago
WO
Clinical Services Manager - Critical Care Unit
William Osler Health System
Toronto, ON
- Full-time
The successful candidate will be an inspirational leader with a drive to foster a learning culture and an engaged and empowered workforce that enables best in class patient care and…
Added 1 hour ago
SW
Industrial Millwright 433A
Smurfit Westrock
Milton, ON
- Full-time
Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help…
Added 1 hour ago
TT
Retail Store Manager
The Talent Company
Fredericton, NB
- $50,000 to $60,000 CAD / year
- Full-time
This is an opportunity for a proven retail leader who enjoys being hands-on, building relationships, and motivating a team to achieve its goals while maintaining a positive,…
Added 1 hour ago
PM
Mechanical Project Manager
Pitt Meadows Plumbing
Vancouver, BC
- Full-time
Pitt Meadows Plumbing and Mechanical Systems has been a leader in the industry for over 40 years. We specialize in the installation of large-scale residential, commercial, institutional,…
Added 1 hour ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and…
Added 1 hour ago
TH
Laboratory Technician - Molecular Genetics (12 Month Contract)
The Hospital for Sick Children
Toronto, ON
- Contract
The Laboratory Technician, reporting to the Team Leader and/or Resource Technologist, collects, receives, accessions and sorts specimens for testing. The Laboratory Technician is…

Chubb

Bilingual Customer Service Representative, Personal Risk Service Centre (12 month contract)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 19, 2027
Posting language: English
Posted: Oct 21, 2026

Original job description

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

KEY OBJECTIVE:

The Claim Support Specialist will provide support and administrative assistance to the Claims Department. Contact is with both internal and external stakeholders, primarily with adjusters, brokers, insureds, and vendors.

MAJOR RESPONSIBILITIES:

Fielding incoming calls, emails, and physical mail to the Claim Contact Centre which include general inquiries, processing of new claims reported and acting on items within authority.
Providing initial guidance on new claims process and communicating to insureds expectations and future steps to be taken, as well as sending out acknowledgment letters.
Assigning files based on severity and maintaining an assignment log.
Acting as SME and main point of contact in managing the relationship with our offshore support team, Genpact, on a day-to-day basis.
Providing claims updates on behalf of the department to underwriters, brokers, insureds, and vendors.
Responding to daily task assignments from adjusters within the larger Claims Department to complete various administrative tasks, as assigned.
Acting as liaison and first point of contact for auditors.
Auditing daily financial processing results from each claim discipline to ensure claim files are properly documented and payments are in line with Chubb’s best practices.
Manually entering and verifying banking information received from insureds and claimants.
Reviewing current processes for control/optimization opportunities
Other tasks as assigned.

QUALIFICATIONS:

Bilingualism required (French and English). Bilingualism in French and English is necessary to ensure effective communication with all stakeholders of the Chubb company.
Completion of post-secondary university or college program and/or equivalent experience required.
Strong written and verbal communication skills; fluency in both English and French is an asset.
Exceptional customer service and interpersonal skills.
Proven ability to take initiative in solving problems independently.
Excellent organizational and time management skills with the ability to follow-up independently.
Ability to respond as a team player, in a multi-task environment.
Must possess an aptitude for technical, detail-oriented work.
Ability to work effectively under pressure.

At Chubb we are committed to providing equal employment opportunities to all employees and applicants. It is our policy to provide equal employment opportunities to employees and applicants based on job-related qualifications and ability to perform a job. If you require an accommodation during the hiring process or upon hire, please inform Human Resources. If a selected applicant requests accommodation during the recruitment process, Chubb will consult with the applicant in order to provide suitable accommodation that takes into account the applicant’s accessibility needs.

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More about this job

Responsibilities

Handle incoming inquiries and new claims, guide insureds through the claims process, assign files, and provide updates to stakeholders. Support claims administration through audit and payment checks, banking information entry and verification, coordination with offshore support, and process improvement.

Requirements

Bilingual French and English communication is required, along with post-secondary education or equivalent experience. The role calls for strong customer service, communication, organization, time management, independent problem-solving, teamwork, attention to detail, and the ability to work under pressure.

Skills

Bilingual Communication
Customer Service
Written Communication
Verbal Communication
Problem-Solving
Organization
Time Management
Attention To Detail
Multitasking
Teamwork
Claims Administration
Claims Processing
Stakeholder Communication
Financial Auditing
Data Entry
Process Optimization

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Claims
Claims Administration
Claims Processing
Customer Service
French
English
Bilingual Communication
Claim Contact Centre
Adjusters
Brokers
Insureds
Vendors
Claims Assignment
Offshore Support
Genpact
Claims Updates
Financial Processing
Claims Auditing
Payment Verification
Banking Information
Process Optimization
Stakeholder Communication
Administrative Support

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