Sales & Business Development Coordinator

You can’t make the perfect apple pie without the right mix of ingredients, and you can’t make a great company without the right mix of people. For more than 50 years, Chudleigh’s has been an important part of people’s lives. Our success hinges on the innovative, dedicated, and inspiring individuals who make up our team, and who pride themselves on making every Chudleigh’s experience sweet.

Today, we do our baking in a modern 110,000 square foot bakery, five minutes down the road from our family farm. With 200 dedicated full-time employees, we make delicious desserts for customers across North America and beyond!

Why You'll Love Working Here:

• Competitive Health, Dental & Vision Benefits (100% employer paid)
• RRSP Matching Program
• 3 Weeks' Annual Vacation
• Anniversary Paid Day Off
• Personal Development/Education Fund
• Fitness Reimbursement
• Safety Shoe Reimbursement
• Employee Referral Bonus
• Employee Assistance Program (EAP)
• Employee Rewards and Recognition Programs: Programs that recognize and reward employee achievements and contributions.
• Community Engagement: Opportunities to participate in community service and corporate social responsibility initiatives.
• Inclusive Workplace: An inclusive and diverse workplace where all employees are valued and respected.
• Sustainability Commitment: Work for a company committed to sustainability and making a positive impact on the environment.

Job Type: Permanent, Full-time

Annual Salary: $65,000 - $75,000

Work Location: Onsite (Milton, ON)

A SLICE OF THE ROLE

The Sales & Business Development Coordinator plays an important role in supporting Chudleigh’s Private Label Sales team while developing the knowledge and business experience required to build a career in sales.

This role provides hands-on exposure to the full sales cycle, including customer requests, quotations, product development, pricing, samples, customer presentations, CRM management, reporting, forecasting and new business opportunities. Working closely with the Business Development Managers and Director of Sales, the Coordinator will learn Chudleigh’s products, customers, manufacturing capabilities and business processes from the ground up.

While the role is initially focused on sales administration, coordination and execution, it is designed for an individual looking to build a career in Sales. Through hands-on experience supporting the Private Label Sales team, the successful candidate will develop a strong understanding of Chudleigh’s business, customers, products and sales processes, while gaining increased customer-facing and business development experience as their knowledge, capabilities and experience grow.

CORE COMPETENCIES

• Growth Potential
• Drive for Results
• Building Relationships
• Customer Focused

ROLE COMPETENCIES

• Organization & Attention to Detail
• Communication & Interpersonal Skills
• Initiative & Proactive Problem Solving
• Business & Sales Mindset
• Continuous Improvement Mindset (Lean)

CORE ROLE RESPONSIBILITIES

Sales & Support Coordination

• Serve as a key support resource for the Private Label Sales team, providing proactive coordination and ensuring the consistent execution of sales processes and administrative activities.
• Support Business Development Managers with customer requests, follow-ups, internal coordination, and project execution.
• Coordinate customer quotations, pricing documentation, retailer submission packages, and other sales-related documentation.
• Own the end-to-end product sample process, including request prioritization, coordination, preparation, shipment, and tracking
• Support the preparation and execution of customer presentations, business reviews, customer visits, trade shows, and sales meetings.

Customer & Business Development

• Participate in customer meetings and calls alongside Business Development Managers to build customer relationship management skills and gain sales experience.
• Support customer meeting preparation, follow-up, opportunity tracking, and next steps.
• Assist with researching and qualifying prospective customers, markets, retailers, and new business opportunities.
• Develop an understanding of customer needs, product opportunities, retailer requirements, and key business drivers. 

CRM Management

• Own the end-to-end CRM process for the Private Label Sales team, ensuring consistent and effective use across all stages of the sales process.
• Maintain the structure, accuracy, and integrity of customer, contact, opportunity, pipeline, and activity data within the CRM system.
• Establish and maintain CRM processes, standards, and best practices to ensure consistent adoption across the Sales team.
• Partner with the Sales team to ensure opportunities and customer activities are accurately captured and progressed through the appropriate stages.
• Identify and implement CRM improvements, reporting enhancements, and automation opportunities to improve visibility, efficiency, and overall Sales team effectiveness. 

Business & Sales Development

• Develop a strong understanding of Chudleigh’s products, customers, manufacturing capabilities, and Private Label business.
• Build knowledge of pricing, costing, margins, volumes, forecasting, and other key business considerations.
• Develop an understanding of the product development, commercialization, production, quality, supply chain, and customer launch processes.
• Learn how new business opportunities progress from initial lead through product development, launch, and ongoing account management.
• Build the business knowledge and sales skills required to take on increased customer and account responsibility over time. 

Reporting & Continuous Improvement

• Prepare and maintain recurring sales reports, dashboards, KPIs, and customer information to support the Sales team and Sales Leadership.
• Support the analysis of sales performance, customer trends, pipeline activity, and business metrics to identify trends, risks, and potential opportunities.
• Support annual budgets, customer planning, forecasting activities, and business reviews.
• Develop and maintain Sales Standard Operating Procedures, the Private Label Sales Playbook, tools, templates, and supporting documentation.
• Identify and implement opportunities to improve sales processes, reporting, workflows, and administrative efficiency. 

Other Duties

• Other duties as assigned

MUST HAVE INGREDIENTS

Education & Experience

• Bachelor’s degree or diploma in Business, Marketing, Sales, or a related field. 
• 1–3 years of relevant professional experience, preferably in sales support, customer service, business administration, CPG, or food manufacturing. 
• Demonstrated interest in developing a long-term career in Sales or Business Development. 
• Experience working in a fast-paced, customer-focused environment is considered an asset. 

Skills

• Strong organizational skills with exceptional attention to detail and follow-through. 
• Excellent written and verbal communication skills with the confidence to interact with customers and internal stakeholders. 
• Strong relationship-building and interpersonal skills with a customer-focused mindset. 
• Curious and eager to learn with a strong interest in understanding customers, products, pricing, and how the business operates. 
• Strong analytical and problem-solving skills with the ability to interpret sales and customer information. 
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and Teams. 
• Comfortable learning and working within CRM systems and other sales tools. 
• Ability to manage multiple priorities and deadlines in a fast-paced, team-oriented environment. 
• Self-driven, proactive, accountable, and willing to take on increased responsibility as knowledge and experience develop. 
• Ability and willingness to travel within North America and internationally.

Extra Flavour

• Dessert Manufacturing or Bakery experience
• Lean Six Sigma Yellow Belt certification or higher 

RECIPE FOR SUCCESS

The following traits are fundamental to an employee’s success at Chudleigh’s. These traits are non-negotiable because they are essential to create an environment where individuals will be successful in moving our Chudleigh’s Team forward.

Core Chudleigh’s Traits:

• Genuine – Show up authentically, take accountability 
• Resourceful – Think ahead, anticipate needs, and solve problems creatively 
• Enable Connections – Foster teamwork, communication, and community 

LIFE AT THE BAKERY - WORKING CONDITIONS

Physical Demands

This role is primarily performed in an office environment and requires regular use of a computer and other standard office equipment. The employee will frequently sit, stand, walk, use hands and fingers to operate equipment, and communicate clearly. Regular lifting of objects up to 25lbs and occasional lifting of objects up to 50lbs may be required. Vision requirements include close vision, color vision, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Work Environment

The work environment is typically quiet to moderate in noise level with minimal exposure to physical risk. The employee may occasionally be required to enter the production floor, where proper Personal Protective Equipment (PPE) must be worn at all times.

In compliance with Bill 190, we confirm that this job posting is for a new vacancy within our organization. As part of our recruitment process, we may use artificial intelligence tools to help review applications. These tools are intended to support efficiency and consistency, but final hiring decisions are always made by our hiring team. Chudleigh’s Ltd. is committed to maintaining a diverse and fair workforce. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our People & Culture Team (HR@chudleighs.com).

Thank you for your interest in Chudleigh's Bakery.