Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 6 days ago
C
Financial Service Representative
CIBC
Okotoks, AB
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 6 days ago
CF
Bilingual Client Services Representative
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs
Added 6 days ago
B
Manager, Identity and Access Management
Bombardier
Mississauga, ON
- $98,600 to $154,900 CAD / year
- Full-time
With our employees’ well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:
Added 6 days ago
Territory Sales Representative
Mettler Toledo
Mississauga, ON
This is a hybrid opportunity with 3 days in office and 2 days remote
Added 6 days ago
AA
Sales Pro
Advance Auto Parts
Whitby, ON
- $19.75 to $23.7 CAD / hour
- Full-time
Manage DIY services including testing, battery installation, wiper installs, etc.
Added 6 days ago
AA
Assistant general manager
Advance Auto Parts
Fredericton, NB
- $20.1 to $25.6 CAD / hour
- Full-time
Manage DIY services including battery installation, testing, wiper installs, etc.
Added 6 days ago
M
Manager, Affinity Advisor Marketing
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…funnel optimization; in high-growth environments (financial services industry knowledge is an asset, but not a…
Added 6 days ago
CB
Field Service Representative II
Canadian Blood Services
NS · Nova Scotia, Canada
- Full-time
Must have some knowledge/experience using CMMS (Computerized Maintenance Management System), example maintenance and service software
Added 6 days ago
FB
Sales Representative, Financial Services
Fairstone Bank
Winnipeg, MB
- Full-time
Join Fairstone as a Sales Representative, Financial Services and be part of our talented and growing team!
Added 6 days ago
Supervisor, Golf Operations BraeBen
City of Mississauga
Mississauga, ON
Work Location: Brae-Ben Golf Course - This is an in-person position, five days per week
Added 6 days ago
LH
2600002884 - Nurse Practitioner
Lakeridge Health
Whitby, ON
- Full-time
Must have satisfactory performance record;
Added 6 days ago
MF
Trade Representative
MD Financial Management | Gestion financière MD
Calgary, AB
- Full-time
Contributes to the overall success of the Virtual Channels, Wealth Services in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the…
Added 6 days ago
MF
Business Systems Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 6 days ago
Enterprise Sales Development Representative
Hootsuite
Vancouver, BC
…actionable consumer insights. We’re seeking a Sales Development Representative (SDR) to help us expand Hootsuite’s and Talkwalker’s customer base. You’ll use outbound prospecting strategies…
Added 6 days ago
Geospatial Supervisor (Program Admin Officer 4)
The Government of Nova Scotia
Flexible, NS
The Program Lead is responsible for providing advanced specialized program administrative or management work for programs with province-wide impacts. Responsibilities include overall…
Added 6 days ago
DI
Int Representative, Accident Benefits
Definity Insurance Company
Waterloo, ON
- Full-time
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Added 6 days ago
DI
Representative, Auto Claims
Definity Insurance Company
Mississauga, ON
- Full-time
…delivering exceptional service? We are looking for a Claims Representative to join our Auto Claims team. In this role, you will investigate, evaluate, and resolve first-party automobile…
Added 6 days ago
H
Nurse Practitioner
HealthCareersInSask.ca
Macklin, SK
- Full-time
…work under the direction of a manager in one of the designated program areas. Practicing within Saskatchewan Health Authority policies, CRNS standards, and legislated NP scope, the NP…
Added 6 days ago
H
Social Worker Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…the mandate of the ABCDP (Alvin Buckwold Child Development Program) Children’s Program as well as their families. The incumbent provides assessment, support, individual and group…
Added 6 days ago
W
Customer Service Representative (Sales Admin)
Wesco
Sudbury, ON
- Full-time
As a Customer Service Representative, you will provide post-sale support to the Sales Team to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine,…
Added 6 days ago
Sales Representative
Sonepar
Edmonton, AB
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 6 days ago
Sales Representative
Sonepar
Edmonton, AB
Be part of an ISO certified company with a strong a quality assurance program and new technologies which help you perform at your best.
Added 6 days ago
Nurse Practitioner
Winnipeg Regional Health Authority
Winnipeg, MB
Klinic Community Heath is a pro-choice community health centre that provides primary care, education and counselling services to our local community and throughout Manitoba. Driven by our…
Added 6 days ago
Protection Services Officer, Protection Services
Nova Scotia Health and IWK Health
Halifax, NS
Non-Violent Crisis Intervention (NVCI) Certification required
Added 6 days ago
CF
Bilingual Client Services Representative
CI Financial
Toronto, ON
- Full-time
This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs

CI Financial

Bilingual Client Services Representative

Toronto, ON, Canada

The anticipated base salary range for this position is $34,320 to $58,500. · Full-time

Apply on ci.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The anticipated base salary range for this position is $34,320 to $58,500.
Job type: Full-time
Posting language: English
Posted: Nov 6, 2026

Original job description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are seeking a Bilingual Client Service Representative to join the CI Direct Trading Support team. In this role, you will help self-directed investors navigate their accounts, resolve service requests, and receive timely, accurate support in English and French. You will work independently and collaboratively in a fast-paced, regulated environment, bringing sound judgment, attention to detail, and a strong commitment to the client experience.

WHAT YOU WILL DO

Respond to client inquiries in English and French through phone, email, and other supported channels in a prompt, courteous, and professional manner.
Investigate and resolve questions related to self-directed trading accounts, digital access, account documentation, funding, transfers, and general platform support within established procedures and service standards.
Support account-opening and account-maintenance activities, including reviewing requests for completeness and coordinating follow-up where required.
Document client interactions, actions taken, and outstanding items accurately to support effective follow-up and a consistent client experience.
Build positive client relationships by listening carefully, communicating clearly, and taking ownership of inquiries through resolution or appropriate escalation.
Identify urgent, complex, or complaint-related matters and escalate them to the appropriate team in accordance with internal policies and regulatory requirements.
Protect client information and follow applicable privacy, security, compliance, and record-keeping requirements.
Collaborate with colleagues and internal partners to resolve issues, share knowledge, and improve service processes.
Complete administrative duties, ad hoc assignments, and other responsibilities relevant to the position as required.

WHAT YOU WILL BRING

Fluency in English and French, both written and verbal, is required.
A bachelor’s degree in Business, Finance, or a related field, or an equivalent combination of education and relevant experience.
At least one year of experience in financial services; experience in a brokerage, discount brokerage, trading, or investment-services environment is preferred.
Customer-service experience with a demonstrated ability to communicate complex information clearly and professionally.
Knowledge of online investing products and services, with experience using trading platforms considered an asset.
Strong problem-solving, investigation, and follow-up skills, with careful attention to detail and accuracy.
The ability to organize competing priorities and remain composed in a fast-paced, client-focused environment.
A collaborative, accountable, and proactive approach, with the ability to learn new systems and processes quickly.
Proficiency with Windows and Microsoft 365 applications, including Outlook, Word, and Excel.
Successful completion of the Canadian Securities Course (CSC), Conduct and Practices Handbook Course (CPH), and Trader Training Course (TTC) is an asset.

This role follows our in‑office work model and requires employees to be onsite four days per week to support collaboration and business needs.

This opportunity is for an existing vacancy with the company. The anticipated base salary range for this position is $34,320 to $58,500. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a bonus program. In addition, The Company offers a variety of benefits to eligible employees, including health insurance coverage, wellness programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

A Supportive Environment for Success

We offer an in-office environment, competitive benefits, and a supportive workplace to help our employees thrive both personally and professionally.

WHAT WE OFFER

Modern HQ location within walking distance from Union Station
Training Reimbursement
Paid Professional Designations
Employee Savings Plan (ESP)
Corporate Discount Program
Enhanced group benefits
Parental Leave Top–up program
Paid time off for Volunteering

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further.

Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at accessible.recruitment@ci.com, or call 416-364-1145 ext. 4747.

Apply on ci.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Bilingual Client Services Representative will assist self-directed investors with account inquiries, trading support, and service requests in both English and French. They are responsible for documenting interactions, resolving account-related issues, and escalating complex matters while adhering to regulatory and privacy standards.

Requirements

Candidates must be fluent in English and French and possess at least one year of experience in the financial services industry. A bachelor's degree in Business or Finance is required, along with strong problem-solving skills and proficiency in Microsoft Office applications.

Skills

Bilingualism
Client service
Financial services
Trading support
Problem-solving
Communication
Attention to detail
Account management
Regulatory compliance
Microsoft 365
Outlook
Word
Excel
Investment knowledge
Conflict resolution

Benefits

Health insurance coverage
Wellness programs
Life and disability insurance
Retirement savings plans
Paid leave programs
Education-related programs
Paid holidays
Vacation time
Training reimbursement
Employee savings plan
Corporate discount program
Enhanced group benefits
Parental leave top-up program
Paid time off for volunteering

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Financial Services
Bilingual
Trading
Brokerage
Investment Services
Account Maintenance
Regulatory Requirements
Compliance
Microsoft 365
Outlook
Word
Excel
Canadian Securities Course
Conduct and Practices Handbook Course
Trader Training Course
Wealth Management
Asset Management
Self-directed Investing
Customer Support

Report this job

Work requirements

Jobs in Canada