Find work in Canada.

331,064 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 9 mins ago
Automotive Finance & Wealth Specialist
Westminster Toyota
New Westminster, BC
Full-time
Westminster Toyota is seeking a Financial Services Manager / Senior Financial Advisor to join our high-performing team.
Added 53 mins ago
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
Part-time
…Community Treatment team (FACT). FACT is a newly established service delivery model intended for clients with enhanced care needs who are involved in the criminal justice system. The FACT…
Added 53 mins ago
Customer Success Manager
CDW
Toronto, ON
Full-time
Establish trusted/strategic advisor relationship with clients and drive continued value of our solutions and growth within the portfolio
Added 54 mins ago
Investment Advisor Wood Gundy Investment Center
CIBC
Toronto, ON
Full-time
Wood Gundy Investment Centre (WGIC) is comprised of sales and service-oriented team that manages a smaller group of accounts nationally. The Investment Advisor, WGIC, provides trusted…
Added 54 mins ago
Senior Branch Administrator Wood Gundy
CIBC
Ottawa, ON
Full-time
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.
Added 1 hour ago
Member Advisor
Innovation Federal Credit Union
Shell Lake, SK
Full-time
We’re looking for a Member Advisor to join our team! This position is integral to the function of our organization, playing a critical role in our member service team. Candidates have…
Added 1 hour ago
Senior Human Resources Manager
Ideal Siding
Burnaby, BC
$55,000 to $60,000 CAD / year
Part-time
…exterior renovation industry through innovation, exceptional service, and a people-first culture. Our team is driven, professional, and passionate about helping homeowners improve their…
Added 1 hour ago
Bilingual Client Services Representative
CIBC Mellon
Mississauga, ON
Full-time
…reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with…
Added 1 hour ago
Facilities Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$9,599.75 to $14,385.5 CAD / month
Full-time
2. Ensures customers receive timely and proactive communication regarding disruptive work, access restrictions, service interruptions, or safety considerations. Monitors planned…
Added 1 hour ago
Auto Claims Advisor – TD Insurance Auto Centre (Oakville On-site)
TD
Oakville, ON
Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…
Added 1 hour ago
Sales Representative - Facility Services
Cintas
Kelowna, BC
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 1 hour ago
Services Lead, Stores - Full Time
Sephora
Sherwood Park, AB
$20 to $23.55 CAD / hour
Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 2 hours ago
Service Manager - 417 Nissan
AutoCanada Inc.
Ottawa, ON
$75,000 to $125,000 CAD / year
Full-time
You will play a crucial role in overseeing and managing the performance of service advisors, technicians, and other staff in the service department. You will need to ensure that staff are…
Added 2 hours ago
Project Finance Administrator, Research Accounting
University of Calgary
Calgary, AB
Full-time
The Department of Research Accounting within Finance is currently seeking a Full-time Limited Term Project Finance Administrator for approximately 6 months.
Added 2 hours ago
Student Success and Academic Advisor
York University
Toronto, ON
Contract
Proven student-centered service delivery and commitment to service excellence.o Ability to foster and contribute to a positive, supportive, productive, respectful and inclusive team…
Added 2 hours ago
Administrative Assistant IV – BA Advising & Dean of Arts Office (Temporary) (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
Full-time
Type of Employment: Contract Running to October 31st, 2027 , Full-Time
Added 2 hours ago
Category Procurement Lead - Kiewit Supply Network
Kiewit
Edmonton, AB · Calgary, AB
This position is based full-time in our Calgary, AB office. Travel to job sites may be required.
Added 3 hours ago
Administrative Assistant IV, Co-operative Education (Bargaining Unit 179)
Saint Mary's University
Halifax, NS
Full-time
Assists employers in posting jobs, scheduling interviews, room bookings and notifies the Work Integrated Learning Advisor's which students will be interviewed.
Added 3 hours ago
Contractor Management Coordinator
Tourmaline Oil Corp
Calgary, AB
Full-time
Reporting to the Contracts and Procurement Advisor, the Contractor Management Coordinator is responsible for coordinating the full lifecycle of contractor agreements to ensure services are…
Added 3 hours ago
Wealth Advisor Development Program Kanata
Scotia Wealth Management
Ottawa, ON · Kanata, ON
Full-time
ScotiaMcLeod, a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice,…
Added 3 hours ago
Associate (Senior Consultant), M&A Corporate Finance - Vancouver 2
Deloitte
Vancouver, BC
Full-time
…consistently been recognized by MergerMarketas the #1 Financial Advisor in both Canadian and Global M&A deal activity (measured by deal volume). We are agroup of collaborative and amazing…
Added 3 hours ago
Insurance Advisor
Western Financial Group
Drumheller, AB
Full-time
As an Insurance Advisor you are responsible for meeting sales targets through quotes and by referring new business. Every day you will be build lasting relationships with your customers,…
Added 3 hours ago
Compliance Lead (Remote)
Geotab
Canada
Full-time
Take full ownership of drafting, reviewing, and continuously improving key ethics and compliance policies and procedures - including our Code of Conduct, Anti-Corruption & Anti-Bribery,…
Added 3 hours ago
Sales Representative - Facility Services
Cintas Canada
Boucherville, QC
Full-time
Will be a solution-centric advisor; a forward-thinking problem-solver focused on customer satisfaction and results.
Added 3 hours ago
Vice President (Manager), M&A Corporate Finance 2
Deloitte
Vancouver, BC
Full-time
…consistently been recognized by MergerMarketas the #1 Financial Advisor in both Canadian and Global M&A deal activity (measured by deal volume). We are agroup of collaborative and amazing…

CIBC Mellon

Bilingual Client Services Representative

Mississauga, ON, Canada

Pay: The salary band for this position ranges between $52,000 - $78,000.
Job type: Full-time
Apply by: Oct 12, 2026
Experience: 4-5 years client services experience within the Mutual Fund industry
Posting language: English
Posted: Aug 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Number: J0826-0192

Category: Client Service Delivery

Employment Type: Full Time

City: Mississauga

Posting Date: September 21, 2026

Closing Date: October 12, 2026

Company Information

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.

Position Overview

Responds to incoming telephone enquiries from dealers, advisors and shareholders primarily to investigate, address and resolve associated issues, concerns and enquiries regarding assigned CIBC Mellon’s clients, their investment products, and fund account activity. Develops and sustains on-going business relationships with assigned CIBC Mellon’s clients by anticipating and identifying client needs and providing service excellence.

Responsibilities

Responds to call centre inquiries from assigned clients, dealers, and advisors and ensures the highest level of service by proactively anticipating and resolving associated issues and enquiries
Creates and maintains a current and accurate knowledge base of assigned clients’ products and services while maintaining the group knowledge base of standard industry operating processes, procedures and practices (e.g. terms of FundSERV, FUNDcom, and IFIC Mutual Fund industry related requirements)
Provides verbal and written responses to clients and representative enquiries, detailing resolution or follow-up actions and conducts research for more complex inquiries as required
Monitors and tracks call centre statistics to ensure that defined service level standards are maintained and collaborates with various Recordkeeping teams and management to address any identified process issues and improve service level standards
Creates and distributes periodic and ad-hoc advisor reporting which may include maturity reports, commissions and trailers, client transactions, fund prices and statements
Responds to advisor enquiries directed through the Data Edge online data and report tool regarding fund setups and dealer setups, escalating to management as required
Contributes to Recordkeeping initiatives and programs by providing process improvement recommendations regarding outstanding service issues, service enhancements, account administration and dealer service activity

Qualifications

Post-secondary education
4-5 years client services experience within the Mutual Fund industry
Knowledge of the mutual fund industry standards and regulations
IFIC Mutual Funds or CSC course an asset
Strong communication and Interpersonal skills
Must be bilingual in French
Must be available to work shifts between 8am to 8pm

CIBC Mellon's Values

Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards

Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward

Be One Family: Challenge, empower and recognize your colleagues

Take Ownership: Speak up, speak out, and make things better

Job Specific Competencies

The salary band for this position ranges between $52,000 - $78,000.
A reasonable estimate of the pay range for this role is $57,000 - $65,000 at the time of this posting. Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training, and internal equity.
Please note, our recruitment process may include the use of AI-assisted tools.
This posting is for an existing vacancy.

CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.

Apply About employer

More about this job

Responsibilities

The representative responds to incoming inquiries from dealers, advisors, and shareholders to resolve issues regarding investment products and fund account activity. They also develop and maintain client relationships while monitoring call center statistics to ensure service level standards are met.

Requirements

Candidates must have post-secondary education and 4-5 years of client services experience within the mutual fund industry. Proficiency in both English and French is required, along with strong communication skills and knowledge of industry standards.

Skills

Client service
Mutual fund industry knowledge
Bilingual (French)
Communication skills
Interpersonal skills
Research
Data analysis
Reporting
Account administration
Problem resolution
FundSERV
FUNDcom
IFIC Mutual Fund requirements

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Mutual Fund
Asset Servicing
Fund Valuation
Investment Reporting
Call Centre
FundSERV
FUNDcom
IFIC
CSC
Account Administration
Dealer Services
Data Edge
Recordkeeping
Financial Services
Bilingual
Reporting
Compliance
Stakeholder Management

Report this job