Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 7 mins ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 7 mins ago
1S
ERP Project Manager
180 Systems
Toronto, ON
- Full-time
The ideal candidate has experience leading ERP or enterprise software projects in client-facing environments and is comfortable managing multiple concurrent initiatives with competing…
Added 37 mins ago
D
Business Development Manager • GTA
Digicast
Toronto, ON
- Full-time
Collaborate closely with Producers, Project Managers, and Technical Directors to design tailored technical and production solutions aligned with client expectations.
Added 2 hours ago
A
Senior Hybrid Interactive/Visual Designer [AQ-26646]
Aquent
Toronto, ON
- $60 to $63 CAD / hour
- Contract
…closely with product managers, researchers, engineers, and executive stakeholders, you will drive digital solutions from early discovery through to delivery. This is your chance to make a…
Added 2 hours ago
G
Managing Consultant
Guidehouse
Toronto, ON · GH Office: Toronto, ON
- Full-time
As a Managing Consultant, you will have responsibility for development of project results and client management. You will own the delivery of project workstreams and interact regularly with…
Added 2 hours ago
BG
Executive Assistant
BTY Group
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
Given the nature of the role and level of in-person support required, this position is based in the office five days per week
Added 2 hours ago
A
Business Development Executive
Aaravpos
Toronto, ON
- Full-time
Role Description The Business Development Executive role is a full-time, on-site position based in Toronto, ON. In this role, the individual will identify and pursue new business…
Added 3 hours ago
JI
Account Executive, Retail | Gestionnaire de comptes, commerce de détail
Jesta I.S.
Montreal, QC
- Full-time
Our composable retail and supply chain solutions connect merchandising, inventory, omnichannel commerce, warehouse operations, and supply chain management, enhanced by AI-powered insights…
Added 7 hours ago
JI
Senior Project Manager – ERP Implementations | Gestionnaire de projets senior – Implantations ERP
Jesta I.S.
Montreal, QC
- Full-time
Hybrid work: two days per week in our Montreal office
Added 8 hours ago
VC
Enterprise Implementation Consultant (Salesforce Commerce Migration)
VTRAC Consulting Corporation (WBE)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…modernization and platform transformation initiatives. This client-facing position focuses on transitioning complex Salesforce Commerce environments to modern platforms. The successful…
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is looking for a motivated and confident B2B Sales Executive to join our Vancouver sales team.
Added 8 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
City Wide Facility Solutions is looking for a motivated and confident B2B Sales Executive to join our Vancouver sales team.
Added 9 hours ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
Our value proposition is built on a structured innovation ecosystem: 2,500 Data & AI experts, proprietary solutions built on advanced models, and an applied research, experimental…
Added 10 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 10 hours ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you…
Added 11 hours ago
GE
Senior Sales Executive | Fabricated Steel
Grey Eagle Consulting
ON · Durham, ON
- Full-time
Hybrid Flexibility: Minimum one day per week at the Whitby facility, with flexibility to work remotely and visit clients
Added 12 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 12 hours ago
A
Private Banking Advisor
ATB
Lloydminster, SK
- Full-time
…advisory team that includes a Private Banking Associate, a Client Experience Specialist, and a Financing Specialist, this role serves as a trusted advisor to clients and their families,…
Added 12 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Remote, Canada
- Full-time
- Remote
…processes through connected HR, payroll, and workforce management solutions. Our implementation teams work with customers across industries, leading complex projects that bring together…
Added 13 hours ago
TU
Financial Processing Levels 1-4 (Term Placements)
The University of British Columbia
Vancouver, BC
- Temporary
Reports to UBC Hiring Solutions Manager or designate. Employees are expected to work closely with their onsite client-departmental supervisor.
Added 13 hours ago
C
Account Executive, Mid-Market Canada, Customer Sales
Clio
Burnaby, BC · Vancouver, BC
- Full-time
What you must have:
Added 14 hours ago
U
Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
…processes through connected HR, payroll, and workforce management solutions. Our implementation teams work with customers across industries, leading complex projects that bring together…
Added 14 hours ago
LS
Senior Project Manager - Permanent - 19607
LRO Staffing
Ottawa, ON
- Full-time
Our private sector client, a fast-growing Ottawa manufacturer of secure, technically complex solutions for defence and government clients, is seeking a Senior Project Manager to join its…
Added 14 hours ago
P4
Director Sales, Asian Markets
Pier 4 Ltd.
Toronto, ON
- Full-time
Develop and executive a strategic sales plan in collaboration with senior sales leadership to drive partner acquisition and Assets Under Management (AUM) growth within Asian markets across…
Added 14 hours ago
CM
Marketing Science Lead
Critical Mass
Toronto, ON
- Full-time
…practices with everyone: across multidisciplinary agency teams, client teams, and anyone else you come across and client stakeholders. You bring deep expertise across the core…

CIBC Mellon

Bilingual Senior Relationship Manager, Relationship Management

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The salary band for this position ranges between $120,000 - $168,000. · Full-time

This date has passed. Check with the employer before applying.

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: The salary band for this position ranges between $120,000 - $168,000.
Job type: Full-time
Listed closing date: Oct 20, 2026
Experience: 7 - 10 years industry experience preferably in client relationship management, service and/or sales capacity
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Number: J1026-0037

Category: Relationship Management

Employment Type: Full Time

City: Toronto

Posting Date: October 6, 2026

Closing Date: October 20, 2026

Company Information

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.

Position Overview

The Bilingual Senior Relationship Manager is the single client relationship and service lead for an assigned group of CIBC Mellon’s CGNP and CFI clients. Senior Relationship Managers are responsible for an assigned client base that is generally moderately complex e.g. clients have future growth potential, opportunity to leverage multiple products, or more complex organization/operational structures. Within the Regions, the Senior Relationship Manager may also act as the service lead on large/complex accounts for which the VP or Executive Director is the primary relationship owner.

As the primary contact, the Senior Relationship Manager interfaces with service delivery teams to ensure overall client satisfaction and retention. Clients’ needs and solutions are moderately complex and solutions require some customization. The Senior Relationship Manager is responsible for developing and enhancing the client relationship while retaining a focus on revenue generation across the assigned client base.

Responsibilities

Account Planning

Develops account plans for priority accounts based on comprehensive knowledge of the client’s business and priorities to increase wallet share.
Establishes a call plan based on a thorough review of each clients’ profile, priorities and opportunities to expand wallet share and/or profitability.

Relationship Management

Develops and maintains contact with clients on a regular basis via face to face meetings, phone calls and email to strengthen the relationship and ensure adequate client coverage.
Identifies industry trends and issues and monitors the competitive landscape to proactively anticipate potential needs, issues or concerns based on knowledge of the client.
Provides information to clients on a timely basis regarding industry news, company initiatives, services, products and upcoming changes to policies, processes and technology.
Reviews client inquiry activity and service performance to proactively develop action plans that promote use of technology and self-service and reduce inquiry volumes.
Analyzes escalated operational issues and partners with stakeholders to resolve those escalated issues.
Monitors client service delivery to ensure adherence to CIBC Mellon’s policies and governance requirements and manage risk.

Service Delivery

Partners with the respective segment owner to document service requirements and, where appropriate, will lead the onboarding process for accounts as required.
Responds to client inquiries and independently resolves or partners with other stakeholders to resolve non-standard client issues based on an in-depth knowledge of CIBC Mellon’s products, systems and processes.
Monitors deliverables, AMLKYC reviews, and other client related information to ensure operational effectiveness.
Discusses service needs, and coordinates implementation of changes and/or customized solutions with the service delivery teams on a regular basis to ensure client expectations are met.

Business Growth and Profitability

Maintains comprehensive knowledge of client’s business, challenges and priorities to identify opportunities for cross-selling and up-selling, and where appropriate will work with other stakeholders on the preparation of RFPs.
Engages in meetings with key client leaders and conducts presentations to persuasively present new products and services.
Regularly meets with key client leaders and conducts presentations to discuss/negotiate fee schedules and close opportunities, ensuring target profitability.

Qualifications

7 - 10 years industry experience preferably in client relationship management, service and/or sales capacity
Account planning and cross-selling skills and experience
Comprehensive understanding of asset servicing technologies, client operations and the competitive market
Effective interpersonal and communication skills maintain solid client relationships and coordinate with service delivery teams
Analytical abilities to independently respond to technical client inquiries and resolve issues
Relationship management and negotiation skills to help gain client buy-in to policy, product, pricing and technology changes.
Action-oriented to executive on action plans and ensure delivery of excellent client service.
Bilingual in French is required

CIBC Mellon's Values

Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards

Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward

Be One Family: Challenge, empower and recognize your colleagues

Take Ownership: Speak up, speak out, and make things better

Job Specific Competencies

The salary band for this position ranges between $120,000 - $168,000.
Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training, and internal equity.
Please note, our recruitment process may include the use of AI-assisted tools.
This posting is for an existing vacancy.

CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage and strengthen relationships with an assigned portfolio of institutional clients, coordinating service delivery, resolving complex inquiries, monitoring risk and service performance, and supporting onboarding and customized solutions. Develop account plans and grow revenue through cross-selling, presentations, and negotiation of products, services, and fees.

Requirements

Requires 7–10 years of industry experience, preferably in client relationship management, service, or sales, along with account planning, cross-selling, asset servicing knowledge, and strong communication, analytical, and negotiation skills. French bilingualism is required.

Skills

Account Planning
Cross-Selling
Up-Selling
Asset Servicing
Client Service
Communication
Analytical Problem-Solving
Issue Resolution
Negotiation
Revenue Generation
Risk Management
Service Delivery Coordination
French Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Asset Servicing
Institutional Investors
Account Planning
Wallet Share
Cross-Selling
Up-Selling
Revenue Generation
Client Retention
Service Delivery
Client Onboarding
Client Operations
Fund Valuation
Multi-Currency Accounting
Investment Information Reporting
AML/KYC
Risk Management
Escalation Management
Self-Service Technology
Customized Solutions
Request for Proposal (RFP)
Fee Negotiation
Competitive Analysis
French

Report this job

Work requirements

Jobs in Canada