Jobs in Canada

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Added 6 mins ago
D
Lead ML Engineer – Classical ML & GenAI/RAG
Delaplex
Canada
- Full-time
Job Title: Lead ML Engineer – Classical ML & GenAI/RAG
Added 6 mins ago
CK
Engineer - Process
Canadian Kraft Paper Industries Ltd
The Pas, MB
- Full-time
The incumbent must have a degree in Chemical Engineering from an accredited institution
Added 6 mins ago
CC
Coordinator, Materials Management
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
Act as the site lead for the materials management pillar of the operational reliability (OR) program, driving the development, implementation, and continuous improvement of materials…
Added 6 mins ago
RT
Systems Testing/QA Specialist
Russell Tobin
Toronto, ON
- $65 to $70 CAD / hour
- Contract
…the various components. The tester will work with the testing lead and IT lead of each project as well as the project team members in the analysis, design, development, implementation and…
Added 6 mins ago
TP
Senior Payroll Analyst
Toronto Police Service
Toronto, ON
- Contract
Reporting to the Payroll Operations Lead, the Senior Payroll Analyst plays a key role in ensuring the accuracy, integrity, and compliance of payroll operations. This position provides…
Added 6 mins ago
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Windows System Administrator
Hays
Toronto, ON
- Full-time
Support DevOps initiatives through Infrastructure as Code implementation using Terraform and Ansible.
Added 6 mins ago
SC
Health, Safety & Environmental Coordinator
Stoakley-Stewart Consultants Ltd.
Cambridge, ON
- $90,000 to $100,000 CAD / year
- Full-time
As the Health, Safety & Environmental Coordinator, you will help lead the ongoing development, implementation and improvement of the organization’s health, safety and environmental programs.
Added 6 mins ago
CN
Business Transformation Project Manager – PMO
Caldic North America
Mississauga, ON
- $95,000 to $140,000 CAD / year
- Full-time
Lead delivery of assigned process redesign, system implementation and integration projects across Caldic’s manufacturing and distribution activities, within approved scope and governance
Added 6 mins ago
WC
(CAN) Co-Manager
Walmart Canada
Chilliwack, BC
- Full-time
…management of store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. Plays an active role in their own…
Added 6 mins ago
RD
Scrum Master - Enterprise Data and Analytics Enablement
Randstad Digital
Waterloo, ON
- $70 to $80 CAD / hour
- Contract
Facilitate & Coach: Lead core Scrum ceremonies (sprint planning, daily standups, reviews, retrospectives) while mentoring the team on Agile best practices and team dynamics.
Added 6 mins ago
UI
General Manager
UAP Inc.
Winnipeg, MB
- Full-time
The successful candidate must be based in Winnipeg
Added 6 mins ago
LC
Senior R&D Project Manager-Cheese
Lactalis Canada
Ingleside, ON
- Full-time
Lead complex scientific experiments that offer potential for in-depth understanding of cheese systems leading to the identification of new products or processes to benefit quality or cost…
Added 7 mins ago
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Canada Chief Compliance Officer & MLRO
PayPal
Toronto, ON · CAN - Ontario - Toronto - Corp - University Ave
- Full-time
Lead a team of compliance leaders through growth and development, building high-performing teams.
Added 7 mins ago
Program Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Provides technical thought leadership, knowledge transition and oversight of training, analysis strategies and implementation
Added 7 mins ago
UKG Pro WFM Solution Leader- Senior Manager
EY
Toronto, ON
To qualify for the role, you must have:
Added 7 mins ago
Senior R&D Project Manager-Cheese
Lactalis
ON · Ingleside, Onta
Lead complex scientific experiments that offer potential for in-depth understanding of cheese systems leading to the identification of new products or processes to benefit quality or cost…
Added 7 mins ago
RM
Project Manager, Change Management
Regional Municipality of Peel
Brampton, ON
- Other
…projects and strategic IT transformation initiatives. You will lead the people side of change across multiple digital and business transformation projects, helping employees, leaders, and…
Added 23 mins ago
Lead Application Consultant
Capgemini
Mississauga, ON
…giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally…
Added 23 mins ago
T
Business Analysis Specialist - Lead Business Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
The TD Global Technology & Services team is seeking an experienced Lead Business Analyst to ensure business and functional coherence across a portfolio of AI-enabled enterprise products.
Added 23 mins ago
SI
Continuous Improvement Site LEad
Snackruptors Inc
Canada
- Other
The Continuous Improvement (CI) Site Lead drives the implementation of Continuous Improvement initiatives across the manufacturing site by identifying performance gaps, eliminating waste,…
Added 36 mins ago
RT
Director, Revenue Growth
Right Time Group of Companies
ON · Ontario, Canada
- Full-time
Lead pricing pilots and implementation plans in partnership with Sales and Operations, measuring results and refining approaches as needed.
Added 36 mins ago
T
Business Analysis Specialist - Lead Business Analyst, AI-Enabled Enterprise Solutions
TD
Toronto, ON
- Full-time
The TD Global Technology & Services team is seeking an experienced Lead Business Analyst to ensure business and functional coherence across a portfolio of AI-enabled enterprise products.
Added 36 mins ago
IW
Senior Software Engineering Specialist
IG Wealth Management
ON · Ontario, Canada
- Full-time
Translate functional and non-functional requirements into robust designs and implementation approaches, aligned to architecture standards.
Added 36 mins ago
IW
Senior Software Engineering Specialist
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Translate functional and non-functional requirements into robust designs and implementation approaches, aligned to architecture standards.
Added 36 mins ago
O|
Policy Advisor, Public Lands
ONresources | RichessesON
Peterborough, ON
- $80,089 to $115,402 CAD / year
- Full-time
Lead and/or coordinate policy projects from research and analysis through to recommendations and implementation.

CIBC Mellon

Bilingual Senior Relationship Manager, Relationship Management

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The salary band for this position ranges between $120,000 - $168,000. · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: The salary band for this position ranges between $120,000 - $168,000.
Job type: Full-time
Listed closing date: Oct 20, 2026
Experience: 7 - 10 years industry experience preferably in client relationship management, service and/or sales capacity
Posting language: English
Posted: Oct 6, 2026

Original job description

Job Number: J1026-0037

Category: Relationship Management

Employment Type: Full Time

City: Toronto

Posting Date: October 6, 2026

Closing Date: October 20, 2026

Company Information

CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee experience will provide you with opportunities to learn and grow professionally while supporting the communities in which you live and work.

We are a diverse and dynamic workplace where employees take an active role in delivering on strategic objectives while advancing their individual career goals. We encourage innovative thinking and give our employees the support and resources they need to turn great ideas into actions.

We’re always looking for talented people who can make a meaningful difference for our clients, our company and our communities. To learn more about why our employees love coming to work each day, visit www.cibcmellon.com/experience.

Position Overview

The Bilingual Senior Relationship Manager is the single client relationship and service lead for an assigned group of CIBC Mellon’s CGNP and CFI clients. Senior Relationship Managers are responsible for an assigned client base that is generally moderately complex e.g. clients have future growth potential, opportunity to leverage multiple products, or more complex organization/operational structures. Within the Regions, the Senior Relationship Manager may also act as the service lead on large/complex accounts for which the VP or Executive Director is the primary relationship owner.

As the primary contact, the Senior Relationship Manager interfaces with service delivery teams to ensure overall client satisfaction and retention. Clients’ needs and solutions are moderately complex and solutions require some customization. The Senior Relationship Manager is responsible for developing and enhancing the client relationship while retaining a focus on revenue generation across the assigned client base.

Responsibilities

Account Planning

Develops account plans for priority accounts based on comprehensive knowledge of the client’s business and priorities to increase wallet share.
Establishes a call plan based on a thorough review of each clients’ profile, priorities and opportunities to expand wallet share and/or profitability.

Relationship Management

Develops and maintains contact with clients on a regular basis via face to face meetings, phone calls and email to strengthen the relationship and ensure adequate client coverage.
Identifies industry trends and issues and monitors the competitive landscape to proactively anticipate potential needs, issues or concerns based on knowledge of the client.
Provides information to clients on a timely basis regarding industry news, company initiatives, services, products and upcoming changes to policies, processes and technology.
Reviews client inquiry activity and service performance to proactively develop action plans that promote use of technology and self-service and reduce inquiry volumes.
Analyzes escalated operational issues and partners with stakeholders to resolve those escalated issues.
Monitors client service delivery to ensure adherence to CIBC Mellon’s policies and governance requirements and manage risk.

Service Delivery

Partners with the respective segment owner to document service requirements and, where appropriate, will lead the onboarding process for accounts as required.
Responds to client inquiries and independently resolves or partners with other stakeholders to resolve non-standard client issues based on an in-depth knowledge of CIBC Mellon’s products, systems and processes.
Monitors deliverables, AMLKYC reviews, and other client related information to ensure operational effectiveness.
Discusses service needs, and coordinates implementation of changes and/or customized solutions with the service delivery teams on a regular basis to ensure client expectations are met.

Business Growth and Profitability

Maintains comprehensive knowledge of client’s business, challenges and priorities to identify opportunities for cross-selling and up-selling, and where appropriate will work with other stakeholders on the preparation of RFPs.
Engages in meetings with key client leaders and conducts presentations to persuasively present new products and services.
Regularly meets with key client leaders and conducts presentations to discuss/negotiate fee schedules and close opportunities, ensuring target profitability.

Qualifications

7 - 10 years industry experience preferably in client relationship management, service and/or sales capacity
Account planning and cross-selling skills and experience
Comprehensive understanding of asset servicing technologies, client operations and the competitive market
Effective interpersonal and communication skills maintain solid client relationships and coordinate with service delivery teams
Analytical abilities to independently respond to technical client inquiries and resolve issues
Relationship management and negotiation skills to help gain client buy-in to policy, product, pricing and technology changes.
Action-oriented to executive on action plans and ensure delivery of excellent client service.
Bilingual in French is required

CIBC Mellon's Values

Get it Right Every Day: Deliver service excellence while always acting with the highest ethical standards

Put Clients at the Centre: Advocate for clients by listening, sharing knowledge, and bringing the right solutions forward

Be One Family: Challenge, empower and recognize your colleagues

Take Ownership: Speak up, speak out, and make things better

Job Specific Competencies

The salary band for this position ranges between $120,000 - $168,000.
Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training, and internal equity.
Please note, our recruitment process may include the use of AI-assisted tools.
This posting is for an existing vacancy.

CIBC Mellon is committed to taking all reasonable steps to accommodate the needs of all individuals. Should you require any accommodations during the recruitment and selection process, please speak with your Recruitment Consultant.

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More about this job

Responsibilities

Manage and strengthen relationships with an assigned portfolio of institutional clients, coordinating service delivery, resolving complex inquiries, monitoring risk and service performance, and supporting onboarding and customized solutions. Develop account plans and grow revenue through cross-selling, presentations, and negotiation of products, services, and fees.

Requirements

Requires 7–10 years of industry experience, preferably in client relationship management, service, or sales, along with account planning, cross-selling, asset servicing knowledge, and strong communication, analytical, and negotiation skills. French bilingualism is required.

Skills

Account Planning
Cross-Selling
Up-Selling
Asset Servicing
Client Service
Communication
Analytical Problem-Solving
Issue Resolution
Negotiation
Revenue Generation
Risk Management
Service Delivery Coordination
French Bilingualism

Visa sponsorship

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Keywords

Asset Servicing
Institutional Investors
Account Planning
Wallet Share
Cross-Selling
Up-Selling
Revenue Generation
Client Retention
Service Delivery
Client Onboarding
Client Operations
Fund Valuation
Multi-Currency Accounting
Investment Information Reporting
AML/KYC
Risk Management
Escalation Management
Self-Service Technology
Customized Solutions
Request for Proposal (RFP)
Fee Negotiation
Competitive Analysis
French

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Jobs in Canada