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Added 11 mins ago
IH
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CIBC Wood Gundy

Branch Administrator

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

The expected annualized base salary range for this role is $56,500 to $70,700. · Full-time

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Job details

Pay: The expected annualized base salary range for this role is $56,500 to $70,700.
Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Branch Administrator, you will be accountable for effectively managing all administrative aspects of Wood Gundy branch operations. This will include operational and administrative support to the branch and Investment Advisors, oversight of transactional banking functions, consistent demonstration of high levels of internal and external client service, adherence to compliance and audit requirements and maintenance of branch profitability.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time Monday through Friday.

The expected annualized base salary range for this role is $56,500 to $70,700.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you’ll succeed

Operations/Administration – Oversee and manage day to day branch operations and administration including maintenance of office equipment and supplies, and coordination of office functions and events. Identify opportunities for increased efficiency and monitor and control branch budget and expenses to ensure profitability. Review and process accounts payable for Branch Manager approval, as well as monitor branch summary of revenue and expenses.
Sales Support & Customer Service – Assist Branch Manager to perform Investment Advisor duties such as taking buy/sell orders of T-Bills, Corporate Paper, Bankers Acceptances, Mutual Funds, stocks and bonds. Write up trade tickets ensuring accuracy of all particulars pertaining to a trade. Coordinate and notify brokers of new stock and bond issues, cease trades and halt trading. Ensure customer service standards and operational procedures are communicated and maintained by liaising among many departments within Wood Gundy.

Who you are

You’re a certified professional. Canadian Investment Regulatory Organization - Investment Dealer (CIRO-ID). You have current accreditation and good standing for CIRO-ID licensing.
You have strong organizational and administrative skills to deal with numerous activities in a fast-paced brokerage, with varying degrees of priority.
You are a strong communicator. You are able to communicate effectively with staff and clients and have problem solving skills sufficient to resolve numerous issues and conflicts.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

oronto-4110 Yonge Street

Employment Type Regular

Weekly Hours 37.5

Skills

Banking Operations, Coaching, Customer Experience (CX), Office Administration, People Management, Performance Management (PM), Prioritization

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More about this job

Responsibilities

Manage the branch’s daily operations and administration, including office resources, budgets, expenses, accounts payable, and profitability. Support Investment Advisors with trade orders and documentation, coordinate market notices, and maintain client service, compliance, and operational standards.

Requirements

Applicants must hold current CIRO Investment Dealer (CIRO-ID) accreditation in good standing. They should have strong organizational and administrative abilities, communicate effectively with staff and clients, and be able to resolve problems and manage competing priorities in a fast-paced brokerage.

Skills

Banking Operations
Coaching
Customer Experience
Office Administration
People Management
Performance Management
Prioritization
Organizational Skills
Administrative Skills
Communication
Problem Solving
Client Service
Budget Management
Trade Processing
Regulatory Compliance

Benefits

Incentive Pay
Banking Benefits
Benefits Program
Defined Benefit Pension Plan
Employee Share Purchase Plan
Vacation
Wellbeing Support
Recognition Program
Paid Development Day

Visa sponsorship

Not detected in the job text

Keywords

CIRO Investment Dealer
CIRO-ID Licensing
Banking Operations
Branch Administration
Investment Advisors
Investment Dealer
Transactional Banking
Client Service
Customer Experience
Regulatory Compliance
Audit Requirements
Branch Profitability
Budget Management
Expense Monitoring
Accounts Payable
Revenue Reporting
Trade Orders
Trade Tickets
T-Bills
Corporate Paper
Bankers Acceptances
Mutual Funds
Stocks
Bonds
Broker Coordination
Cease Trades
Office Administration
Operational Procedures
Problem Solving
Prioritization

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