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Added 13 mins ago
WC
(CAN) Overnight Associate
Walmart Canada
Yorkton, SK
- Full-time
Position Summary...To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by…
Added 13 mins ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 13 mins ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
…unwavering passion of our teams. Together we deliver the highest service standards in an engaging and supportive work…
Added 13 mins ago
DD
DSW: Sales Associate
DSW Designer Shoe Warehouse
AB · Edmonton, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 13 mins ago
DD
DSW: Assistant Manager
DSW Designer Shoe Warehouse
Edmonton, AB
- Full-time
Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive Customer service, compelling merchandise presentation and operational…
Added 13 mins ago
R
Fashion Associate (Part time) - Midtown Plaza
RW&CO
Saskatoon, SK
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 13 mins ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
Exemplify Customer Service and Create Memorable Customer Experiences
Added 13 mins ago
YM
Bilingual Retail Finance Customer Care Coordinator
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
Handle Inbound/Outbound Yamaha Financial Service customer’s calls on a daily basis. Provide customer assistance in a friendly and professional manner. Be a brand ambassador representing…
Added 13 mins ago
TH
Driver
Traction Heavy Duty Parts
Richmond Hill, ON
- Full-time
Provide excellent customer service in a professional and friendly manner.
Added 13 mins ago
D
Seasonal Sales Support (Part-Time) - Diesel Vancouver Outlet
Diesel
Richmond, BC
- Part-time
The Seasonal Sales Support assists with the achievement of store goals and is responsible for personal sales goals by providing excellent customer service at all times and by representing…
Added 13 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Calgary, AB
- Part-time
As a (Part-time) Sales Associate, you will report to the Store Manager and assist in fostering inclusivity and diverse customer connections. In this role, you will be responsible for…
Added 13 mins ago
TH
Driver
Traction Heavy Duty Parts
Hamilton, ON
- Full-time
Provide excellent customer service in a professional and friendly manner.
Added 13 mins ago
C
Retail Contingent
Coach
Ottawa, ON
- Part-time
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Added 13 mins ago
SL
Cashier (Seasonal, Part-Time)
Sporting Life Group
Burlington, ON
- Part-time
Provide excellent customer service through all steps of the sales transaction.
Added 13 mins ago
TA
Consumer Sales Representative | TELUS Communications
The Acquisition Group
Surrey, BC
- Full-time
Develop strong communication, customer service, and sales skills
Added 13 mins ago
Commissary Attendant & Barista
Shawnigan Lake School
Shawnigan Lake, BC
The Commissary Attendant & Barista works with a team in our School’s store and café, providing excellent customer service to our students, staff and other guests. This position works a…
Added 28 mins ago
MR
Merchandiser (Flin Flon, MB)
Match Retail
Flin Flon, MB
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 28 mins ago
MR
Merchandiser (Vegreville, AB)
Match Retail
Camrose, AB
- Contract
At Match Retail, we power big brands across Canada through top-tier merchandising, sales, and branded retail programs. We’re a certified Great Place to Work®, and we’re growing fast - now’s…
Added 28 mins ago
VF
Member Advisor (Princeton) Part-Time
Valley First
Princeton, BC
- Part-time
2 years of retail/customer service experience or equivalent required
Added 28 mins ago
KB
Delivery Truck Driver, Class 5
Kent Building Supplies
Fredericton, NB
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 28 mins ago
LV
KEY HOLDER-EN
La Vie En Rose
Fredericton, NB
- Full-time
You listen to your customers’ needs to provide the very best service;
Added 28 mins ago
KB
Merchandising Associate - Reset Team
Kent Building Supplies
Moncton, NB
- Full-time
Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
Added 28 mins ago
SI
Wireless Sales Consultant
Staples Inc.
Burnaby, BC
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 28 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Huntsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

CIBC

Agency Associate

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: Business, Accounting or Finance with 3-5 years of relevant working experience.
Posting language: English
Posted: Oct 30, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As the Agency Associate you will be accountable for providing specialized agency services as an independent intermediary between borrowers and lenders participating in syndicated credit facilities arranged by Wholesale or Retail Markets. This role applies solid knowledge of lending products and accepted syndication and loan administration practices in the following regions; Canadian Commercial Banking, Canadian Large Corporate, US Large Corporate or European Large Corporate. You will manage all aspects of administration and monitoring of established credit facilities which includes the input, verification and escalation of any risk elements associated with the portfolio. As a member of the Credit Processing Team, this role participates in process improvement and quality initiatives in order to enhance the quality of client service and increase operational efficiency.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

Relationship Management - Liaise with borrowers (executive and operational levels), lenders, external and internal legal counsel, and other business units within the Bank on all activities related to the syndication and ongoing administration of the assigned accounts to ensure that the borrower and lenders operate within terms and conditions of the loan agreements and related legal documents, including transfers among lenders.
Provide guidance - Act as an industry expert in local market funding and operational standards for all loan products and services with the responsibility of offering recommendations and solutions to complex funding issues.
Ensure accuracy - Manage the flow of funds to mitigate risk to the Bank as agent.
Negotiate - Collect revenues on behalf of the Agent and syndicate and distribute them accordingly. On an annual basis, review and recommend/negotiate Agency Fees
Update business processes - Act as an agent for continuous improvement and identify opportunities to improve or enhance processes, procedures and service for clients
Ensure compliance - For both internal controls and procedures
Maintain correct data - Establish and maintain current expert knowledge of the credit agreement to accurately and effectively administer the contractual arrangements while mitigating execution risks inherent in the duties of the Administration Agent.

Who you are

You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You have a degree in. Business, Accounting or Finance with 3-5 years of relevant working experience.
Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise.

You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 21st Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Operations, Customer Service, Operations Management, Operations Support, Prioritization, Process Improvements, Technical Knowledge

Apply About employer

More about this job

Responsibilities

The Agency Associate manages the administration and monitoring of syndicated credit facilities, acting as an intermediary between borrowers and lenders. They are responsible for ensuring compliance, managing fund flows, and identifying opportunities for process improvements within the credit processing team.

Requirements

Candidates must hold a degree in Business, Accounting, or Finance with 3-5 years of relevant experience in lending or loan administration. Strong analytical, communication, and relationship management skills are required to effectively handle complex credit agreements and stakeholder interactions.

Skills

Relationship management
Loan administration
Credit facilities
Risk management
Financial analysis
Process improvement
Operational efficiency
Negotiation
Compliance
Data analysis
Critical thinking
Communication
Lending products
Syndication
Internal controls

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Agency Associate
Syndicated credit facilities
Wholesale banking
Retail markets
Loan administration
Credit processing
Risk elements
Portfolio management
Operational standards
Funding issues
Agency fees
Internal controls
Credit agreement
Business
Accounting
Finance
Relationship management
Process improvement
Compliance
Data analysis

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