Jobs in Canada

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Added 1 hour ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Added 2 hours ago
M
Customer Success Manager
Meltwater
Toronto, ON
- Full-time
We require that you are in office most weeks 3 days per week with flexibility to 5 days per week based on team and business priorities
Added 3 hours ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Associate Dean (AD), Equity, Diversity, Inclusion & Student Empowerment (EDI&SE), the Administrative Manager (AM) is responsible for the oversight and management of all…
Added 3 hours ago
C
Analyst, Client Experience
CIBC
Toronto, ON
- Full-time
…helping ensure accurate, timely service delivery. You'll support account openings and closings, account maintenance, reporting, audit requests, and transaction processing while preparing…
Added 3 hours ago
J
Staff Product Manager, Accounts & Payments
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Staff Product Manager, Accounts & Payments based in Canada.
Added 3 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
Provides visionary leadership and enables synergies to District Managers, Strategic and Technical Sales Manager, National Accounts team, and direct Sales team for KAR Industrial in all…
Added 3 hours ago
Area Manager
Rogers Communications
Toronto, ON · North York, ON
We are currently seeking a Area Manager for the Field Sales Team within the Saskatoon region. This role is directly responsible for delivering monthly, quarterly and yearly sales targets…
Added 3 hours ago
J
Senior Mid-Market Account Manager
Jobgether
Canada
- Full-time
As a Senior Mid-Market Account Manager, you will play a key role in driving revenue growth by expanding strategic relationships within an established portfolio of B2B customers. Your…
Added 4 hours ago
A
Manager of Renewals, SMB
Ashby
Canada
- Full-time
As the Manager of Contract Management, you’ll lead a team of global Startup Contract Managers responsible for renewal strategy, customer retention, and commercial partnership management…
Added 4 hours ago
A
District Manager, 25-49 Digital Sales (Hunter)
ADP
Mississauga, ON
- Full-time
Hybrid: 3 days in office
Added 5 hours ago
SL
Student, Private Fixed Income Operations Specialist, SLC Management (Winter 2027)
Sun Life
Waterloo, ON · Sun Life Waterloo King
- Full-time
SLC Management is a growing global asset management firm providing innovative and diversified investment solutions to institutional investors. We are breaking new ground with a full…
Added 5 hours ago
Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Lead strategic account planning and execution for key wholesale partners, identifying growth opportunities and aligning sales plans with overall business objectives for Aldo Men’s.
Added 6 hours ago
A
Operations Manager
AtkinsRéalis
Vancouver, BC
- Full-time
As an Operations Manager based in Vancouver, BC, you will play a key leadership role in overseeing service delivery and operational performance across British Columbia and Yukon. Reporting…
Added 7 hours ago
SD
Ramp-Up Account Manager
Snap Dental Labs
Remote, Canada
- $3,000 to $4,500 USD / year
- Full-time
- Remote
…their patients. We are currently seeking a dynamic Ramp-Up Account Manager focused on New Dental Practice Growth to join our team. This role is essential to expanding our client base by…
Added 7 hours ago
I
Senior Product Manager, Connected Accounts Platform
Intuit
Toronto, ON
- Full-time
We are seeking a Senior Product Manager to drive roadmap for shared financial connections within Intuit's Consumer Group (CG). In this role, you will own the Connected Account Platform…
Added 7 hours ago
C
Global Client Executive
Chubb
Toronto, ON
- Full-time
…Chubb team. Include UW/UW Managers, Claims, ESIS, Regional Management and Chubb Global Services. Each account roster list is shared internally as well as externally with…
Added 7 hours ago
DS
Program Manager/Account Manager
Dorigo Systems Ltd.
Burnaby, BC
- $60,000 to $90,000 CAD / year
- Full-time
Typically, 5+ years of experience in account management, preferably in Electronics Manufacturing Services (EMS), distribution, or technology industries, including experience managing…
Added 8 hours ago
C
Global Client Executive, Canada
Chubb
Toronto, ON
- Full-time
…Chubb team. Include UW/UW Managers, Claims, ESIS, Regional Management and Chubb Global Services. Each account roster list is shared internally as well as externally with…
Added 8 hours ago
W
Territory Manager (Alberta & BC Interior)
Westeck
Kelowna, BC · Edmonton, AB · AB · Calgary, AB
- Full-time
We are looking for a high-performing Territory Sales Manager to lead our sales team and drive growth across the region. This is a leadership role for someone who thrives on building…
Added 8 hours ago
P(
Senior Manager, FP&A & Strategic Finance
Phoenix (YC W21)
Toronto, ON
- $140,000 to $160,000 CAD / year
- Full-time
We’re looking for a Senior Manager, FP&A & Strategic Finance who understands the analytics behind a business as well as the numbers on the page. This is a hands-on, high-ownership role for…
Added 8 hours ago
P(
Senior Manager, Accounting
Phoenix (YC W21)
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
We’re looking for a Senior Manager, Accounting who thrives in complexity and enjoys building financial foundations that scale. This is a hands-on leadership role for a technical accountant…
Added 8 hours ago
KT
Account Executive – B2B Technology Solutions
KSPACE TECHNOLOGIES HQ
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
The Account Executive will be responsible for driving new business revenue through strategic prospecting, consultative selling, relationship development, and successful management of the…
Added 8 hours ago
MI
Sales Representative (External)
Marketing Impact Limited
Concord, ON
- Full-time
We are looking for an Account Manager who loves meeting customers, understanding their challenges and finding opportunities to grow. You will own customer relationships, develop new…
Added 9 hours ago
VS
Strategic Relationship Manager - Alberta
Vertical Staffing Resources
AB · Alberta, Canada
- Full-time
Strategic Relationship & Account Management (40%)
Added 9 hours ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

CIBC

Analyst, Client Experience

Toronto, ON, Canada

The expected annualized base salary range for this role is $71,400 to $79,300. · Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The expected annualized base salary range for this role is $71,400 to $79,300.
Job type: Full-time
Apply by: Nov 25, 2026
Experience: You bring 2-3 years of experience in asset management, preferably supporting institutional clients with broad familiarity across asset classes and institutional client types.
Posting language: English
Posted: Nov 11, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Institutional Client Experience team supports the delivery of high-quality service to institutional clients across a range of operational and client servicing activities. As a Analyst, Client Experience, you'll contribute to the day-to-day servicing of institutional clients by resolving operational requests, coordinating with internal and external partners, and helping ensure accurate, timely service delivery. You'll support account openings and closings, account maintenance, reporting, audit requests, and transaction processing while preparing client communications, valuation statements, and other ad hoc materials. You'll also assist with know your client (KYC) and anti-money laundering (AML) package preparation, compliance-related activities, and responses to operational due diligence questionnaires and other client inquiries. Working closely with Client Relationship Managers, you'll help draft and submit trade instructions to support client cash flow needs and portfolio rebalancing aligned to strategic asset allocation requirements. In this role, you'll continue building knowledge of CIBC's internal systems and applications to help deliver a consistent and responsive client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

The expected annualized base salary range for this role is $71,400 to $79,300.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you'll succeed

Client servicing support - Support institutional client servicing activities by resolving operational requests and helping deliver accurate, timely service across the client lifecycle.
Account administration - Coordinate account openings, closings, maintenance activities, reporting requests and audit support with a strong focus on quality and follow-through.
Stakeholder coordination - Work collaboratively with partners across operations, client servicing, custodians, compliance, and relationship management teams to support seamless service delivery.
Reporting and documentation - Prepare client reports, communications, valuation statements, and ad hoc materials while maintaining accuracy and attention to detail.
Regulatory support - Assist with KYC and AML package preparation, compliance-related requests, and responses to audit inquiries.
Trade support - Work with Client Relationship Managers to draft and submit trade instructions that support client cash flow requirements and portfolio rebalancing needs.
Process improvement and automation - Take ownership of identifying opportunities to improve workflows, strengthen documentation, and support automation initiatives that enhance accuracy, efficiency, and the overall client experience.

Who you are

You have relevant experience. You bring 2-3 years of experience in asset management, preferably supporting institutional clients with broad familiarity across asset classes and institutional client types.
You have a degree/diploma in Commerce, Business Administration, Mathematics, or Computer Science. Completion of the Canadian Securities Course (CSC) and progress toward completing the Chartered Financial Analyst (CFA) or Canadian Investment Manager (CIM) programs is an asset.
You can demonstrate experience in Microsoft Excel, PowerPoint, and Word, including advanced spreadsheet modeling. It’s an asset if you have experience with SS&C, Eagle, custodial platforms such as Nexen or My State Street, and market data or analytics tools such as Bloomberg, FactSet, Morningstar Direct, Databricks, and Power BI.
You communicate with purpose. You have strong verbal and written communication skills and can present information clearly, professionally, and thoughtfully to clients and internal partners. Fluency in French is an asset.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Account Administration, Account Maintenance, Account Openings, Analytical Thinking, Asset Management, Client Communication, Client Relations, Client Relationship Management, Client Service, Interpersonal Communication, Operational Efficiency, Work Collaboratively

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Analyst will support institutional client servicing by managing operational requests, account administration, and regulatory compliance tasks like KYC and AML. They will also collaborate with internal partners to prepare client reports, trade instructions, and documentation to ensure accurate service delivery.

Requirements

Candidates should have 2-3 years of experience in asset management and a degree in Commerce, Business, Mathematics, or Computer Science. Proficiency in Microsoft Office and familiarity with financial systems like Bloomberg or FactSet is highly preferred.

Skills

Account administration
Account maintenance
Account openings
Analytical thinking
Asset management
Client communication
Client relations
Client service
Interpersonal communication
Operational efficiency
Work collaboratively
KYC
AML
Data analysis
Reporting

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Asset management
Institutional clients
KYC
AML
Compliance
Trade instructions
Portfolio rebalancing
Microsoft Excel
PowerPoint
Word
Bloomberg
FactSet
Morningstar Direct
Databricks
Power BI
Canadian Securities Course
CFA
CIM
Operational due diligence
Valuation statements
Reporting
Account administration
Client servicing
Financial systems
Data analysis
Automation
Workflow improvement
Stakeholder coordination
Audit support
Institutional banking

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Work requirements

Jobs in Canada