Jobs in Canada

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Added 6 mins ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
Within the Merchant Services team, TAMs contribute significantly to ensuring the success of key enterprise customers in optimising their adoption and integration of Airwallex products.…
Added 6 mins ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 36 mins ago
NB
Associate
National Bank of Canada
Quebec, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 3 hours ago
Operations Administrative Support Officer
City of Vancouver
Vancouver, BC
The Operations Administration Support Officer (OAS) Non-Market Housing Operations is responsible for supporting the day-to-day operational administrative requirements, tenant inquiries,…
Added 3 hours ago
TT
Gestionnaire de la réussite client - Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Expérience : De 3 à 5 ans et plus d’expérience en réussite client (Customer Success), gestion de comptes ou services-conseils techniques au sein d’un environnement SaaS B2B, technologies…
Added 4 hours ago
RP
Coordinator, Digital Communications
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Our client is seeking a Coordinator, Digital Communications to join their team on a contract basis. Reporting to the Manager, Creative Content, Digital & Social Media, this role supports…
Added 5 hours ago
H
Service Manager
Houle
Kelowna, BC
- Full-time
The Service Manager will lead day-to-day electrical Service operations across Kelowna and Kamloops, coordinating service delivery and strengthening collaboration across teams, departments,…
Added 5 hours ago
TC
Manager, Area Planning and Sales Inventory
The Church of Jesus Christ of Latter-day Saints
Calgary, AB
- Full-time
…exists to provide support and leadership for area sales channel operations, demand planning, inventory management, customer service, and inform/awareness outside the United States. Success…
Added 5 hours ago
UO
Production Manager
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
The Production Manager is critical to the management and execution of processes within the entire CEE portfolio (Industry Relations, Student Faculty Relations, Centre for Career…
Added 5 hours ago
C
Analyst, Client Experience
CIBC
Toronto, ON
- Full-time
Stakeholder coordination - Work collaboratively with partners across operations, client servicing, custodians, compliance, and relationship management teams to support seamless service…
Added 5 hours ago
FT
Academic Advisor - CAF - Fanshawe, Base Borden
Fanshawe Toronto@ILAC
Borden, ON
- Full-time
Reporting to the Operations Manager, CAF – Fanshawe, the Academic Advisor (AA) supports the academic lifecycle of students by offering academic and personal advising to students grounded in…
Added 5 hours ago
GD
GARAGE - Sales Team Leader FT - Mic Mac Mall
Groupe Dynamite
Dartmouth, NS
- Full-time
Reporting to the Store Manager, your main focus as Sales Team Lead is to promote a positive shopping experience for each customer, while leading and inspiring a high-performing team to…
Added 5 hours ago
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FOH Management - General Manager
Moxies
Langley (District), BC · Langley, BC
- Full-time
…hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our…
Added 5 hours ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Our Payroll Manager based in Bolton Ontario would be responsible for the Americas (US/Canada/Latam) payroll operations, ensuring accurate, timely, and compliant processing across the U.S.,…
Added 5 hours ago
C
Seasonal Retail Team Lead – Part Time
Clarks
Williamsburg, ON
- Part-time
- Temporary
At Clarks, we recognize that attracting and retaining the best talent is key to our success. Compensating employees appropriately is an important aspect of achieving that goal. Our ranges…
Added 6 hours ago
SM
Project Manager II VITAL Operations
St. Michael's Hospital
Toronto, ON
- Temporary
The Vital team is seeking a highly motivated Project Manager II to lead and develop all aspects of medium-scale projects in the Vital portfolio, lead project implementation, perform project…
Added 6 hours ago
AC
Bilingual Talent Acquisition Analyst
Aramark Canada
Mississauga, ON
- Full-time
…executing recruitment strategies in order to provide excellent customer service and achieve hiring…
Added 6 hours ago
SH
Assistant Manager II
Sunglass Hut
Niagara-on-the-Lake, ON
- Full-time
The Assistant Manager II is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager II works in partnership with the Store/Multi Store Manager to…
Added 6 hours ago
P&
Gestionnaire de fabrication – Lignes d’assemblage / Manufacturing Line Manager – Assembly Lines
Pratt & Whitney
Mirabel, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 6 hours ago
LC
Pharmacy Manager
Loblaw Companies Limited
Toronto, ON
- Full-time
This position reports to the Director of Pharmacy Operations and is responsible for receiving, preparing and delivery of Rx accurately and timely. Ensuring adequate inventory levels to meet…
Added 6 hours ago
A
Manager of Renewals, SMB
Ashby
Canada
- Full-time
…building a team that takes pride in delivering exceptional customer experiences while also protecting the long-term health of the business, and I am excited to be hiring a Manager of…
Added 6 hours ago
GL
Senior Manager, Customer Service Operations
goeasy Ltd.
Mississauga, ON
- Full-time
The Senior Manager, Customer Service Operations is responsible for leading the frontline service organization while helping shape how Customer Service evolves as goeasy grows. This role…
Added 6 hours ago
GL
Director, Operational Experience & Process Design
goeasy Ltd.
Mississauga, ON
- Full-time
Design simpler customer and employee experiences. Build smarter processes. Help make goeasy easier to do business with - and easier to operate.
Added 6 hours ago
S
Regional Delivery Manager
Skip
Toronto, ON
- Full-time
The Regional Delivery Manager is accountable for achieving network KPI & budget targets for the regions they are responsible for. You will be expected to investigate the root cause of…
Added 7 hours ago
RO
Rugby Development Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the Rugby Development Manager, the Rugby Development Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby Ontario’s…

CIBC

Analyst, Client Experience

Toronto, ON, Canada

The expected annualized base salary range for this role is $71,400 to $79,300. · Full-time

Apply on cibc.wd3.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The expected annualized base salary range for this role is $71,400 to $79,300.
Job type: Full-time
Apply by: Nov 25, 2026
Experience: You bring 2-3 years of experience in asset management, preferably supporting institutional clients with broad familiarity across asset classes and institutional client types.
Posting language: English
Posted: Nov 11, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

Our Institutional Client Experience team supports the delivery of high-quality service to institutional clients across a range of operational and client servicing activities. As a Analyst, Client Experience, you'll contribute to the day-to-day servicing of institutional clients by resolving operational requests, coordinating with internal and external partners, and helping ensure accurate, timely service delivery. You'll support account openings and closings, account maintenance, reporting, audit requests, and transaction processing while preparing client communications, valuation statements, and other ad hoc materials. You'll also assist with know your client (KYC) and anti-money laundering (AML) package preparation, compliance-related activities, and responses to operational due diligence questionnaires and other client inquiries. Working closely with Client Relationship Managers, you'll help draft and submit trade instructions to support client cash flow needs and portfolio rebalancing aligned to strategic asset allocation requirements. In this role, you'll continue building knowledge of CIBC's internal systems and applications to help deliver a consistent and responsive client experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you'll be on-site full-time.

The expected annualized base salary range for this role is $71,400 to $79,300.

The base salary is determined by a variety of factors, including the candidate’s skills, experience, and job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the salary range as team members advance in their roles.

In addition to base pay, compensation for this role includes participation in an annual discretionary incentive or bonus program.

We are committed to providing fair, equitable, and competitive compensation opportunities for all employees and we encourage open conversations about compensation throughout the recruitment process.

How you'll succeed

Client servicing support - Support institutional client servicing activities by resolving operational requests and helping deliver accurate, timely service across the client lifecycle.
Account administration - Coordinate account openings, closings, maintenance activities, reporting requests and audit support with a strong focus on quality and follow-through.
Stakeholder coordination - Work collaboratively with partners across operations, client servicing, custodians, compliance, and relationship management teams to support seamless service delivery.
Reporting and documentation - Prepare client reports, communications, valuation statements, and ad hoc materials while maintaining accuracy and attention to detail.
Regulatory support - Assist with KYC and AML package preparation, compliance-related requests, and responses to audit inquiries.
Trade support - Work with Client Relationship Managers to draft and submit trade instructions that support client cash flow requirements and portfolio rebalancing needs.
Process improvement and automation - Take ownership of identifying opportunities to improve workflows, strengthen documentation, and support automation initiatives that enhance accuracy, efficiency, and the overall client experience.

Who you are

You have relevant experience. You bring 2-3 years of experience in asset management, preferably supporting institutional clients with broad familiarity across asset classes and institutional client types.
You have a degree/diploma in Commerce, Business Administration, Mathematics, or Computer Science. Completion of the Canadian Securities Course (CSC) and progress toward completing the Chartered Financial Analyst (CFA) or Canadian Investment Manager (CIM) programs is an asset.
You can demonstrate experience in Microsoft Excel, PowerPoint, and Word, including advanced spreadsheet modeling. It’s an asset if you have experience with SS&C, Eagle, custodial platforms such as Nexen or My State Street, and market data or analytics tools such as Bloomberg, FactSet, Morningstar Direct, Databricks, and Power BI.
You communicate with purpose. You have strong verbal and written communication skills and can present information clearly, professionally, and thoughtfully to clients and internal partners. Fluency in French is an asset.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 18th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Account Administration, Account Maintenance, Account Openings, Analytical Thinking, Asset Management, Client Communication, Client Relations, Client Relationship Management, Client Service, Interpersonal Communication, Operational Efficiency, Work Collaboratively

Apply on cibc.wd3.myworkdayjobs.com About employer

More about this job

Responsibilities

The Analyst will support institutional client servicing by managing operational requests, account administration, and regulatory compliance tasks like KYC and AML. They will also collaborate with internal partners to prepare client reports, trade instructions, and documentation to ensure accurate service delivery.

Requirements

Candidates should have 2-3 years of experience in asset management and a degree in Commerce, Business, Mathematics, or Computer Science. Proficiency in Microsoft Office and familiarity with financial systems like Bloomberg or FactSet is highly preferred.

Skills

Account administration
Account maintenance
Account openings
Analytical thinking
Asset management
Client communication
Client relations
Client service
Interpersonal communication
Operational efficiency
Work collaboratively
KYC
AML
Data analysis
Reporting

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Asset management
Institutional clients
KYC
AML
Compliance
Trade instructions
Portfolio rebalancing
Microsoft Excel
PowerPoint
Word
Bloomberg
FactSet
Morningstar Direct
Databricks
Power BI
Canadian Securities Course
CFA
CIM
Operational due diligence
Valuation statements
Reporting
Account administration
Client servicing
Financial systems
Data analysis
Automation
Workflow improvement
Stakeholder coordination
Audit support
Institutional banking

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Work requirements

Jobs in Canada