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Added 8 mins ago
CT
Pricing Analyst, Governance & Insights
Canadian Tire Corporation
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
The Pricing Analyst, Governance & Insights is a highly visible role across the organization that will challenge your ability to work with ambiguity, manage large amounts of data, turn…
Added 8 mins ago
A
Digital - Senior Analyst / Analyst, Email Marketing
Aritzia
Vancouver, BC · Toronto, ON
- Full-time
…revenue, and loyalty through our DTC channels. As the Senior Analyst / Analyst, Email Marketing, you will support in developing and executing email marketing strategies anchored in trigger…
Added 24 mins ago
LC
Analyst Part Time Day
Loblaw Companies Limited
Ottawa, ON
- Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 53 mins ago
IC
Analyste produits et gestion des prix/ Product Pricing Analyst
ISN Canada Group Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
The Product & Pricing Analyst is responsible for supporting the company's profitable growth through the strategic management of products, master data, and pricing.
Added 53 mins ago
BC
Analyst, Revenue Growth Management
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…its supply chain network while serving major grocery chains, retail outlets and foodservice operations across…
Added 53 mins ago
A
Digital - Senior Analyst / Analyst, Email Marketing
Aritzia
Vancouver, BC
- Full-time
…revenue, and loyalty through our DTC channels. As the Senior Analyst / Analyst, Email Marketing, you will support in developing and executing email marketing strategies anchored in trigger…
Added 53 mins ago
IG
Business Analyst
Insight Global
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Insight Global is seeking a Senior Business Analyst to support a high-impact Login Experience team responsible for authentication, session management, and passwordless login capabilities…
Added 1 hour ago
CT
Senior Real Estate Analyst, Development (Western Canada)
Canadian Tire Corporation
Calgary, AB · Quarry Park
- Full-time
The Senior Real Estate Analyst is a key member of the Western Canada Development team, responsible for supporting the end-to-end execution of real estate projects across multiple retail…
Added 1 hour ago
TC
Senior Accountant - CIGNA Canada
The Cigna Group
Toronto, ON · Scarborough, Ontario
- Full-time
- Other
The job profile for this position is Accounting Analyst, which is a Band 2 Senior Contributor Career Track Role.
Added 1 hour ago
Senior Financial Analyst
Leons Furniture Limited
Toronto, ON
Minimum of 3 years of experience in a financial analyst role - preferably in a retail environment.
Added 2 hours ago
TN
Business System Analyst
TEK NINJAS
Toronto, ON
- Contract
Strong knowledge of the Retail Domain and experience with various stages of data warehouse projects, including data extraction, cleansing, aggregation, validation, transformation, and…
Added 2 hours ago
RB
Analyst, High Risk Client Management - Contract Position
Royal Bank of Canada
Toronto, ON
- Full-time
A new and exciting opportunity has arisen to join the Global Anti-Money Laundering (AML) Compliance department as an Analyst, AML High Risk Client Management. Reporting to the Senior…
Added 2 hours ago
B
Financial Modeling & Planning Analyst, Ecommerce
BRP
Montreal, QC
- Full-time
We are looking for a Financial Modeling & Planning Analyst to support the financial modeling and planning needs of our Ecommerce business. The Analyst will report to the Global Finance…
Added 2 hours ago
TH
PACKAGING & BRAND ANALYST
The Home Depot
Canada
- Full-time
As a subject matter expert in packaging, the Packaging Analyst will be required to support the growth, quality and productivity within the business. The role requires daily business…
Added 2 hours ago
TN
Business System Analyst
TEK NINJAS
Toronto, ON
- Contract
Strong knowledge of the Retail Domain and experience with various stages of data warehouse projects, including data extraction, cleansing, aggregation, validation, transformation, and…
Added 3 hours ago
UC
Allocation & Demand Planning Analyst -CPG/Retail -6 Month Contract
Upper Canada Soap
Mississauga, ON
- Full-time
…and Yes Studio, our products are sold globally across major retail and eCommerce…
Added 3 hours ago
HP
Sr Manager, Business Analytics
Hill's Pet Nutrition
Toronto, ON
- $143,100 to $166,950 CAD / year
- Full-time
…non-technical audiences. Provide people leadership to Canadian Data Analyst and Business Intelligence…
Added 4 hours ago
LM
Technical Analyst – Enterprise Applications
La Maison Simons
Quebec, QC · Campus Simons
- Full-time
Added 4 hours ago
R
Analyst, High Risk Client Management - Contract Position
RBC
Halifax, NS · Toronto, ON
- Full-time
A new and exciting opportunity has arisen to join the Global Anti-Money Laundering (AML) Compliance department as an Analyst, AML High Risk Client Management. Reporting to the Senior…
Added 5 hours ago
D
Financial & Operational Analyst - Analyste financier et opérationnel
DAVIDsTEA
Mont-Royal, QC
- Full-time
We are looking for an all-star Financial & Operational Analyst to join our finance team and help drive the profitable growth of our omnichannel business - retail stores, e-commerce, and…
Added 7 hours ago
W
Business Analyst
Wiraa
Canada
- Full-time
As a Business Analyst at ZURU, you will be instrumental in driving the commercial success and strategic growth of our toy brands on a global scale. This role offers a unique opportunity to…
Added 9 hours ago
C
Senior Mainframe Test Analyst
Cognizant
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced Senior Mainframe Test Analyst with deep expertise in Mainframe applications and testing methodologies. The candidate will be responsible for planning,…
Added 13 hours ago
BT
Spanish Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
Previous customer service, call center, retail, hospitality, or technical support experience
Added 14 hours ago
DC
QA Analyst
Dover Corporation
Mississauga, ON
- Full-time
At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels…
Added 14 hours ago
AG
Revenue Operations Analyst
Adelphi Group
Toronto, ON
- Full-time
We are looking for a Revenue Operations Analyst to support the day-to-day operations of our revenue organization. This role will improve Salesforce data quality, maintain accurate…

CIBC

Analyst, Client Onboarding & Service

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Client Onboarding & Service team, you will be an integral component of Commercial Banking and part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales service support Commercial banking customers, both internal and external, understanding the client needs and taking responsibility for the execution of cash management solution requests. You will provide relevant recommendations when appropriate while acting as a key interface to internal partners to facilitate cash management solution onboarding that proactively meets clients’ needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Commercial banking product management, CIBC’s vendors, INTRIA, Retail Operations, and the branch network.
Implementation & Transitioning – Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients’ cash management solutions need are delivered in a timely and seamless manner.
Operational Support – Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
Business Development – Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit’s goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges.

Who you are

You can demonstrate experience and your developed knowledge of CIBC cash management products and services offerings, including the processes and procedures necessary to implement products and services required to transition clients to CIBC effectively. Knowledge of banking procedures and the organizational structure of partners who help support the effective delivery of cash management solutions. (i.e., the branch network, data centers, currency operations, central treasury, cash control and centralized back-office units across Canada).
You're digitally savvy. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Analyst will manage the transition and implementation of cash management solutions for commercial banking clients while acting as a key interface for internal partners. They are responsible for gathering documentation, coordinating resources, and identifying service improvement opportunities to enhance the client experience.

Requirements

Candidates should have developed knowledge of cash management products, banking procedures, and organizational structures. Strong technical proficiency in Microsoft Office and the ability to learn proprietary software are required to effectively support the sales and onboarding process.

Skills

Client onboarding
Cash management
Treasury management
Relationship building
Project management
Implementation
Operational support
Business development
Banking procedures
Microsoft Office
Excel
Word
PowerPoint
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Treasury Management
Client Onboarding
Project Management
Relationship Management
Microsoft Office
Excel
Word
PowerPoint
Product Legal Agreements
Payment Product Settlement
Business Development
Risk Management
Financial Services
Transaction Banking
Client Experience
Operational Support
Banking Operations
Regulatory Changes

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