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Added 1 min ago
IE
Financial Analyst
ILSC Education Group
Toronto, ON
- Full-time
The Financial Analyst supports the Finance and Accounting team by preparing financial reports, performing data analysis, assisting with reconciliations, and supporting budgeting and…
Added 1 min ago
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Principal Data Analyst
Autodesk
Vancouver, BC · BC · Toronto, ON · ON · Montreal, QC · Quebec, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk has invested in data-driven decision-making, optimizing our platform’s business, product, and cost. The next five years will transform how we work, with a surge in data volume and…
Added 15 mins ago
I
Security Analyst
IBM
Ottawa, ON
- $147,050 to $190,300 CAD / year
- Full-time
…ensure cloud elasticity by auto-scaling resources based on business…
Added 15 mins ago
AC
Senior Financial Analyst, Financial Information and Controls
Alimentation Couche-Tard
Laval, QC
- Full-time
Review of documents provided by business units;
Added 15 mins ago
UI
Junior Business Analyst
Util-Assist Inc.
Newmarket, ON
- Full-time
We are seeking a skilled Junior Business Analyst to join our growing Consulting team! This role is ideal for an early-career professional who enjoys solving problems, working with clients,…
Added 15 mins ago
SR
Systems Analyst (.Net Developer)
Swim Recruiting
St. John's, NL
- Contract
Contract opportunity for an experienced Systems Analyst supporting application development, systems analysis and implementation for a public-sector organization in St. John’s, Newfoundland…
Added 15 mins ago
AS
Data Management Analyst
Apex Systems
MB · Saint-Laurent, MB
- $45 to $55 USD / hour
- Contract
An innovative business team is seeking a Data Management Analyst to support the evaluation and validation of new business opportunities through data-driven insights.
Added 15 mins ago
RV
Clinical Applications Analyst
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…analytical, and organized to fill the role of Clinical Applications Analyst. This role involves working closely with internal programs and departments to determine business needs and the…
Added 15 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 15 mins ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
IT Support Analyst: Endpoint & End-User Support
Added 15 mins ago
MC
Accounts Receivable Analyst
Midea Canada
Markham, ON
- $55,000 to $60,000 CAD / year
- Full-time
We are seeking a qualified, motivated individual to join our company as an Accounts Receivable Analyst. As part of the Finance team, this person will be responsible for managing and…
Added 15 mins ago
TT
Développeur Full Stack : .NET / C#
Tundra Technical Solutions
Montreal, QC
- $38 to $50 CAD / hour
- Contract
The candidate is responsible for designing and developing features based on technical requirements provided by the business analyst team as well as debugging issues related to existing…
Added 15 mins ago
AI
Senior Accounting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
We are seeking a detail-oriented and analytical Senior Accounting Analyst to join our finance team. This role plays a key part in financial reporting, analysis, and process improvement,…
Added 15 mins ago
IG
Compensation Analyst
Insight Global
Calgary, AB · Greater Calgary Metropolitan Area
- $40 to $45 CAD / hour
- Contract
We are seeking an experienced Compensation Analyst to join a Total Rewards Compensation Operations team supporting a large, global organization. This role is focused on the analytical and…
Added 31 mins ago
AG
SAP Site Business & Integration Analyst
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The SAP Site Business & Integration Analyst supports the Senior Coordinator in maintaining effective, integrated, and reliable SAP-enabled business processes at the Island Gold District.…
Added 31 mins ago
MH
Data Analyst (Claims)
Moe's Home Collection
Vancouver, BC
- Full-time
2–4 years in a data or business analyst role, ideally in retail, e-commerce, furniture or consumer products
Added 31 mins ago
MC
Sales Intern
Molson Coors
Toronto, ON
- Internship
As a Sales Intern - Non Alcohol Analyst and Sales Support, you will be part of the Canada Commercial Team within our Early Talent Program. Our Early Talent Program is Molson Coors’…
Added 31 mins ago
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Analyst-Investment Banking
Desjardins
Toronto, ON
- Full-time
The job posting must include the responsibilities, requirements and competencies listed in the job profile. However, you may personalize it to reflect your business needs.
Added 44 mins ago
M
Commercial Transactions Analyst (Crude Oil / NGL)
Manpower
Calgary, AB
- Contract
As a Commercial Transactions Analyst, you will serve as the subject matter expert for actualization, pricing, and settlement activities within a Crude Oil / NGL portfolio. You will be…
Added 44 mins ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Customs & Trade Compliance Analyst. to support compliant, accurate, and efficient import and export activity across our North American and global shipment lanes. As our new Customs…
Added 46 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
Navigate Next-Generation Mapping Systems as Our Product Support Analyst!
Added 1 hour ago
P
Marketing Research Analyst - Bilingual (Analyste en recherche marketing)
Pelmorex
Oakville, ON · Montreal, QC
- Full-time
…trusted weather news and information. As our Marketing Research Analyst, you will execute hands-on research initiatives across our consumer portfolio, serving as a key resource for Consumer…
Added 1 hour ago
E
Secure Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
You as a 'Secure Infrastructure Analyst' will:
Added 1 hour ago
E
Indirect Tax Analyst
EllisDon
London, ON · Toronto, ON
- Full-time
Assist members of the business with sales tax compliance questions
Added 1 hour ago
E
Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
The Senior Infrastructure Analyst is responsible for designing, implementing, modernizing, and supporting enterprise infrastructure across hybrid environments, including on-premises data…

CIBC

Analyst, Client Onboarding & Service

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Oct 6, 2026

Original job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a member of the Client Onboarding & Service team, you will be an integral component of Commercial Banking and part of a team of specialized professionals who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management solutions. As the Analyst, Client Onboarding & Service, you will be accountable to perform after sales service support Commercial banking customers, both internal and external, understanding the client needs and taking responsibility for the execution of cash management solution requests. You will provide relevant recommendations when appropriate while acting as a key interface to internal partners to facilitate cash management solution onboarding that proactively meets clients’ needs.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you’ll succeed

Relationship Building – As a project manager the Analyst, Client onboarding & Sales Support will lead and manage the transition effort while collaborating with the team identified to support it. The execution process involves coordinating people and resources, as well as managing and tracking the project, while identifying and mitigating potential issues in a timely proactive manner. This job interacts on a regular basis with internal partners including Cash Management Sales, Relationship Managers, the Business Contact Centre, Commercial banking product management, CIBC’s vendors, INTRIA, Retail Operations, and the branch network.
Implementation & Transitioning – Coordinate new and existing client transitions and implementations, acting as the crucial point of contact, to ensure a proper transition from the other financial institution by working directly with clients to gather relevant information to execute the onboarding request. Provide clients with the required documentation/agreements to be executed to implement the requested cash management solution. Follow up and maintain communication throughout the transition with all partners to ensure that clients’ cash management solutions need are delivered in a timely and seamless manner.
Operational Support – Interpret, validate and obtain the required information to complete the necessary implementation forms for internal and external client requests. Ensure all mandatory documentation such as Product Legal Agreements, and signed Payment Product Settlement Limit documentation (with supporting evidence of credit existence) are received prior to proceeding with the transition. Regularly update knowledge of internal (i.e., new products, procedures, and organizational changes) and external (i.e., technology, regulatory changes) developments to respond to client needs promptly and suitably.
Business Development – Identify, through the analysis process and client dealings, other potential sales and/or service improvement opportunities and refer potential sales to appropriate client relationship/cash manager sales managers. Recognize business risk elements of situations being handled, involving the appropriate supervisors or business partners as early as possible. Contribute to the business unit’s goal of continuous improvement by identifying areas to enhance the client experience or resolve challenges.

Who you are

You can demonstrate experience and your developed knowledge of CIBC cash management products and services offerings, including the processes and procedures necessary to implement products and services required to transition clients to CIBC effectively. Knowledge of banking procedures and the organizational structure of partners who help support the effective delivery of cash management solutions. (i.e., the branch network, data centers, currency operations, central treasury, cash control and centralized back-office units across Canada).
You're digitally savvy. You have strong technical skills with Microsoft Office suite, particularly Excel, Word, and PowerPoint, as well as the ability to quickly learn proprietary software applications supporting the origination and cash management sales process.
You put our clients first. You engage with the purpose of finding the right solutions. You go the extra mile because it is the right thing to do. You're driven by collective success. You know that collaboration can transform an innovative idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 10th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Active Listening, Budget Preparation, Client Service, Customer Experience (CX), File Maintenance, Interpersonal Communication, Presentation Preparations

Apply About employer

More about this job

Responsibilities

The Analyst will manage the transition and implementation of cash management solutions for commercial banking clients while acting as a key interface for internal partners. They are responsible for gathering documentation, coordinating resources, and identifying service improvement opportunities to enhance the client experience.

Requirements

Candidates should have developed knowledge of cash management products, banking procedures, and organizational structures. Strong technical proficiency in Microsoft Office and the ability to learn proprietary software are required to effectively support the sales and onboarding process.

Skills

Client onboarding
Cash management
Treasury management
Relationship building
Project management
Implementation
Operational support
Business development
Banking procedures
Microsoft Office
Excel
Word
PowerPoint
Data analysis
Communication
Problem solving

Benefits

Competitive salary
Incentive pay
Banking benefits
Benefits program
Defined benefit pension plan
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers recognition program
Purpose Day

Visa sponsorship

Not detected in the job text

Keywords

Commercial Banking
Cash Management
Treasury Management
Client Onboarding
Project Management
Relationship Management
Microsoft Office
Excel
Word
PowerPoint
Product Legal Agreements
Payment Product Settlement
Business Development
Risk Management
Financial Services
Transaction Banking
Client Experience
Operational Support
Banking Operations
Regulatory Changes

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